Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 26,955 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

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4.6

Based on 26,955 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

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“We used Short stay 1 for a 7 night holiday. I believe improvements could be made in this car park by making the parking spaces bigger, with increasing numbers of much bigger vehicles, the spaces are barely adequate, especially considering the cost of parking. It would also help to have the rows numbered, for ease of finding vehicle in the dark”

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(Short Stay 1) - Posted 1 year ago

“Very convenient Larger spaces Easy acccess”

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(Premium Fast Track) - Posted 1 year ago

“Disgrace taking 2 hours to get cases to belt - utter chaos in hall. Plane expected so what happened to communications and operations. People coming into Newcastle for the first time - so embarrassing. Emirates should sue the airport. Not impressed at all. Will stick to Manchester airport.”

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(Long Stay) - Posted 1 year ago

“The.free bus is very good and the dri er we had was very friendly a d helpfull”

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(Long Stay) - Posted 1 year ago

“Newcastle airport is brilliant. It has fabulous amenities and the aspire lounge was brilliant. I pre-paid for parking but when we exited - the barrier was requesting a £90 payment although we were well within our booked time. The call button wasn’t working so my husband had to go into the building for assistance. This caused cars to pile up behind us beeping which was a nightmare.”

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(Long Stay) - Posted 1 year ago

“Always great to park and fly from Newcastle Airport. Very easy and well sign posted. Great shuttle service too .”

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(Long Stay) - Posted 1 year ago

“Always use Meet and Greet. Itis handy and stress free. Ab seemless start to our trips.”

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(Premium Meet And Greet) - Posted 1 year ago

“The facilities are good but quite expensive”

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(Short Stay 1) - Posted 1 year ago

“I booked my car in for 13 days paid the amount for that time, while on holiday we decided to extend by 4 days so I went onto manage my booking there was no way of changing my return date and to pay extra. So I emailed the email address provided the response was I would pay £12 per day extra so thought ok I can do that. On my return put the ticket in the machine it charged me £115 extra for the 4 days after been told £48 for the 4 days. (Lessons learned ripped off)”

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(Long Stay) - Posted 1 year ago

“Veray good service. Our return flight was delayed and our exit ticket time had expired.Not a problem, the gentleman in the office at the exit barrier was very understanding and remotley opened the barrier.”

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(Short Stay 2) - Posted 1 year ago

“General good operation. Better signing that directs to zones with spaces would improve experience.”

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(Long Stay) - Posted 1 year ago

“Very quick check in and speedy return”

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(Premium Meet And Greet) - Posted 1 year ago

“have always booked short stay and never had a problem , had to amend times on booking again no problem , only issue we always have is exiting barrier and having to ring to be left out as ticket machine always wants to charge us”

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(Short Stay 1) - Posted 1 year ago

“Always use Newcastle Airport Long Stay Car Park - easy and have never experienced any problems.”

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(Long Stay) - Posted 1 year ago

“Access easy, car kept safe plus finding and leaving easy thanks”

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(Long Stay) - Posted 1 year ago

“Brilliant service would always use it close to airport terminals first class.”

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(Premium Meet And Greet) - Posted 1 year ago

“Use the Airport car park for every holiday. Car is safe, ANPR used by airport parking works a treat for pre payment. Would recommend for anyone travelling. Plenty if options for different services.”

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(Long Stay) - Posted 1 year ago

“Efficient service, will use again.”

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(Short Stay 2) - Posted 1 year ago

“Easy to find , park up , hand your keys over , cross the road and you’re there Trouble free”

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(Premium Meet And Greet) - Posted 1 year ago

“As a local, maybe I’m slightly biased, but I think Newcastle Airport is excellent as are all the staff. Easy to get to & excellent facilities. The VIP parking service is better than other UK airports.”

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(Premium Meet And Greet) - Posted 1 year ago

Newcastle Airport is rated 4.6 based on 26,955 reviews