NewYorkDress Reviews

Name: NewYorkDress
Rating: 4.34

4.3 Rating 21,252 Reviews

83 %

of reviewers recommend NewYorkDress

4.3

Based on 21,252 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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NewYorkDress 5 star review on 25th May 2023

Lauren Brooks

NewYorkDress 5 star review on 24th May 2023

Lisa Whitw

NewYorkDress 5 star review on 23rd May 2023

Anonymous

458

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very small size”

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Posted 1 year ago

“My dress is 10 days later”

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Posted 1 year ago

“.”

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Posted 1 year ago

“Such a bad quality will never shop here again,”

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Posted 1 year ago

“My dress is 10 days late”

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Posted 1 year ago

“Bad quality will never shop here again”

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Posted 1 year ago

“Jb”

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Posted 1 year ago

“???”

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Posted 1 year ago

“Ccg”

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Posted 1 year ago

“Hby”

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Posted 1 year ago

“Hvvc”

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Posted 1 year ago

“Uhgv”

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Posted 1 year ago

“N/A”

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Posted 1 year ago

“Very hard to communicate with personnel”

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Posted 1 year ago

Dear valued customer, We are so sorry to hear you had a hard time communicating with us. If you tried reaching us on Monday September 4th we were closed for the national holiday. We are open and standing by to assist you. Please contact us to 212-594-3600 or email to info@newyorkdress.com or sign on to our live chat.

Posted 1 year ago

“…”

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Posted 1 year ago

“You suck”

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Posted 1 year ago

Melanie, we’re sorry to hear you weren’t happy with your NewYorkDress experience. Please reach out to our customer service team at 212-594-3600 or info@newyorkdress.com and we’ll see what we can do to help!

Posted 1 year ago

“Why i need to pay extra money for fedex it was normal delivery??”

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Posted 1 year ago

Hi Amal, Any order shipped outside of the U.S usually incurs customs fees. Unfortunately, this is our of our control as we do not have control of customs fees. If there is anything we can do to further assist you feel free to contact us to 212-594-3600.

Posted 1 year ago

“Okay”

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Posted 1 year ago

“None”

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Posted 1 year ago

“not a good customer service information”

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Posted 1 year ago

We’re sorry to hear you weren’t happy with your NewYorkDress experience. Please reach out to our customer service team at 212-594-3600 or info@newyorkdress.com and we’ll see what we can do to help!

Posted 1 year ago

NewYorkDress is rated 4.3 based on 21,252 reviews