Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 26,730 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

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4.6

Based on 26,730 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Use the airport regular and never have any issues, only small point was my pre paid parking fast track ticket didn’t work on the way out but was resolved quickly over the barrier intercom.”

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(Premium Fast Track) - Posted 3 years ago

“Easy and straight forward to book and to use.”

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(Long Stay) - Posted 3 years ago

“I wish everything at the airport was as easy as using meet&greet what more can I say”

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(Premium Meet And Greet) - Posted 3 years ago

“Pre-booked Parking at the Airport was very straightforward and within a few minutes walk to the Terminal. Checking in had been done online with Jet2 so getting our bags put through on self-serve was very easy and stress-free. The time taken to go through Security was minimal despite the large volume of travelers. Facilities at the airport are excellent and getting to the boarding gates was easy when notified. The Airport is comfortable and information on flights is updated regularly. We prefer to fly from Newcastle when possible as we have always found it to be a great start to our holidays.”

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(Short Stay 1) - Posted 3 years ago

“Expensive”

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(Long Stay) - Posted 3 years ago

“The long stay car park remains convenient and good value but our exit was troublesome in that the barrier would not let us out on insertion of the ticket. I had my booking reference so was let out after a few minutes. Our flight was early morning so not many cars waiting to leave but this could have lead to disruption for others behind at a busier time”

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(Long Stay) - Posted 3 years ago

“Everything was good, but the price needs to come down, especially for pensioners and less privileged people.”

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(Long Stay) - Posted 3 years ago

“Excellent choice of parking areas giving reasonable selection of charges depending upon distance from terminal. Considering the high charges of airport taxis (even for local addresses) the use of airport parking is really good value.”

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(Short Stay 1) - Posted 3 years ago

“Great environment with friendly, welcoming staff”

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(Premium Fast Track) - Posted 3 years ago

“Everything was great - pick up bus from long stay doesn’t take long.”

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(Long Stay) - Posted 3 years ago

“Perfect parking , friendly staff will recommend”

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(Premium Meet And Greet) - Posted 3 years ago

“Airport parking ok only negative is the bus service is very very poor never there in my last 3 trips away while parking at the airport I’ve never seen or heard a bus always parked up and at 4am you just want that bus to take you to your car as it’s always a long long walk to your car with bags and baggage so get them buses running more give a better service please”

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(Long Stay) - Posted 3 years ago

“Great service with friendly drivers. Hassle free parking at a reasonable price.”

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(Long Stay) - Posted 3 years ago

“I usually use the Meet & Greet car park, but as it was so expensive I tried the Premium Long Term. It was fine and easy to use. However, like all the parking options, it was ridiculously expensive. I do not accept that car parking charges should rise by the rate of inflation. You seem to be squeezing every penny you can from airport customers. Shame on you.”

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(Premium Meet And Greet) - Posted 3 years ago

“Airport parking is very straight forward regardless of the option you choose Well signposted and not too far to walk, regular bus available if needed Always good value”

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(Long Stay) - Posted 3 years ago

“Service and staff were fantastic however price was a little high. If it cost more I would not have used this service”

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(Premium Meet And Greet) - Posted 3 years ago

“EXCELLENT OPTION”

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(Short Stay 1) - Posted 3 years ago

“Great service with friendly efficient staff.”

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(Premium Meet And Greet) - Posted 3 years ago

“Simple 5 star service”

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(Long Stay) - Posted 3 years ago

“Stress free”

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(Short Stay 2) - Posted 3 years ago

Newcastle Airport is rated 4.6 based on 26,730 reviews