Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 25,801 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

Info

4.6

Based on 25,801 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

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English

“Very good services.”

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(Premium Meet And Greet) - Posted 1 year ago

“Quick and easy to use”

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(Premium Meet And Greet) - Posted 1 year ago

“Premium meet and greet is an excellent and convenient parking option. Staff are always friendly no matter when you arrive”

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(Premium Meet And Greet) - Posted 1 year ago

“Quick, easy straightforward process from booking, dropping off until pick up. Staff are polite and friendly. The whole experience is positive.”

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(Premium Meet And Greet) - Posted 1 year ago

“The car parks are in the site of the airport. It’s easy access to all Car parks with a free bus service to and from the airport . During school holidays the car parks are very busy . In recent times the cost of car parking has rose considerably however on occasions discount codes are available online which help to reduce the cost .”

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(Long Stay) - Posted 1 year ago

“Staff are lovely and really helpful. Always greeted with a smile. We use this service 2-3 times a year and they are consistent.”

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(Premium Meet And Greet) - Posted 1 year ago

“The airport is convenient. We travelled with hand luggage only. Any staff we interacted with were friendly and polite. Always our first choice airport.”

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(Long Stay) - Posted 1 year ago

“Very spacious well planned out”

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(Long Stay) - Posted 1 year ago

“Apart from the rip off prices especially for parking Newcastle Airport is quite good”

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(Long Stay) - Posted 1 year ago

“Easy to book, and once parked, pick up the bus and get taken to the terminal. On the way out put ticket into the machine, and leave. A little expensive, but so handy when flying out.”

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(Long Stay) - Posted 1 year ago

“fab super efficiant service. always met with a smile. thank you”

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(Premium Meet And Greet) - Posted 1 year ago

“Small but everything one might need is there. Exceptionally clean. So, so better than Manchester’s that we decide not to go via Manchester airport even we have a direct flight as it is one disgrace and disastrous airpot! Well done NC!”

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(Short Stay 2) - Posted 1 year ago

“The Parking we used was very convenient as it it was right next to the terminal and as my Wife has a disability it was ideal. The extra space was also useful. Easy access to the Car park itself.”

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(Premium Fast Track) - Posted 1 year ago

“It was fine once we had sorted out the issue of being charged even though we had already payed online. But the person who was on call sorted it out quickly”

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(Short Stay 2) - Posted 1 year ago

“Well organised throughout”

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(Long Stay) - Posted 1 year ago

“Was a pretty good service , the barrier would not work on leaving tried numerous times and couldn’t hear the instructions from the help button but went into the ports cabin and got sorted straight away”

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(Long Stay) - Posted 1 year ago

“No issues with parking for the week. Very straightforward and easy.”

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(Long Stay) - Posted 1 year ago

“Would’ve given full stars but on arriving back the security barrier wouldn’t lift. It was asking us for £175 when I’d paid £110. The man in the office sorted it when I showed him my order on my phone. It was Friday 4th October - Friday 11 but at your end it had until Saturday 12. Though how one more day would’ve cost £65 I don’t know. First time we’ve had anything like this but at least it was sorted .”

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(Long Stay) - Posted 1 year ago

“Very good Easey to access and park transport to the terminal spot on.”

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(Long Stay) - Posted 1 year ago

“Easy process, no hasstle. Although very busy and it did take a while to fine a space.”

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(Short Stay 1) - Posted 1 year ago

Newcastle Airport is rated 4.6 based on 25,801 reviews