Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 26,972 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

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4.6

Based on 26,972 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

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“Very good service and helpful staff”

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(Long Stay) - Posted 2 years ago

“Very good service and helpful staff”

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(Premium Meet And Greet) - Posted 2 years ago

“Easy to park - easy to collect. Plently of freindly staff on hand if help were needed.”

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(Premium Meet And Greet) - Posted 2 years ago

“Stayed short stay 2 car park not far to walk from terminal which is a bonus”

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(Short Stay 2) - Posted 2 years ago

“Airport is fine used many times cost of parking has gone to extortionate rates over the past couple of years , it’s now about double to park from what it was No Excuses JUST GREED”

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(Long Stay) - Posted 2 years ago

“Parking is very close vicinity to the airport, bus transfer regular, reasonably priced, excellent service.”

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(Long Stay) - Posted 2 years ago

“The parking is great as just a quick walk to the airport. Our only issue was that we pre-paid then at the barrier the machine tried to charge us £176. I had to go to the customer services, impressed it was open at 1 am in the morning and the staff were very helpful so we got out without having to pay twice”

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(Long Stay) - Posted 2 years ago

“Fantastic never been any problem when I’ve parked at the airport”

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(Short Stay 2) - Posted 2 years ago

“Car parking area good but starting to be very expensive these days. Costs have more than doubled lately. Inside airport, it is usually well organised, even when busy. Security area is efficient normally and fairly quick. Cafes and shops also good.”

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(Long Stay) - Posted 2 years ago

“Fantastic always use the premium meet and greet.”

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(Premium Meet And Greet) - Posted 2 years ago

“Paid a lot of money for my parking to be near the terminal because of my disability only to discover there was no space for my car and had to use a car park furthe away”

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(Premium Fast Track) - Posted 2 years ago

“Buses run frequently, large car park and vehicle easy to find on return, bus driver very helpful 👍”

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(Long Stay) - Posted 2 years ago

“Good access and parking. Security checking very quick. Plenty of options for refreshments”

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(Premium Meet And Greet) - Posted 2 years ago

“Always good”

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(Short Stay 2) - Posted 2 years ago

“Staff friendly and quick to sort us out both going and returning from holiday.”

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(Premium Meet And Greet) - Posted 2 years ago

“The Executive car parking at Newcastle is great. Very easy to book. Easy to find a space on arrival. The spaces are quite wide so bigger SUV's cars can easily park. The car park only steps from the terminal. Easy entry/exit barrier controlled ticketing system. Overall 5/5. Will recommend highly.”

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(Premium Fast Track) - Posted 2 years ago

“Parking was easy, ticket at barrier, plenty spaces, although further away from terminal but plenty bus stops to transfer with all our cases. Only issue we had was on return, waited so long for transfer bus back to car park, we ended up walking. Wasn't too far. Used ticket to get out. All very simple and easy.”

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(Long Stay) - Posted 2 years ago

“The automated entrance and exit gates to the car park worked efficiently and the courtesy bus drivers in both directions were polite, friendly and helpful. Though the cost of parking seems to have escalated alarmingly siunce pre-pandemic. My wife and I have a soft spot for Newcastle Airport as that is where we first met, so we travelled to the airport early, in time to have a meal. The food was good and the airport toilets nice and clean. What let the airport down was these new security scan machines, where everything has to go in the bag, then 90% of the bags are sidelined for a manual check - 35 minutes is too long to stand holding up your trousers while your belt is detained by security pending bag check. Next time I will wear shorts with a tie-cord waist!”

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(Long Stay) - Posted 2 years ago

“Prices seem to be creeping up. Soon not affordable”

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(Premium Meet And Greet) - Posted 2 years ago

“Excellent service as usual.”

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(Long Stay) - Posted 2 years ago

Newcastle Airport is rated 4.6 based on 26,972 reviews