Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.57

4.6 Rating 25,096 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

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4.6

Based on 25,096 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 25th July 2025

Anonymous

Anonymous // 01/01/2019

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English

“Car was waiting for us on our return home”

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Posted 8 years ago

“Pre paid for long term parking so just took a ticket on entry and used it to exit on the way out. No problems!”

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Posted 8 years ago

“Easy to find loads of spaces got courtesy bus straight away no hassle”

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Posted 8 years ago

“Quick check-in. Quick security. Spoilt by inadequate seating in the waiting hall unless one went to one of the (expensive) cafes, food stalls etc.”

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Posted 8 years ago

“Easy to book on line Short distance to terminal - when not parking in the new area to the far left”

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Posted 8 years ago

“Quick check in as easyjet open early. Straight through to duty free withh no delay. Quiet breakfast b4 flight”

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Posted 8 years ago

“Bring it nearer to Middlesbrough”

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Posted 8 years ago

“Electronic vehicle recognition worked well, no requirement to leave car either on entry or departure.”

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Posted 8 years ago

“Easy to use. Booked on line and no problems with entry or exit”

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Posted 8 years ago

“Easy to park up and were fast tracked through security. Only downside is the car parking fees, in December I paid £10 less for an extra six days at Edinburgh airport, plus a much cheaper flight. Even taking into account petrol cost tend now to look at Edinburgh just as closely as Newcastle - shame.”

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Posted 8 years ago

“Great customer service”

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Posted 8 years ago

“pleasant start to our holiday”

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Posted 8 years ago

“Parking. close to the airport.”

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Posted 8 years ago

“very easy to get the bus to the terminal”

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Posted 8 years ago

“The short stay car park is great for my wife(who does the case-pulling, and me, because I am disabled and use a lightweight mobility scooter. I have one concern, which kept my mark down to 4 stars. There seem to be many, many more people parking in disabled bays - is there any way you can check if these bay users are genuine, either by registration details with the DVLA, or blue badge issuing authorities. I have to take my "blue badge" so I leave a photocopy on my dashboard with me. We have seen many users of these bays dash across from the Terminal to their vehicles. Perhaps a bye-law and regular patrols would help. We have used the short stay on a long term 7 - 8 days basis since mid-February, and have had great difficulty finding a disabled bay. Perhaps a pointed notice saying eg "Take my place, take my handicap" might stir a few consciences. Otherwise, what wonderful value and convenience the offer you give is . Richard Holman”

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Posted 8 years ago

“Process of booking in was pretty good but the signage for the free spaces/lots when I arrived was pretty confusing.”

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Posted 8 years ago

“Easy to use no problems”

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Posted 8 years ago

“Safe parking,but never had a chance to upgrade”

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Posted 8 years ago

“Very convenient but expensive”

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Posted 8 years ago

“Easy park near terminals also regular bus service if needed”

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Posted 8 years ago

Newcastle Airport is rated 4.6 based on 25,096 reviews