NewYorkDress Reviews

Name: NewYorkDress
Rating: 4.34

4.3 Rating 21,241 Reviews

83 %

of reviewers recommend NewYorkDress

4.3

Based on 21,241 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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NewYorkDress 5 star review on 25th May 2023

Lauren Brooks

NewYorkDress 5 star review on 24th May 2023

Lisa Whitw

NewYorkDress 5 star review on 23rd May 2023

Anonymous

458

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Did not fit me.”

Helpful Report

Posted 1 year ago

“I expected the dress to be a smooth dating material but it was an itchy glitter material.”

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Posted 1 year ago

“declined honor price that was shown to me on their site. even checkout process was complicated.”

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Posted 1 year ago

We are so sorry if there was any confusion on our end. Certain styles, sizes and colors go on sale and most times it is only one piece on sale. Once that piece is no longer showing the sale price, it means someone bought it. I do see we were able to provide you with a discount on your order. We hope this helps with the cost and hope to help you again in the near future.

Posted 1 year ago

“BD”

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Posted 1 year ago

“A wrong dress was sent”

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Posted 1 year ago

We are so sorry to hear you received the wrong dress! It looks like you are in touch with our customer service team and they are working to provide you with a solution.

Posted 1 year ago

“Ccc”

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Posted 1 year ago

“Cccc”

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Posted 1 year ago

“I have now received a dress in a color i did not order... I need to exchange this!!!”

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Posted 1 year ago

We are so sorry to hear about this! We see our customer service team was able to assist you with rectifying this, please contact us for any further assitance.

Posted 1 year ago

“Never received my package.”

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Posted 1 year ago

“No”

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Posted 1 year ago

“Very poor”

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Posted 1 year ago

We are so sorry to hear you did not have a good experience. Please contact our customer service department so that we can better assist you.

Posted 1 year ago

“I'm not too fond of companies that take your money for items that do not fit and you cannot return them. When shopping online you never know if a dress will fit. I will never order from New York Dress again, after paying $200 plus dollars for a dress I can not use. I will be posting on social media I would not recommend buying from New York Dress Co.”

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Posted 1 year ago

We are so sorry to hear you did not have a good experience with us. Our return policy is listed in multiple places on our website before checking so that you can decide if you would like to order with us. However, it looks like our customer service team was able to provide you a solution. If you need any further assistance please feel free to contact us.

Posted 1 year ago

“No”

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Posted 1 year ago

“I ordered. It shows as delivered and i recived nothing?”

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Posted 1 year ago

We are so sorry to hear that! Please contact our customer service department to 212-594-3600 or by email info@newyorkdress.com or sign on to live chat and we would be happy to assist you!

Posted 1 year ago

“Too long”

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Posted 1 year ago

“Why you don’t have return and exchange for the sale items”

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Posted 1 year ago

“Dress was too big”

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Posted 1 year ago

“U”

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Posted 1 year ago

“This is my first time to order in this site that’s why my rating is low”

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Posted 1 year ago

“Mid”

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Posted 1 year ago

NewYorkDress is rated 4.3 based on 21,241 reviews