Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 26,091 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

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4.6

Based on 26,091 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

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English

“Easy to negotiate, efficient and peasant staff”

Helpful Report

(Short Stay 1) - Posted 3 years ago

“Always use the long stay car park rather than taking a taxi as it's more convenient and more cost effective if there's a promo code available, which there generally is. On the last occasion I used the car park I inadvertently entered an incorrect digit for my car reg when booking online. I called I to the office and the agent sorted it without any problem.”

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(Long Stay) - Posted 3 years ago

“Tho the service is very good , we do think that it is very expensive”

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(Short Stay 1) - Posted 3 years ago

“Easy peasy lemon squeezy will use again”

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(Long Stay) - Posted 3 years ago

“Easy to find and also within walking distance to the terminal”

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(Long Stay) - Posted 3 years ago

“Brilliant service, made everything so easy and not stressful, very close to the air port too! I felt that my car was safe in the car park with it having CCTV”

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(Short Stay 2) - Posted 3 years ago

“There is no loyalty programme, and costs over summer, with no discount code available, is poor recognition of the regular car parking users. A The Long stay premium keypad - nearly everyone has to stop on call to enter the pin. There is also no mention of pressing # after the pin. Why dont you display clear instructions at the keypad? It doesnt have a backlight so you also cant see the buttons. Very poor service!!!! no effort at all... so I cant see anyone cares, and would rather have every customer call up, which then holds up people behind. Please sort it out!”

Helpful Report

(Short Stay 2) - Posted 3 years ago

“All ok easy enough to use”

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(Long Stay) - Posted 3 years ago

“Excellent service.”

Helpful Report

(Premium Meet And Greet) - Posted 3 years ago

“Excellent close to terminal easy entry and departure”

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(Short Stay 1) - Posted 3 years ago

“I love the airport and travel a few times a year from there. Only problem I have is there is not free drop off. It used to be £1 for this which was great. Costs a fortune for this now”

Helpful Report

(Short Stay 2) - Posted 3 years ago

“Easy to navigate”

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(Premium Meet And Greet) - Posted 3 years ago

“Arrived at Airport on a Friday afternoon with heavy rain. Very busy, barrier not giving out tickets and NO COURTESY BUS running hence had to walk to Airport building with cases in the rain. Cases soaked by the time we got there as my wife has difficulty walking and our clothes in the cases were damp on arrival at hotel in Tenerife. Had to go looking for bus on our return at 3am 10 days later so overall very disappointed with the whole experience.”

Helpful Report

(Long Stay) - Posted 3 years ago

“Parking was no issue, booked online. No problems getting in and out of car park. Took a while to find a space, but that can be normal if airport is busy.”

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(Long Stay) - Posted 3 years ago

“Very professional and courteous”

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(Premium Meet And Greet) - Posted 3 years ago

“Easy to book, even last minute, good price and great location to airport, shuttle bus there too”

Helpful Report

(Long Stay) - Posted 3 years ago

“One of the barriers to get into the car park was not working on the day we arrived which resulted in a large queue, however once into the long stay car park it was quick and easy to find a space. A few trolley parking areas would be helpful as when we returned there were a lot of abandoned trolleys in the car park causing obstructions to vehicles.”

Helpful Report

(Long Stay) - Posted 3 years ago

“Was well signposted and secure”

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(Long Stay) - Posted 3 years ago

“Excellent thank you Very good communication and easy to use”

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(Long Stay) - Posted 3 years ago

“Everything very good.”

Helpful Report

(Premium Meet And Greet) - Posted 3 years ago

Newcastle Airport is rated 4.6 based on 26,091 reviews