Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 26,511 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

Info

4.6

Based on 26,511 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

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English

“Excellent service, very easy to book and simple instructions to find the parking. Only issue I’d paid before arrival and on exit barrier requested payment, however great customer service on the help line on the barrier rectified the issue quickly. Highly recommend.”

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(Short Stay 1) - Posted 1 year ago

“Great customer service and so easy to use. Would definitely use again.”

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(Premium Meet And Greet) - Posted 1 year ago

“Very easy to set up online in advance, for parking for our holiday. Some great tips on your website for how to use the service once we arrived. Easy to use on arrival and departure. We now use the parking service for all of our flights from Newcastle airport.”

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(Long Stay) - Posted 1 year ago

“Very efficient process with friendly staff.”

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(Premium Meet And Greet) - Posted 1 year ago

“Easy to book , used short stay 1 no trouble finding a space and right outside terminal. Have used this service numerous times and never a problem.”

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(Short Stay 1) - Posted 1 year ago

“Easy to book for the required dates. A liitle bit overpriced and would have appreciated some sort of discount as a public service employee. Plenty of spaces to choose from but clearer signage and lighting would have been useful when picking up the car in the middle of the night.”

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(Long Stay) - Posted 1 year ago

“Queue small . Guys on the ball . Car in convenient place on return”

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(Premium Meet And Greet) - Posted 1 year ago

“Easy parking and pick up No hassle at all”

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(Long Stay) - Posted 1 year ago

“Made parking extremely easy at the airport”

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(Premium Meet And Greet) - Posted 1 year ago

“A convenient local airport with good facilities”

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(Long Stay) - Posted 1 year ago

“Very pleased with service .on going out I was requested to pay £270 Dut a quick call to staff it was sorted out”

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(Short Stay 1) - Posted 1 year ago

“Excellent service 👍”

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(Premium Meet And Greet) - Posted 1 year ago

“Very efficient”

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(Premium Meet And Greet) - Posted 1 year ago

“So easy to use pull in to meet and great shown where to park short walk drop keys off short walk to terminal. On return easy to pick up keys and short walk to car. Staff very professional would recommend. No issues going through terminal on in & outbound flights.”

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(Premium Meet And Greet) - Posted 1 year ago

“Very efficient service”

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(Premium Meet And Greet) - Posted 1 year ago

“No hassle parking. Perfect way to start our trip”

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(Long Stay) - Posted 1 year ago

“Great, although I want to try meet and greet next time as I've been told it is brilliant.”

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(Long Stay) - Posted 1 year ago

“No problems getting the cars parked.”

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(Short Stay 1) - Posted 1 year ago

“Great Service”

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(Premium Meet And Greet) - Posted 1 year ago

“Drop off and collection went smoothly. It is however comforting to know that there are staff on site “human beings” …whatever next😂…to help if you have a problem. Keep up the good work.”

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(Short Stay 2) - Posted 1 year ago

Newcastle Airport is rated 4.6 based on 26,511 reviews