Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 26,543 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

Info

4.6

Based on 26,543 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

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English

“A quick and efficient service”

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(Premium Meet And Greet) - Posted 3 years ago

“No hassle brilliant service!”

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(Premium Meet And Greet) - Posted 3 years ago

“Usually excellent, this time the car was damaged. The repairs have still not been resolved.”

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(Premium Meet And Greet) - Posted 3 years ago

“Unable to find a space on entry and due to one way system had to leave and re-enter car park. This invalidated my ticket on return to newcastle.”

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(Short Stay 2) - Posted 3 years ago

“Airport parking , Canny walk to the terminal tho Bus stop communications vandalized”

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(Long Stay) - Posted 3 years ago

“If you want a hassle free stress free experience this is a brilliant way to go.”

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(Premium Meet And Greet) - Posted 3 years ago

“Easy to use Good service Will use again”

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(Premium Meet And Greet) - Posted 3 years ago

“Parking is very close to the terminal the only issue we had was that the short stay 1 parking we had booked was full so we were advised to use express parking which was great, but the signs into it don’t say express parking they say express pick up and drop off, so that did confuse us at first. But it was a great place to park and very close to terminal.”

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(Short Stay 1) - Posted 3 years ago

“Very Good”

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(Short Stay 2) - Posted 3 years ago

“Efficient and friendly service. Entrance to drop off could be better signposted as you enter airport”

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(Premium Meet And Greet) - Posted 3 years ago

“Great service, drive in, park up and go on your holiday without any worries, number plate recognition so hassle free, simply drive out on your return - fab system”

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(Long Stay) - Posted 3 years ago

“Easy stress less service”

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(Long Stay) - Posted 3 years ago

“Excellent service when I had a query regarding partially cancelling a booking. As it so happens I didn't need to change it but the response time to my call was immediate and the guy I spoke to was extremely helpful”

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(Short Stay 2) - Posted 3 years ago

“Very accessible to where we live, I can leave my car without any worries, as I know it will be safe…”

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(Short Stay 1) - Posted 3 years ago

“Very efficient and very helpful staff when we needed to contact you. We wish there were more flights from Newcastle Airport travelling to places we want to go! Thank you”

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(Long Stay) - Posted 3 years ago

“Very efficient and friendly welcome on arrival we were booked in quickly. On our return the keys were ready and we were on our way within less than 10 minutes. Will definitely use this system again.”

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(Premium Meet And Greet) - Posted 3 years ago

“Love the premium meet and greet absolutely lovely staff very quick and efficient, makes parking a pleasant experience”

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(Premium Meet And Greet) - Posted 3 years ago

“Excellent service. Efficient and super friendly staff throughout the whole process.”

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(Premium Meet And Greet) - Posted 3 years ago

“Always use meet and greet, great service and helpful staff.”

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(Premium Meet And Greet) - Posted 3 years ago

“Nothing to complain about.”

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(Long Stay) - Posted 3 years ago

Newcastle Airport is rated 4.6 based on 26,543 reviews