Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 26,097 Reviews

92 %

of reviewers recommend Newcastle Airport

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4.6

Based on 26,097 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

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English

“Easy to park but rather difficult to find the car again. It would be better if each lane was individually labelled instead of huge areas, especially when it is dark.”

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(Long Stay) - Posted 3 years ago

“Easy to book online and no problem getting in or out.”

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(Long Stay) - Posted 3 years ago

“Whole process on arrival at the car park is positive, we hailed the shuttle bus which dropped us off at the terminal however, on returning from our holiday we could find no way have hailing the shuttle bus, there were no signs of it and we had to walk to the car park. It would have helped if you had a telephone that we could have used to call a shuttle bus.”

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(Long Stay) - Posted 3 years ago

“Airport meet and greet was excellent. Newcastle Airport was disgraceful when we returned, litter down every corridor,food trodden into carpets looked as tho been ghere weeks,toilets filthy where are the cleaners....”

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(Premium Meet And Greet) - Posted 3 years ago

“It’s great to park at the airport when going on holiday. We went away on 28th July for £46.99 and wanted to rebook for the 17th August but have been quoted £74.99. It would be great if codes/offers could be shared with returning customers.”

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(Long Stay) - Posted 3 years ago

“Excellent service.”

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(Premium Meet And Greet) - Posted 3 years ago

“Excellent service and able to park right at the front door of the airport at very reasonable price”

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(Short Stay 1) - Posted 3 years ago

“Straight forward with no hold ups”

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(Short Stay 2) - Posted 3 years ago

“So easy to navigate to and around Quick and efficient check in Staff go above and beyond to help and very clean Facility’s excellent”

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(Short Stay 1) - Posted 3 years ago

“I use the meet and greet - it is a little more expensive but there are advantages with this system - there is someone to talk to if there is a problem - it is a very good service”

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(Premium Meet And Greet) - Posted 3 years ago

“Have used official airport parking many times no issues easy to use and really close to the terminal.”

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(Long Stay) - Posted 3 years ago

“No problems getting in and the long stay is only a short walk from the terminal, but getting out, even though we had pre-paid, the exit didn’t recognise our ticket and we had to get help, which was provided promptly and we were on our way, had it not been for the delay on exit, it would have been a 5 star”

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(Long Stay) - Posted 3 years ago

“The car park was easy to find, but it was very full so finding a space proved difficult in the dark. We did not see one bus that could have taken us to the terminal and there was no signs anywhere directing us to walk there. We got lost. We noticed lots of small fences that blocked alot of the ways to get to where we needed to be, so we ended up having to hump our cases over them. No ideal when we had children and it was raining. The airport itself was very hot, and very very busy. We waited in the jet2 queue and I almost feinted from the heat. Check in was brief and straightforward. We purchased fast pass for security, which we got straight though. I cant comment on the normal security route as I didnt look. We had breakfast and a drink which was nice(and cool), but was busy. We then went to find a coffee and somewhere to sit. It was extremely busy and there were no seats, so we had to sit on the floor. Not ideal when you have back and leg problems. Again, it was extremely hot and busy which I didnt like. The gate was announced at 30 minutes prior to departure, so we headed down there, then as we got halfway down one corridor it was announced there was a gate change so we had to double back on ourselves. But by the time we got to the gate they were loading the passengers so we got straight on the plane. Then it was announced that there was no one to push the plane back and we had missed our time slot, so we had to wait.”

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(Long Stay) - Posted 3 years ago

“Excellent no fuss, straight in & out”

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(Short Stay 1) - Posted 3 years ago

“Great clean haste free airport. Good parking and free bus service. Polite staff.”

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(Long Stay) - Posted 3 years ago

“9nly problem was Short Stay 2 signage.Not very visible on entering the airport and its difficult finding your car without a location say on lampposts.However I do appreciate how easy it is to enter and leave.”

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(Short Stay 2) - Posted 3 years ago

“Thanks a lot for everything”

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(Long Stay) - Posted 3 years ago

“Amazing service - would always book premium meet and greet could not fault it”

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(Premium Meet And Greet) - Posted 3 years ago

“The airport parking has always been very easy to use. The new meet and greet is excellent, the staff are friendly and very helpful”

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(Premium Meet And Greet) - Posted 3 years ago

“Need clearer instructions of where return bus stop is”

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(Long Stay) - Posted 3 years ago

Newcastle Airport is rated 4.6 based on 26,097 reviews