Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 26,963 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

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4.6

Based on 26,963 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

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“We've now incorporated the cost of parking into the holiday cost( not viewing it as an extra) and are using the short stay parking for our holidays. We have yet to be let down by the system and can always find a spot. On the occasion we've had to change the booking the girls have been super efficient and friendly.”

Helpful Report

(Short Stay 1) - Posted 1 year ago

“Parked in short stay very convenient for getting in and out of airport definitely best place for us to park.”

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(Short Stay 1) - Posted 1 year ago

“Handy but expensive”

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(Short Stay 1) - Posted 1 year ago

“It's very easy to find parking, and there is only a short walk to the airport.”

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(Long Stay) - Posted 1 year ago

“all round good servicse though a little bit pricey mayby reward your frequent useres”

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(Premium Meet And Greet) - Posted 1 year ago

“Short Stay ideal- well priced and very close to main airport building”

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(Short Stay 1) - Posted 1 year ago

“From booking until leaving the car park I had no issued, everything went as planned.”

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(Short Stay 1) - Posted 1 year ago

“The 'short term' parking was no different to the 'long stay' and for a disabled person it is inadequate compared to other airports such as Edinburgh which I use regulary. Andrew”

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(Short Stay 2) - Posted 1 year ago

“Easy access to terminal, no issues upon leaving and car been fine.”

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(Long Stay) - Posted 1 year ago

“We stay in the short term car park, which is really convenient for us. The only downside is that we find it very expensive”

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(Short Stay 1) - Posted 1 year ago

“The long stay is very handy just a quick walk to terminal but all airport car parks are far to expensive”

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(Long Stay) - Posted 1 year ago

“Excellent service and very convenient”

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(Premium Meet And Greet) - Posted 1 year ago

“Whole process of booking / entry / exit very smooth. If I had any issues to complain about it is the limited number of disabled positions and some were being used by cars without blue badges.”

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(Short Stay 1) - Posted 1 year ago

“Easy to park.”

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(Short Stay 1) - Posted 1 year ago

“Excellent service but very expensive.”

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(Short Stay 1) - Posted 1 year ago

“We have used this facility many times it’s the best everything works like clockwork”

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(Premium Meet And Greet) - Posted 1 year ago

“Parked in Short Stay 2 for a Friday afternoon flight, returning Monday evening. Reasonably easy access - but as lead in roads use mini roundabouts, need to be on the ball to pick out the correct signage to get to where you need to be - as there are a lot of signs, spotting the one you're looking for can be a challenge if you have other vehicles behind you. Sure if you've been a few times, this would be quite easy to navigate - and the online 'drive in' videos did help to give a better idea of what to expect. Actual parking was perfect - plenty of space (mid sized van), and a 2 - 3 minute walk to terminal. Return flight came in after 5pm, so dark by then - finding vehicle in car park was fine, and exiting car park was actually a lot easier (maybe less distractions from signage etc in the dark). Ticket machine and exit barrier worked fine - no issues. Would definitely use this car park again - and so much more convenient to be able to have own vehicle securley parked, ready for return.”

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(Short Stay 2) - Posted 1 year ago

“Do not go through any other website -book direct and better still call directly it is a fast and efficient service and they give you the best price”

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(Premium Meet And Greet) - Posted 1 year ago

“From the warm welcome on arrival to fly out and again on arrival back the staff were excellent.”

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(Premium Meet And Greet) - Posted 1 year ago

“Car park was good and close enough to departure area just the price could be a bit lower”

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(Short Stay 2) - Posted 1 year ago

Newcastle Airport is rated 4.6 based on 26,963 reviews