Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.57

4.6 Rating 24,944 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

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4.6

Based on 24,944 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 24th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Much improved airport, but lacks seating, unless you want to eat or drink”

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(Short Stay 2) - Posted 5 years ago

“could have done with better positioning of signs to say car parks were full as I needed to turn left into west car parks and missed it. found it was not really in front of you when driving in.”

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(Long Stay) - Posted 5 years ago

“Lady in the office was very good as I had made a mistake with the dates when I pre booked. The only slight complaint I have is we waited about 20minutes for the return bus.”

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(Long Stay) - Posted 5 years ago

“Need more short stay spaces”

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(Short Stay 1) - Posted 5 years ago

“Used Meet and Greet only issue was lack of signage on entry to the Airport footprint otherwise much improved parking! Well Done”

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(Premium Meet And Greet) - Posted 5 years ago

“PARKING IS GOOD BUT EXPENSIVE.NOW ON A PAR WITH TAXI PRICE.WILL NEED TO THINK ABOUT THIS NEXT TIME!”

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(Short Stay 2) - Posted 5 years ago

“delays leaving in early hours of morning but not sure if this was barriers not working or other users error as fine when we left”

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(Long Stay) - Posted 5 years ago

“I parked the car, I drove away!”

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(ON AIRPORT LONG STAY) - Posted 5 years ago

“Usually excellent. Last time I had to ring at the exit to be let out as the machine didn't recognise my ore-paid ticket”

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(Short Stay 1) - Posted 5 years ago

“Yes short stay very good”

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(Short Stay 2) - Posted 5 years ago

“New meet & greet parking a huge improvement. Weigh, label & drop your own bags with 2 kids under 6 wasn’t a great experience! Post security cafes etc still horribly expensive and quality isn’t good enough. Not enough tables/seating and dirty in places. Toilets better than our last visit but ladies very busy.”

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(Premium Meet And Greet) - Posted 5 years ago

“It's always nice to have a short walk from the parking to the terminal. However the parking spaces are incredibly narrow. Picking up door dings is almost inevitable when the spaces are that narrow.”

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(Short Stay 2) - Posted 5 years ago

“Excellent entry and exit, very close to terminal, only downside is the price.”

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(Short Stay 1) - Posted 5 years ago

“Smooth premium parking drop off on arrival, friendly staff and so close to terminal couldn’t be easier. Smooth pick up also. My only niggle? Parking bays are very small on pick up and our car was parked so close to the neighbouring car we could hardly get in and manoeuvring out of the space required a 12 point turn 😂 (we have a large vehicle). I think could give rise to damage from people squeezing into their car and denting doors, hence only 4 stars.”

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(Premium Meet And Greet) - Posted 5 years ago

“The parking itself was extremely straightforward. Unfortunately, I'd misplaced my ticket as I was travelling back early due to a family emergency. The advisor was rather rude!”

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(Long Stay) - Posted 5 years ago

“Great little airport 👌”

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(ON AIRPORT LONG STAY) - Posted 5 years ago

“Easy to book. Access and reach. Plenty of transport to airport from car parking”

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(Long Stay) - Posted 5 years ago

“Very straightforward, easy access to airport and reasonable price for the weekend. Quite happy.”

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(Short Stay 2) - Posted 5 years ago

“Very good close parking, clean building with friendly staff, fast check in and security, no huge queues. Price of drinks and food once through security a little expensive.”

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(Long Stay) - Posted 5 years ago

“Very good new meet & greet car park. Airport seems to be getting grips with improving off loading times of passengers and bags”

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(Premium Meet And Greet) - Posted 5 years ago

Newcastle Airport is rated 4.6 based on 24,944 reviews