Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 26,955 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

Info

4.6

Based on 26,955 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

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“Some of car parks difficult to navigate and when have pushchair and cases dont want to have to walk long way round to get to path Car parking safe and secure but bit pricey”

Helpful Report

(Short Stay 2) - Posted 11 months ago

“Easy access, abundance of parking within a few minutes walk to terminal building. Speedy journey through security to departure lounge. My preferred airport option if flight times suit.”

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(Short Stay 1) - Posted 11 months ago

“So expensive.. but service is ok, book on line. Bit confusing as some car parks you just drive out , others you need ticket, so don’t do what I did and leave it in your case!!”

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(Short Stay 2) - Posted 11 months ago

“From booking then arriving at the shortstay one car park which was at a reasonable priced. the airport itself was spotlessly clean and the custom officers were really fast and very cheerfull would highly recommend two friends and family”

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(Short Stay 1) - Posted 11 months ago

“Generally easy to use all facilities at the airport. However, we regret the removal of the valet parking at Hiton Doubletree. That was an excellent service which didn't restart after Covid.”

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(Premium Meet And Greet) - Posted 11 months ago

“Easy to book car parking. I had to extend my booking due to flight being delayed by two days this was easy to do over the phone and was reasonable price. The only problem I had was when I was due to leave the ticket machine was saying I had to pay, I just contacted the office and said my booking reference number and they lifted the barrier.”

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(Short Stay 1) - Posted 11 months ago

“Simple booking/arrival process and welcoming staff on shuttle”

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(Long Stay) - Posted 11 months ago

“Couldn’t fault the service”

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(Premium Meet And Greet) - Posted 11 months ago

“The Meet and Greet service was managed very well. Both from dropping the car off and picking it up at a very odd hour in the early morning”

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(Premium Meet And Greet) - Posted 11 months ago

“Great service, extremely easy to follow sent instructions, very close to the terminal. Quick pick up on return. Service used was meet and greet parking Cheers”

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(Premium Meet And Greet) - Posted 11 months ago

“A good experience each time we have used the car park.Charges though are a little high.”

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(Short Stay 1) - Posted 11 months ago

“Exactly as promised. Quick and easy.”

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(Short Stay 1) - Posted 11 months ago

“We used the Meet and Greet parking. It was easy to book and really easy to find. Drive the car through the little tunnel area where photographs of you car are taken then park your car. Remove your luggage and walk to the reception which is approx 1 minute from where you parked your car. You can book in online if you wish to do so but I wasn't comfortable with that. I booked in at reception which was extremely quick, handed over my car keys for exchange of the small credit card sized info I needed to present to pick my car back up at the end of my holiday. From there it was a 2 min walk to the Airport Departure Lounge. When you arrive back at Newcastle your car is waiting for you and it's a very quick exit from the Airport. The Airport itself is clean and tidy. Plenty of places to eat and drink. Noticeboards with departure information are very clear and can be found in most areas. The eatery we went to filled our water bottles for us for the flight.”

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(Premium Meet And Greet) - Posted 11 months ago

“Easy to book. Competitive rates. Will use again soon”

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(Short Stay 1) - Posted 11 months ago

“I cancelled the booking”

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(Long Stay) - Posted 11 months ago

“Everything was so straight forward from booking online , accessing car park and leaving after our holiday, all at a good price.”

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(Long Stay) - Posted 11 months ago

“Easy to access, walking distance to airport. Well, sign posted wide enough parking bays. I would suggest they upgrade the barriers similar to NCP car parks whereby access and egress can be operated via a QR code on your mobile phone.”

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(Long Stay) - Posted 11 months ago

“Prices far too expensive”

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(Short Stay 2) - Posted 11 months ago

“Simple to book and easy to use on arrival just drive up to barrier and collect ticket find space and walk to terminal”

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(Short Stay 1) - Posted 11 months ago

“Fantastic service at the meet and greet”

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(Premium Meet And Greet) - Posted 11 months ago

Newcastle Airport is rated 4.6 based on 26,955 reviews