Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 26,515 Reviews

92 %

of reviewers recommend Newcastle Airport

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4.6

Based on 26,515 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

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English

“A perfectly adequate Long Stay carpark. On this occasion we managed to get a space that was just a 5 minute walk from the terminal. There were no problems upon entry or departure from the park, following an online booking. The cost is fairly comparable to other airport parking arrangements, but remains expensive.”

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(Long Stay) - Posted 2 years ago

“This is the first time I have used Newcastle airport in many years. I found the airport to be very user friendly. Relaxed, building not too warm and facilities excellent. Newcastle airport is now my airport of choice for future air travelling.”

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(Long Stay) - Posted 2 years ago

“Easy in and and out”

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(Long Stay) - Posted 2 years ago

“Only a few car parks were open and had to drive around for 15/20 minutes to find a space”

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(Long Stay) - Posted 2 years ago

“Even the main long stay car park is, if you are lucky in finding a space shortly upon entering is close enough to the terminal to walk and part of the path is covered. Even if at busy periods you are parking in one of the extermintaries the frequent coach to and from the terminal picks you up and there is a telephone in each 'bus stop' to let the driver know you are there during quieter hours. On occasions the driver has seen me unloading my vehicle and waited for me which is excellent seervice. I have experienced really good communications with the customer service team, both by 'phone and email when travel plans suddenly changed. My only quibble is signage to the various car parks (long stay, shiort stay etc.) is not the best, especially if using the car park for the first time but that fault rests with the airport not the car parking facility. Parking here is our prefered choice when flying from Newcastle rather than taxis, as the pricing is competative.”

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(Long Stay) - Posted 2 years ago

“Great parking option, though a bit pricey”

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(Short Stay 2) - Posted 2 years ago

“Stayed in the meet and greet staff very good and friendly, only issue is the cost it is now cheaper to get a taxi to and from the airport than booking car parking.”

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(Premium Meet And Greet) - Posted 2 years ago

“Good easy to use”

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(Long Stay) - Posted 2 years ago

“Quick Efficient Welcoming”

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(Premium Meet And Greet) - Posted 2 years ago

“Used Short Stay 2, no issues at all, felt that the far was in a secure, well lit area. Just a short walk to the terminal. Have already booked again for an autumn break away.”

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(Short Stay 2) - Posted 2 years ago

“Easy to use and a good price.”

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(Long Stay) - Posted 2 years ago

“Thanks a lot for your HELP! You are pro airport over the world! The best! Thanks”

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(Long Stay) - Posted 2 years ago

“Don't find directions very clear to each parking area. But when found process is easy. Not sure how it could be done but some parking is suspect to say the least, I had to climb into thd passenger seat when I returned as car next to us had left about six inches. There were also lots of loose trolliez rolling around which isn't good if they hit your car. Improvment needed but overall OK”

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(Short Stay 2) - Posted 2 years ago

“Car parking facility is quick, easy and in an ideal location”

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(Long Stay) - Posted 2 years ago

“No. Waiting for bus outward and back. Staff always very pleasant.”

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(Long Stay) - Posted 2 years ago

“Love the new machine's that scan carry on luggage. Meet and Great parking very good. Need more seats for passengers awaiting info upstairs.”

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(Premium Meet And Greet) - Posted 2 years ago

“Used the airport car parking facility for the week I was on holiday. Booking process online was easy and everything went smoothly at the airport. Plenty of available parking bays free and entry/exit barriers worked using ticket issued at entry point. A little pricey but overall, a good service.”

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(Long Stay) - Posted 2 years ago

“Excellent Meet & Greet parking. Effortless drop off, more or less right by the terminal. Easy pick up on the return too. Will definitely use again!”

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(Premium Meet And Greet) - Posted 2 years ago

“excellent service and very easy to park and collect after a long haul flight”

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(Premium Meet And Greet) - Posted 2 years ago

“I have usaed the meet and greet at Newcastle Airport several times, and it is aleways a first class service”

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(Premium Meet And Greet) - Posted 2 years ago

Newcastle Airport is rated 4.6 based on 26,515 reviews