Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 26,967 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

Info

4.6

Based on 26,967 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Efficient and friendly staff. The bus drivers are always very pleasant and helpful.we lost our ticket but the staff in the office at the exit sorted the problem out straight away.”

Helpful Report

(Long Stay) - Posted 2 years ago

“Very expensive compared to other airports. Having car park closed and full signs on when theres loads of spaces Bus wasnt running either from long stay”

Helpful Report

(Long Stay) - Posted 2 years ago

“excellent from parking car to boarding plane,”

Helpful Report

(Premium Meet And Greet) - Posted 2 years ago

“No hassle drop off and pick up”

Helpful Report

(Premium Meet And Greet) - Posted 2 years ago

“Meet and Greet staff so welcoming and efficient. Easy and convenient to use. Would recommend.”

Helpful Report

(Premium Meet And Greet) - Posted 2 years ago

“It's a good car park, easy to find a space and a short walk to the terminal, BUT prices have doubled over the last few years.”

Helpful Report

(Long Stay) - Posted 2 years ago

“Quick easy parking great staff”

Helpful Report

(Premium Meet And Greet) - Posted 2 years ago

“Efficient friendly service.”

Helpful Report

(Premium Meet And Greet) - Posted 2 years ago

“Short Stay 2, brilliant option close to terminal's covered walkway.”

Helpful Report

(Short Stay 2) - Posted 2 years ago

“Very easy to use long stay carpark but something must be done about prices getting out of hand. Just getting very greedy 😞.”

Helpful Report

(Long Stay) - Posted 2 years ago

“The staff at Newcastle Airport - from the parking team to the Security staff are always friendly and helpful. The parking staff in particular always go out of their way to help in the rare occassion an issue arises.”

Helpful Report

(Long Stay) - Posted 2 years ago

“Very easy to book and park. The only complaint is there are never any buses to take you up to the terminal.”

Helpful Report

(Long Stay) - Posted 2 years ago

“Fantastic! We booked our airport parking a few weeks before our holidays, we found the price very reasonable to park our car long in the long stay car park for 12 days. The car park was well sign posted and there were plenty of spaces available so we weren’t driving around for ages. There were multiple bus stops and buses available to take us to the airport terminal. We chose to walk to the terminal (with a 4 and 5 year old) in tow and it was a short walk! Would highly recommend. We didn’t need to contact anyone so can’t comment on this aspect of things but can safely say the car park was convenient, secure and we’d use it again.”

Helpful Report

(Long Stay) - Posted 2 years ago

“Always easy to park and then head directly into Departures”

Helpful Report

(Long Stay) - Posted 2 years ago

“easy to find and very easy to contact the courtesy bus to collect you to take you to the terminal.”

Helpful Report

(Long Stay) - Posted 2 years ago

“Excellent service”

Helpful Report

(Premium Meet And Greet) - Posted 2 years ago

“Normally I would have rated the airport as a five but on the last occasion using the fast track parking l was only able to park under a lamppost. On my return my vehicle was covered in bird droppings, this being a brand new vehicle and the lasting damage caused I was not too pleased, I reported this on feedback and was informed engineering would look into the problem. Needs sorting when customers are paying a premium for better all round parking!”

Helpful Report

(Premium Fast Track) - Posted 2 years ago

“Always very helpful brilliant”

Helpful Report

(Long Stay) - Posted 2 years ago

“Very straight forward and. Convenient parking short walk to airport lounge”

Helpful Report

(Long Stay) - Posted 2 years ago

“Always great value and always feel reassured when leaving to go on holiday.”

Helpful Report

(Long Stay) - Posted 2 years ago

Newcastle Airport is rated 4.6 based on 26,967 reviews