NewYorkDress Reviews

Name: NewYorkDress
Rating: 4.34

4.3 Rating 21,270 Reviews

83 %

of reviewers recommend NewYorkDress

4.3

Based on 21,270 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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NewYorkDress 5 star review on 25th May 2023

Lauren Brooks

NewYorkDress 5 star review on 24th May 2023

Lisa Whitw

NewYorkDress 5 star review on 23rd May 2023

Anonymous

458

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ugugug”

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Posted 3 years ago

“Uui”

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Posted 3 years ago

“??”

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Posted 3 years ago

“Cufffyfyc”

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Posted 3 years ago

“????”

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Posted 3 years ago

“??”

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Posted 3 years ago

“Bad”

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Posted 3 years ago

“This is so annoying not flexible”

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Posted 3 years ago

“Very unsatisfied with the dress, poor fabric. I paid more than $ 550 for a dress that was really very expensive. The dress value is less than $ 100 this is a rip off.”

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Posted 3 years ago

“The dresses measurement did not coincide with the dress . My daughter is 5’5 a 32A and did not fit in the extra small . She weighs 100 pounds . The last six inches of the dress did not have have enough fabric to zip . I was told after complaining they have a no refund or return policy that they would return for the next size but I had to pay shipping and a restocking fee .”

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Posted 3 years ago

“I received incredible help from the customer service online with respect to my choice and sizing. I would definitely order from them again!”

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Posted 3 years ago

“This is a horrific company. First they don’t let you return the product. Second, I bought a dress for $1500 just for it look like it came out of party city. The color was off. The fabric looked like it was made at the dollar store. The pearls were brown in person but was shown white in the picture. They don’t let you return products because they know it’s all horrific. I’m gonna throw it in the trash where it belongs. I’m writing this comment so people can stop buying from this company. It’s a waste of time and money. I hope God never forgives the owners of this company for scamming people the way they do.”

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Posted 3 years ago

“I need an update on my order, it’s been a month since my order, so sent and email with no response.”

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Posted 3 years ago

“Ordered dresses and the next day they pushed back the delivery’s date to a month later and cant cancel the order”

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Posted 3 years ago

“No update in order”

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Posted 3 years ago

“Very sad it didn’t fit. Wouldn’t zip up. Bought for my daughter s wedding. I will try the next size up.”

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Posted 3 years ago

“Very great site.”

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Posted 3 years ago

“My dress that I ordered is lovely but unfortunately it’s too small. I had no idea you didn’t except returns let alone an exchange like most on line ordering. So, now I’m stuck with a dress that doesn’t fit.”

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Posted 3 years ago

Hi, Ellen. We are so sorry you were not happy with your purchase. We truly try our best to ensure every one of our customers is aware of the return policy before purchasing. Please feel free to contact our customer service team if you have any further questions about this. We would be happy to assist you!

Posted 3 years ago

“This company shoul;d not be allowed on line. I payed for a gown did not fit so i returned it. They said it never arrived yet my usps store said it did. They are ignoring my mail hoping I will give up. They are nothing but crooks.”

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Posted 3 years ago

Hi there, We are so sorry you did not have a pleasant experience shopping with us. Please try calling us at 212-594-3600 so we can help you resolve this issue.

Posted 3 years ago

“order confirmed and payment taken but no update on shipment.”

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Posted 3 years ago

NewYorkDress is rated 4.3 based on 21,270 reviews