Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.57

4.6 Rating 25,138 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

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4.6

Based on 25,138 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 25th July 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“New meet and greet facility was excellent would definitely use again. Airport was extremely busy and struggled to find somewhere to sit if you didn’t want to frequent the bars or food facilities.”

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(Premium Meet And Greet) - Posted 5 years ago

“As usual no problems when using long stay car park however it is getting to the stage where it is nearly cheaper to use a taxi to and from the airport.”

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(Short Stay 1) - Posted 5 years ago

“Very convenient, but cost as much as the flight.”

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(Short Stay 1) - Posted 5 years ago

“Easy to access. Online booking works fine. Regular shuttle service to airport. A bit pricey. They should offer discounts to regular users.”

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(Long Stay) - Posted 5 years ago

“Quick and easy parking, no problem.”

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(Long Stay) - Posted 5 years ago

“Still think parking is quite expensive. Maybe it is in line with other airport car parking though that shouldn't justify extortion. However I envisaged problems due to the collapse of Thomas Cook and arriving back to Newcastle late, by 5 hours, after, being diverted to Stansted.. This was not the case was allowed out of the car park, no questions asked.”

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(Short Stay 1) - Posted 5 years ago

“collected the car from short stay car park, got to the barrier inserted the ticket and the barrier did not open. waited some time before someone answered and was asked details and had we paid in advance,which we had paid for 3 weeks. never had this problem before.”

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(Short Stay 1) - Posted 5 years ago

“It was an easy walk from car park 2 to the terminal building, plenty of spaces both in June and more recently in September. I also use the free 15 minute drop off from this car park which is handy.”

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(Short Stay 2) - Posted 5 years ago

“Easy to find and park”

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(Short Stay 2) - Posted 5 years ago

“Easier to access the terminal with the new improvements,”

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(ON AIRPORT SHORT STAY) - Posted 5 years ago

“Everything so easy.”

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(Long Stay) - Posted 5 years ago

“●Easy car parking access to and from terminal ●Safe and secure area ●Friendly staff ●Can be pricey so shop around for discount codes Would recommend”

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(Long Stay) - Posted 5 years ago

“The new service is excellent however I was not informed that the old service area had changed which caused us to drive to the incorrect drop off area”

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(Premium Meet And Greet) - Posted 5 years ago

“Not enough backed seats in foyer areas for older passengers who are not classed as diabled”

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(ON AIRPORT LONG STAY) - Posted 5 years ago

“Good amount of parking spaces, quick walk up to terminal, only downside was barriers not working on exit, hence queues at 2am in the morning having to get out of car and go into office”

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(Long Stay) - Posted 5 years ago

“Everything was fine when going out. On return, It is not obvious where the pick up point is”

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(Long Stay) - Posted 5 years ago

“Parking at the airport is very convenient and when using short stay 1 or 2 the terminal is only a couple of minutes walk. I do think that given the number of times I use the airport parking there should be some kind of rewards system place to benefit frequent users”

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(Premium Meet And Greet) - Posted 5 years ago

“The long stay car park was not as far from the terminal as I thought was just a short 5 min walk and there was buses all the time if you did not want to walk it”

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(Long Stay) - Posted 5 years ago

“Good service”

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(Short Stay 1) - Posted 5 years ago

“again exprienced very little problem and the one we had was self made”

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(ON AIRPORT LONG STAY) - Posted 5 years ago

Newcastle Airport is rated 4.6 based on 25,138 reviews