Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 26,963 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

Info

4.6

Based on 26,963 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy and conveinant parking with very courteous staff”

Helpful Report

(Short Stay 1) - Posted 1 year ago

“Its was good and easy to do”

Helpful Report

(Long Stay) - Posted 1 year ago

“The short term parking is excellent but at the same time it is extortionate!”

Helpful Report

(Short Stay 1) - Posted 1 year ago

“Great service,close to terminal and well priced.”

Helpful Report

(Premium Meet And Greet) - Posted 1 year ago

“Very easy to use service , but far too over priced”

Helpful Report

(Premium Meet And Greet) - Posted 1 year ago

“Short stay 2 easy access and plenty of parking spaces. Not too far to walk to station but hopefully not raining.”

Helpful Report

(Short Stay 2) - Posted 1 year ago

“Never any problems, always feels relaxed and helpful staff”

Helpful Report

(Premium Meet And Greet) - Posted 1 year ago

“Great price secure parking”

Helpful Report

(Short Stay 1) - Posted 1 year ago

“No problem parking or getting to the terminal. Leaving the terminal was another matter. I pre-booked yet the barrier wouldn't lit after inserting my ticket unless I paid £115. I tried calling customer services but as it was past 5pm they were closed. I went to the park and fly office where a nice man checked my booking and after a few clicks on his computer says the ticket would now work. Which it did. It was stressful as I was on my own and couldn't get through to customer services. Had there been a notice of some sort, I wouldn't have felt so isolated. Definitely not a good experience.”

Helpful Report

(Long Stay) - Posted 1 year ago

“Always pre-book short stay, twice this year have been shown a bill for £300+ for unauthorised parking, however the matter has been dealt with quickly by telephone operator who lifted the barrier. My registration always shows on the top of the bill so possibly a technical glitch”

Helpful Report

(Short Stay 1) - Posted 1 year ago

“Despite an early drop-off the attendant staff were on-hand, helpful, and in good humour. Our drop-off and collection was well managed and seamless.”

Helpful Report

(Premium Meet And Greet) - Posted 1 year ago

“NCL is our preferred local international airport, to which we use several times per year. Come business or leisure I would highly recommend meet and greet service, seconds to leave your vehicle and ready and waiting on your return. Also so close to the terminal.”

Helpful Report

(Premium Meet And Greet) - Posted 1 year ago

“Anytime I’ve used car park my car has been safe, app easy to use and book”

Helpful Report

(Long Stay) - Posted 1 year ago

“Very efficient and friendly staff”

Helpful Report

(Premium Meet And Greet) - Posted 1 year ago

“Good airport but very expensive parking”

Helpful Report

(Long Stay) - Posted 1 year ago

“Very easy drop off and pick up at the premium meet and greet.”

Helpful Report

(Premium Meet And Greet) - Posted 1 year ago

“Excellent service from start to finish. very good value all round”

Helpful Report

(Long Stay) - Posted 1 year ago

“Hassle free parking great service”

Helpful Report

(Premium Meet And Greet) - Posted 1 year ago

“So easy to prebook! Just in and out with a great deal! Sometimes I’m a bit confused about where to park but that’s a “me” problem! Courtesy Bus drivers are very helpful and always around!”

Helpful Report

(Long Stay) - Posted 1 year ago

“great very good”

Helpful Report

(Short Stay 1) - Posted 1 year ago

Newcastle Airport is rated 4.6 based on 26,963 reviews