Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 26,097 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

Info

4.6

Based on 26,097 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Excellent car park, wide bays and adjacent to terminal, hassle free”

Helpful Report

(Premium Fast Track) - Posted 3 years ago

“Very good”

Helpful Report

(Long Stay) - Posted 3 years ago

“I normally use newcastle airport once a month and find when heading through airport on outward journey everything is good check in /security bars and snack bars but everytime on return the security is terrible and slow e machines never work ( for myself ) and staff are not helpfull when told about problem eventually when you get to collect cases waiting time is terrible not good enough”

Helpful Report

(Short Stay 1) - Posted 3 years ago

“Everything was very smooth for our recent trip except after our return flight landed at Newcastle airport, I went to the meet and greet to collect my car and it wasn't there, I had a 40 min wait at 2.30am which I could have done without after returning from Cyprus. I don't believe that I got the service I paid for.”

Helpful Report

(Premium Meet And Greet) - Posted 3 years ago

“First class very easy to leave car and catch flight”

Helpful Report

(Premium Meet And Greet) - Posted 3 years ago

“I was relieved to have no difficulty entering the car parking area and an easy exit too. A very convenient experience.”

Helpful Report

(Long Stay) - Posted 3 years ago

“Great value for money using a discount code. Full price was a ridiculous price”

Helpful Report

(Long Stay) - Posted 3 years ago

“Slightly expensive , but service great”

Helpful Report

(Short Stay 1) - Posted 3 years ago

“Perfect location of the carpark to the terminal building, literally 3 minute walk, reasonable price for the two week stay, will definitely use in future.”

Helpful Report

(Short Stay 1) - Posted 3 years ago

“Not the cheapest option but by far the easiest - pull up and a short walk to the terminal it couldn’t be easier.”

Helpful Report

(Premium Meet And Greet) - Posted 3 years ago

“Straight forward, pull up hand in keys, get ticket go on holiday come back hand ticket In and collect car… just a shame we are not offered a discount for the next time…… prices are starting to creep up in the end it will be priced out and people will stop using the facilities ..”

Helpful Report

(Premium Meet And Greet) - Posted 3 years ago

“1st class service definitely use again”

Helpful Report

(Premium Meet And Greet) - Posted 3 years ago

“great airport experience very pleasant staff and friendly.”

Helpful Report

(Premium Meet And Greet) - Posted 3 years ago

“Perfect location right next to the airport entrance and the Hilton Hotel”

Helpful Report

(Short Stay 1) - Posted 3 years ago

“Fast, convenient to airport and super friendly”

Helpful Report

(Premium Meet And Greet) - Posted 3 years ago

“Used short stay 1car park. easy access with plenty of spaces. Short walk to the terminal.”

Helpful Report

(Short Stay 1) - Posted 3 years ago

“Reasonable price for a week's stay. Entrance to the airport from the car park well sign posted. Our flight times were changed so I contacted the service directly to see if we needed to change our parking times, this was responded to very politely, positively and friendly, and swiftly and that we didn't need ot change anything. Only issue we had was finding the car park as the postcode takes you to the Premier Inn or Travel Lodge off the roundabout- it wasn't till I looked at the smaller print in the original email that I realised we were in Short Stay 2, so we followed the signs at the actual airport rather than the directions we were given. We weren't the only cars doubling back either, so lots of people made the same mistake.”

Helpful Report

(Short Stay 2) - Posted 3 years ago

“Easy -reasonably priced and so convenient”

Helpful Report

(Long Stay) - Posted 3 years ago

“Busses up and running made life a lot easier”

Helpful Report

(Long Stay) - Posted 3 years ago

“Not cheap but Spot on”

Helpful Report

(Premium Meet And Greet) - Posted 3 years ago

Newcastle Airport is rated 4.6 based on 26,097 reviews