Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 26,967 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

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4.6

Based on 26,967 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

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“Everything ran smoothly from arriving at the airport car park to boarding the plane and taking off. On arrival again all smooth, passport control was quick and bags didn’t take too long to arrive. The only negative comment we had was the lack of seats available, throughout the airport. All in all was a good experience.”

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(Long Stay) - Posted 2 years ago

“I felt the car was secure so I was happy in that respect however I couldn’t believe how much the cost had increased , the price has practically doubled since last year , £136 for a week is a bit extortionate”

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(Short Stay 2) - Posted 2 years ago

“Used many times , easy , reliable with no problems!”

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(Premium Meet And Greet) - Posted 2 years ago

“Meet / Greet service used.”

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(Premium Meet And Greet) - Posted 2 years ago

“Car park close to airport in short stay 2”

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(Short Stay 2) - Posted 2 years ago

“We really like Newcastle Airport and use regularly (as opposed to Edinburgh Airport - they are equi-distant). Newcastle is friendly, professional, efficient, well maintained, easy and pleasant to use. Premium parking is great.”

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(Premium Meet And Greet) - Posted 2 years ago

“Very clean lots of space”

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(Long Stay) - Posted 2 years ago

“Every was great until we tried to exit the car park and were told to pay over £100 for parking when we had pre paid over a month previously .”

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(Long Stay) - Posted 2 years ago

“Always a great starting point for the holiday”

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(Short Stay 2) - Posted 2 years ago

“Great service Only problem is the last 2 times I've used it on check out at the barrier it asks for payment when I've already paid. So have to go over to the Booth.”

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(Long Stay) - Posted 2 years ago

“Very expensive but done the job”

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(Long Stay) - Posted 2 years ago

“Helpful friendly staff.”

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(Premium Meet And Greet) - Posted 2 years ago

“The airport is ok but the parking is very expensive”

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(Long Stay) - Posted 2 years ago

“Everything was perfect until we collected our vehicle to leave the car park.On entering the ticket to leave it requested I use my credit card to pay an amount of £370 for parking.This was after I had prepaid in full before my trip.Not good & delayed me whilst I sorted it out via the phone line.Some people might have mistakenly paid this at 2am in the morning whilst not fully compos mentis.”

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(Short Stay 2) - Posted 2 years ago

“Good automated service. One issue with the car park short stay 1, the pedestrian exit close to the doubletree hotel. There is no access for suitcases, the parking bay next to the pedestrian exit should be designated no parking.”

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(Short Stay 1) - Posted 2 years ago

“We always prepay our parking which does save you money. We do find that Newcastle airport carpark is very expensive compared to Leeds Bradford, this may be down to the lack of competition in the immediate area. The other issue we have is that even though we prepay the barrier does not let you out which means you have to contact the control room and give your booking details in order to get out. We do like using Newcastle airport car parks but you never receive any discount vouchers for been a regular and a price review is well overdue.”

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(Short Stay 1) - Posted 2 years ago

“Excellent convenient parking for Newcastle Airport. A very short walk to the terminal building, car was well looked after. Price could be a little less though.”

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(Premium Meet And Greet) - Posted 2 years ago

“Right on the door step ( short stay )”

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(Short Stay 1) - Posted 2 years ago

“Have used this service on numerous occasions and always manage to find a parking space and will certainly be using in the future”

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(Long Stay) - Posted 2 years ago

“I have used Newcastle airport parking for many years however I feel the cost of parking has risen significantly and is becoming unaffordable. I travel several times a year and will not be able to continue to access parking at current prices which is a shame and I would not recommend either.”

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(Long Stay) - Posted 2 years ago

Newcastle Airport is rated 4.6 based on 26,967 reviews