Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 26,967 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

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4.6

Based on 26,967 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We used to use meet and greet when it was the hut on the same side as the terminal...you pulled up outside the hut handed your keys in then when you landed your car was waiting outside the hut for you...since the change to posh new meet and greet..price has gone up alarmingly...and now when you land back...we had to walk a good way to find our car...unless its parked close by...it is now cheaper to get an uber there and back than to park at the airport and with £40 change”

Helpful Report

(Premium Meet And Greet) - Posted 2 years ago

“Very convenient right opposite the terminal speeding check in and check out….would definitely used this option again.”

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(Premium Meet And Greet) - Posted 2 years ago

“Never have problem using the meet and greet.always helpful. Always polite.”

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(Premium Meet And Greet) - Posted 2 years ago

“Excellent customer service”

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(Premium Meet And Greet) - Posted 2 years ago

“Great but far too expensive”

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(Long Stay) - Posted 2 years ago

“Parking bays could be wider”

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(Short Stay 1) - Posted 2 years ago

“Instructions were very clear for parking. It was easy to enter and exit the car park. Parking is secure.”

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(Long Stay) - Posted 2 years ago

“far too expensive”

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(Long Stay) - Posted 2 years ago

“The parking is so convenient and easy to use. Close enough to walk to the terminal, but if it’s wet simply wait in a shelter for the regular shuttle bus. The terminal itself is easy to navigate, check-in is quick and security checks are also quick using the latest technology. We’ve never experienced long queues or delays. This is the perfect size for an airport, and we love it.”

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(Long Stay) - Posted 2 years ago

“Used the short stay parking a number of times now and find it very convenient and so far have never had a problem entering or exiting the parking area.”

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(Short Stay 1) - Posted 2 years ago

“Sorry but the service is not quite as good as in has been in the past --awarkwardly parked car and the seat __please put it back where it was”

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(Premium Meet And Greet) - Posted 2 years ago

“Airport parking and access good Prices are too high though”

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(Premium Meet And Greet) - Posted 2 years ago

“Easy to get to and just a short walk to the airport. We always use the park and fly.”

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(Long Stay) - Posted 2 years ago

“Price had increased well above inflation and we were even charged extra because it was a few minutes after 12 when we managed to get back to the desk”

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(Premium Meet And Greet) - Posted 2 years ago

“Easy access reasonable charges good options of car parking facilities”

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(Short Stay 1) - Posted 2 years ago

“No problems, all straight forward”

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(Premium Meet And Greet) - Posted 2 years ago

“Never a problem at Newcastle airport meet and greet a great service”

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(Premium Meet And Greet) - Posted 2 years ago

“Easy to book, easy to use!”

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(Short Stay 1) - Posted 2 years ago

“Dropped disabled son and wife at express drop off before heading to short stay 2 car park(pre booked). Only 1 entrance available only 3 available to get out. It took over 40mins to carry out parking before getting back to my wife and son at the terminal. Absolutely disgraceful service and very expensive. No doubt I will get no reply from yourselves.”

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(Short Stay 2) - Posted 2 years ago

“I never fly from any other airport, i find the staff friendly, from the check-in staff to security and shop staff. Drinks a bit pricey but your on holiday.”

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(Short Stay 1) - Posted 2 years ago

Newcastle Airport is rated 4.6 based on 26,967 reviews