NewYorkDress Reviews

Name: NewYorkDress
Rating: 4.33

4.3 Rating 21,338 Reviews

83 %

of reviewers recommend NewYorkDress

4.3

Based on 21,338 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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NewYorkDress 5 star review on 21st October 2025

471

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Restocking fee is ridiculous”

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Posted 2 years ago

“N”

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Posted 2 years ago

“I don’t want to rate anymore”

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Posted 2 years ago

“Not goid”

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Posted 2 years ago

“N/a”

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Posted 2 years ago

“Me enviaron el color equivocado, que decepción porque necesito mi vestido para los quince de mi hija ??negro no es opción para este evento ?”

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Posted 2 years ago

“Me enviaron el color incorrecto, ordene el blue gold y enviaron el black gold, por favor alguien me puede ayudar con esto?”

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Posted 2 years ago

“Me enviaron el color incorrecto, ordene el blue gold y enviaron el black gold, por favor alguien me puede ayudar con esto?”

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Posted 2 years ago

“I ordered a dress on a Sunday afternoon, paid $43 for next day shipping. It is now Tuesday, and still have not received confirmation that the dress has been shipped, nor have I even received a tracking number.”

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Posted 2 years ago

We are so sorry for any confusion with the shipping process. Orders are shipped during business hours Monday-Friday. If an order is placed on the weekend it is processed to be shipped out the following business day. I do see you were able to connect with our customer service team and they were able to assist you. If you need any further assistance we are standing by!

Posted 2 years ago

“Hmmm hoping for the best”

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Posted 2 years ago

“Pain in the butt to check out”

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Posted 2 years ago

We're sorry to hear that you had a hard time checking out. Can you please reach us to info@newyorkdress.com or 212-594-3600 to explain further so that we can better our services?

Posted 2 years ago

“Very poor delivery service I made my order since August I still didn’t receive my order pls help me with my order thanks”

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Posted 2 years ago

We are so sorry to hear you did not receive your order. It looks like you are in contact with our customer service department and they will be assisting you with a solution.

Posted 2 years ago

“no response”

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Posted 2 years ago

“Not good”

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Posted 2 years ago

“Na”

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Posted 2 years ago

“Very small size”

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Posted 2 years ago

“My dress is 10 days later”

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Posted 2 years ago

“.”

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Posted 2 years ago

“Such a bad quality will never shop here again,”

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Posted 2 years ago

“My dress is 10 days late”

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Posted 2 years ago

NewYorkDress is rated 4.3 based on 21,338 reviews