Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 26,507 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

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4.6

Based on 26,507 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

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English

“Lost my ticket on my return I pressed the help button n was helped straight away no problems”

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(Short Stay 2) - Posted 1 year ago

“All on time. No complaints.”

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(Premium Meet And Greet) - Posted 1 year ago

“Always use Premium meet and greet. Parking right next to where you drop your keys off . Always a friendly welcome and goodbye. Very short walk to the terminal.”

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(Premium Meet And Greet) - Posted 1 year ago

“Too expensive.”

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(Short Stay 1) - Posted 1 year ago

“Always happy to help .prompt service”

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(Premium Meet And Greet) - Posted 1 year ago

“I always use short stay one as I’m not well with cancer and being weak so I only have to get a trolley and cross the road this time it was full so used short stay 2 but it wasn’t bad just up the covered shelter and again no problems I won’t book anywhere than direct regardless of some sites being cheaper I stick to what I know best old school I’ve used it this way since 2001 thanks again Newcastle airport car safe secure and no problems”

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(Short Stay 2) - Posted 1 year ago

“Great parking easy access to terminal, plenty of parking spaces”

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(Short Stay 1) - Posted 1 year ago

“We always use the long stay car park when we fly from Newcastle. There is plenty of secure parking available and the shuttle bus runs at regular intervals, although it’s only a 10 minute walk to the terminal”

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(Long Stay) - Posted 1 year ago

“Literally 20mins after the plane door opening we were in the car on the way home. Parking right outside the airport doors, very convenient and so easy to use”

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(Premium Meet And Greet) - Posted 1 year ago

“Airport great. Parking ridiculously expensive.”

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(Long Stay) - Posted 1 year ago

“Easy to use app. Choice of pricing/ location. Some numbering / lettering of rows/ bays would be helpful.”

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(Short Stay 2) - Posted 1 year ago

“So convenient and always a very quick and efficient service. Love how there a person there to help and you’re not having to deal with a machine.”

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(Premium Meet And Greet) - Posted 1 year ago

“Excellent, efficient and friendly service”

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(Premium Meet And Greet) - Posted 1 year ago

“Easy and convenient. Staff always on point and friendly.”

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(Premium Meet And Greet) - Posted 1 year ago

“Great airport with flights to loads of destinations. Friendly staff, good shopping and restaurants.”

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(Premium Meet And Greet) - Posted 1 year ago

“All went to plan no issues just seems like the price increases have become restrictive. We now arrange lifts to and from the airport where possible due to increased prices.”

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(Long Stay) - Posted 1 year ago

“Airport is excellent but the cost of parking is too expensive”

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(Premium Meet And Greet) - Posted 1 year ago

“It’s a great airport parking service only problem is value for money it’s expensive on top of your holiday price .”

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(Long Stay) - Posted 1 year ago

“I use the car park as it is convenient for me, but I think it is to expensive and the shuttle bus service is not frequent enough, more often than not we walk from the car to the terminal.”

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(Long Stay) - Posted 1 year ago

“Nice airport parking for our short trip to Belfast but it is very expensive. The £5 Drop off charge is also exhorbidant and must be a gold mine for the operators. Wish I could earn £5 for every 2 minutes work i undertake.”

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(Short Stay 2) - Posted 1 year ago

Newcastle Airport is rated 4.6 based on 26,507 reviews