Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 26,999 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

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4.6

Based on 26,999 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good I've used it for 20 years”

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(Short Stay 1) - Posted 3 years ago

“Fantastic local airport that offers all the amenities of a bigger airport. Great on-site parking and transition to and from flights through security etc really fast and efficient. Great customer experience!”

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(Premium Fast Track) - Posted 3 years ago

“One of the best meet and greet services I use, simple to find, well sign posted when you arrive at the airport. The check in and check out is always quick and efficient.”

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(Premium Meet And Greet) - Posted 3 years ago

“Easy parking helpful staff .always a good experience.j”

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(Long Stay) - Posted 3 years ago

“Overall a very good service.Removal of key fob a nuisance and seems an e xcessive Step. More likely to cause confusion as monkeys look thesame.”

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(Premium Meet And Greet) - Posted 3 years ago

“Love using the meet and greet at Newcastle Airport. Have used this service on a number of occasions and it always comes up good. Will continue to use.”

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(Premium Meet And Greet) - Posted 3 years ago

“Standard service at Newcastle 5 star”

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(Long Stay) - Posted 3 years ago

“I use meet and greet all the time at Newcastle airport I use this for ease as my wife has mobility issues and can't walk a long distance so the meet and greet suits us it is extremely convenient it would be good if there was an option for disabled people to have their car closer to the meet and greet reception upon return”

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(Premium Meet And Greet) - Posted 3 years ago

“Parked up car, went on holiday, came back, got in car, went home!”

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(Short Stay 2) - Posted 3 years ago

“Very easy and simple to book parking in the long stay car park.plenty of spaces and a free shuttle bus service couldn’t ask for any more 👍🏻”

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(Long Stay) - Posted 3 years ago

“easy to book even easier to park and curteous service”

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(Premium Meet And Greet) - Posted 3 years ago

“easy access to all car parks and access to the terminal”

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(Long Stay) - Posted 3 years ago

“I paid £115 for parking in short stay 2. Received the confirmation email to say it was all booked and paid for. Came back from holiday arrived about 2am, got to the car, got to the ticket barriers, put the ticket in and it said we owed about £160 or more can't remember the exact amount and had not recognised that it had been paid. I can't understand how that can happen it's supposed to be number plate Recognition? So pressed the button for assistance, spoke to someone on the other end who after asking us some questions saw it had indeed been paid beforehand and raised the barrier for us. This has happened to us twice before, once it hadn't read the number plate properly and had 1 number or letter wrong so had to get that sorted another time when I had to go find someone as the button I was pressing nobody was answering. So that is 3 times that has happened to us and all in all the parking service really needs improving especially the license number plate recognition and also to automatically recognising when parking has been pre paid. The Airport itself is wonderful, cannot fault it.”

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(Short Stay 2) - Posted 3 years ago

“Easy to park here when you find a space”

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(Long Stay) - Posted 3 years ago

“very close to airport and staff very professional”

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(Premium Meet And Greet) - Posted 3 years ago

“Very good staff 👍”

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(Premium Meet And Greet) - Posted 3 years ago

“Very easy to access and couldn't be nearer the airport entrance.”

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(Premium Meet And Greet) - Posted 3 years ago

“Great airport- the premium meet and greet car park was definitely worth the extra cost. Would use again.”

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(Premium Meet And Greet) - Posted 3 years ago

“System works seamlessly. Easy to park. Easy to leave. Close to the airport. Could do with a discount for longer stays.”

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(Short Stay 1) - Posted 3 years ago

“Easy access to the airport.”

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(Short Stay 2) - Posted 3 years ago

Newcastle Airport is rated 4.6 based on 26,999 reviews