Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 26,996 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

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4.6

Based on 26,996 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick & easy service,pleasant environment, staff very friendly & helpful.”

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(Premium Meet And Greet) - Posted 3 years ago

“Great parking, no issues getting in and out. Helpful service”

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(Short Stay 1) - Posted 3 years ago

“Excellent service. Extremely helpful and very efficient staff. Would most definitely use again.”

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(Premium Meet And Greet) - Posted 3 years ago

“For the 3rd time of using the parking there was no disabled parking, surely all those using it are genuinely disabled”

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(Short Stay 1) - Posted 3 years ago

“Very happy with service we received at the VIP parking”

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(Premium Meet And Greet) - Posted 3 years ago

“Staff are amazingly helpful”

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(Long Stay) - Posted 3 years ago

“long stay car park is expensive but thankfully seems secure. drop off/collection charges are extortionate for only being on site for a few minutes - you are forcing people to drop off offsite and walking into airport due to high charge and draconian enforcement. long queues for passport control/security (although checks are necessary for all our safety) could be improved by more staff on duty. high charges for food etc within airport departure area are disappointing - exploiting a captive audience!!.”

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(Long Stay) - Posted 3 years ago

“Parked in the Long Stay car park for a very early flight. The car park is well sign posted and easy to find. The car park area is huge but it was very busy. However, good signage and found a parking space easily with a 15 minute walk to the airport entrance. There is a regular shuttle bus running.”

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(Long Stay) - Posted 3 years ago

“Regardless of the happenings inside the terminal building, you will always get first class service from the team running the parking facilities. 👏”

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(Short Stay 2) - Posted 3 years ago

“Best choice short stay 2 will always use now Easy to get too and into terminal within 3 minutes”

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(Short Stay 2) - Posted 3 years ago

“Very smooth and efficient service especially after an early return flight”

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(Premium Meet And Greet) - Posted 3 years ago

“Easy to use. The bus driver saw us leaving our car as he approached the bus stop and waited for us.”

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(Long Stay) - Posted 3 years ago

“Very straightforward. The barriers recognised my car reg from the booking, I got a space 2 mins walk from the terminal. No waiting for buses or wondering around at 4 in the morning trying to find my spot in the massive long term car park.”

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(Short Stay 1) - Posted 3 years ago

“Excellent service”

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(Premium Meet And Greet) - Posted 3 years ago

“Excellent!”

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(Long Stay) - Posted 3 years ago

“Very convenient and easy to access”

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(Short Stay 1) - Posted 3 years ago

“Very quick service and friendly”

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(Premium Meet And Greet) - Posted 3 years ago

“Easy to book. No hassle parking”

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(Long Stay) - Posted 3 years ago

“Very easy to find and plenty of spaces”

Newcastle Airport 5 star review on 22nd August 2023

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(Long Stay) - Posted 3 years ago

“Great airport , everything ran smoothly with no issues , parking well sign posted, I’d made an error when pre booking parking so initially had to pay again to leave the car park on our return but a phone call to the parking team who were very friendly and helpful and a refund was organised straight away . Brilliant , will definitely use this airport again .”

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(Long Stay) - Posted 3 years ago

Newcastle Airport is rated 4.6 based on 26,996 reviews