Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 26,963 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

Info

4.6

Based on 26,963 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I think this is a good airport. The addition of the new restaurant overlooking the runway is a great improvement. Parking remains very expensive. My biggest issue is the lack of lifts to and from the gates.”

Helpful Report

(Premium Meet And Greet) - Posted 1 year ago

“So easy to park and just 5 mins.walk from the terminal”

Helpful Report

(Short Stay 2) - Posted 1 year ago

“Great service would use and recommrnd again”

Helpful Report

(Premium Meet And Greet) - Posted 1 year ago

“Far too expensive considering we were only away 4 days.”

Helpful Report

(Short Stay 1) - Posted 1 year ago

“Easy access, safe parking, 2 minute walk to terminal”

Helpful Report

(Short Stay 1) - Posted 1 year ago

“Excellent services 5/5”

Helpful Report

Posted 1 year ago

“Good car parks within easy walk of the terminal.”

Helpful Report

(Short Stay 2) - Posted 1 year ago

“Parked car for 10 days.On exiting the car park on our return the barrier would not lift to allow us to exit.The machine demanded a ridiculous amount of money to exit.Contacted parking company on the machine who bypassed the payment and lifted the barrier for us.This has happened the last 3 times we have used this car park short stay 2.What is going on.Need to improve the ticket system so it works properly.We prepaid the parking online so it should have worked better. John Garbutt.”

Helpful Report

(Short Stay 2) - Posted 1 year ago

“The only issue was finding the correct car park as the signage was not the best.”

Helpful Report

(Premium Meet And Greet) - Posted 1 year ago

“So easy to use the meet and greet”

Helpful Report

(Premium Meet And Greet) - Posted 1 year ago

“Easy to book and convenient parking”

Helpful Report

(Short Stay 1) - Posted 1 year ago

“Easy to booked and right next door to the airport, plus fast track”

Helpful Report

(Premium Fast Track) - Posted 1 year ago

“Convenient however parking bays rather small for getting luggage in and out”

Helpful Report

(Short Stay 2) - Posted 1 year ago

“On return picked up car key and given nominated parking bay on going to packing bay in question found this was not my car. However reliased that the car key I recieved was not for my car?”

Helpful Report

(Premium Meet And Greet) - Posted 1 year ago

“Fast, efficient and no problems but very expensive to the point of exploitation.”

Helpful Report

(Short Stay 1) - Posted 1 year ago

“Very helpful after a ticket problem when we arrived home this week.”

Helpful Report

(Short Stay 1) - Posted 1 year ago

“Excellent service, safe and secure parking”

Helpful Report

(Short Stay 2) - Posted 1 year ago

“..........................”

Helpful Report

(Short Stay 2) - Posted 1 year ago

“Easy to use and worth the money”

Helpful Report

(Long Stay) - Posted 1 year ago

“A clean modern airport, not too busy. A particular bonus was being able to book ahead to use the short stay car park for long stay parking. This meant only a short walk to and from the terminal. One minor glitch on our return was that our car number plate had been incorrectly read by the barrier camera when we originally entered, so the barrier did not raise automatically as we tried to exit. There was a short delay before our call was answered - it was late on a Sunday evening - but the problem was soon resolved and we were on our way.”

Helpful Report

(Short Stay 1) - Posted 1 year ago

Newcastle Airport is rated 4.6 based on 26,963 reviews