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Newcastle Airport Reviews

4.6 Rating 26,955 Reviews
92 %
of reviewers recommend Newcastle Airport
4.6
Based on 26,955 reviews
Shipping & Delivery
Delivery Methods
Own Driver
On-time Delivery
99%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Anonymous
Anonymous  // 01/01/2019
“Quite busy but we always find a parking space”
Helpful Report
(Short Stay 1) - Posted 11 months ago
“Car parking experience was 1st class. Very straightforward,and no problems with the service whatsoever. I'd give a special commendation to the long stay carpark bus driver who helped us in a very humerous way locate our car when we'd forgotten which bus stop we were near 10/10”
Helpful Report
(Long Stay) - Posted 11 months ago
“Arrived back 11 hours late due to a cancelled flight, but didn't have to pay any excess charges.”
Helpful Report
(Long Stay) - Posted 11 months ago
“Easy for us to get to.”
Helpful Report
(Short Stay 1) - Posted 11 months ago
“Great and easy to use. It is however on the expensive side - massive rise since last year.”
Helpful Report
(Long Stay) - Posted 11 months ago
“Excellent service would recommend. Well organised and friendly helpful staff.”
Helpful Report
(Premium Meet And Greet) - Posted 11 months ago
“Parking system good but always have to go to the office to get out despite being pre booked and prepaid”
Helpful Report
(Long Stay) - Posted 11 months ago
“Now always use the Meet & Greet service which works very well from the web booking through to pick up. Also had to return early on one occasion to collect vehicle and this went well. Staff are consistently pleasant and professional.”
Helpful Report
(Premium Meet And Greet) - Posted 11 months ago
“Recently resurfaced and lined, just enough space between the parking bays”
Helpful Report
(Long Stay) - Posted 11 months ago
“Great experience parking at your facility but there would be 2 issues that could be improved better. Sign posts need to be made more clear as I wasn't sure if I actually parked in the right place. A sign at the beginning with a map on stating which car parks are full so people know which direction to head in and not to get confused. But apart from those little issues I had a good experience”
Helpful Report
(Long Stay) - Posted 11 months ago
“Used the same packing system twice this year and I rate it five star. Only takes minutes to park and car ready for you on your return after a short walk from the airport.”
Helpful Report
(Premium Meet And Greet) - Posted 11 months ago
“Very helpful staff only one problem,when we arrived back at about 11pm which was a very wet and windy night the pick up point for bus to carpark wasn't very well signed”
Helpful Report
(Long Stay) - Posted 1 year ago
“Always a hassle free parking experience and the courtesy buses are regular.”
Helpful Report
(Long Stay) - Posted 1 year ago
“We usually park in short stay 1, but this time we tried the drop off. Once we found the right barriers to go through (our fault as we went our usual way and should of carried on) it was easy. Drove upto the barriers pressed fo ticket, got your photo took, drove through and parked up,got our cases out then dropped the key off and off we go on our holidays.”
Helpful Report
(Premium Meet And Greet) - Posted 1 year ago
“My first use of this new (ish) system. Easy to find, very friendly and helpful staff.”
Helpful Report
(Premium Meet And Greet) - Posted 1 year ago
“We’ll sign posted easy to use ticket machines and easy to park bus every 10mins or so will use again could possibly be a bit cheaper”
Helpful Report
(Long Stay) - Posted 1 year ago
“Friendly, efficient service. Good value. Pick up bus service readily available. We would definitely book our car in again.”
Helpful Report
(Long Stay) - Posted 1 year ago
“Quick and easy to use”
Helpful Report
(Premium Meet And Greet) - Posted 1 year ago
“Superb support from booking through to parking and picking up my car.”
Helpful Report
(Premium Meet And Greet) - Posted 1 year ago
“Good onsite parking, just a shame the prices are now extortionate compared to other airports eh Edinburgh”
Helpful Report
(Long Stay) - Posted 1 year ago
Newcastle Airport is rated 4.6 based on 26,955 reviews