Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 25,801 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

Info

4.6

Based on 25,801 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

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English

“Expensive but does what it says on the tin”

Helpful Report

(Short Stay 2) - Posted 1 year ago

“This is a premium price but you do get a premium experince. No hassle when arriving, from parking, to dropping keys off in less than 5 minutes i was in the terminal. On return same expereince and quickly had car and was sexiting.”

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(Premium Meet And Greet) - Posted 1 year ago

“Used short stay 2 decent value and 2 minute walk from airport.”

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(Short Stay 2) - Posted 1 year ago

“Everything worked out fine”

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(Long Stay) - Posted 1 year ago

“Always a great experience every time we have used your service.”

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(Long Stay) - Posted 1 year ago

“Quick and easy, but very expensive…”

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(Short Stay 1) - Posted 1 year ago

“We always use the long stay car park, there’s plenty of secure parking available, and it’s just a short walk to the terminal or can use the frequent bus service.”

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(Long Stay) - Posted 1 year ago

“Handy to the airport, even long stay is within walking distance. On a wet day buses run frequently to and from the terminal.”

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(Long Stay) - Posted 1 year ago

“We parked a short work from the terminal in the long stay carpark. The car was totally fine when we collected it. Would definitely use the facility again rather than a taxi.”

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(Long Stay) - Posted 1 year ago

“Love parking in fast track car park we have a disabled son and this car park is so near the terminal it is fantastic”

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(Premium Fast Track) - Posted 1 year ago

“Best airport in the UK, staff are really nice and helpful, service is efficient, car parking options are great. My airport of choice every single time.”

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(Premium Meet And Greet) - Posted 1 year ago

“Everything was spot on easy access and bus was only 5min. Wait . We use long stay parking and never have a problem”

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(Long Stay) - Posted 1 year ago

“Well organised with great facilities”

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(Short Stay 1) - Posted 1 year ago

“While the airport has had some investment over the past year renovating the bars and cafes this was well overdue and the prices have increased to cover the works. The parking charges are extortionate compared with other airports and i find myself in a position where i spend as little as possible at Newcastle airport due to the fact i do not think we get value for money.”

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(Short Stay 2) - Posted 1 year ago

“I love the convenience of having my car there when I get off the plane. It's easy to book and so quick to drop the car off and head over to the airport.”

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(Long Stay) - Posted 1 year ago

“Pre Booked in advance to Short Stay 2 Easy access on arrive . Not so on our return where the tickets M/c insisted we pay and extra £250 on top of our pre Booked price to Exit the car park. Once home manage to finally get a refund for the extra cost . But something you can do without after a delayed flight !!!”

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(Short Stay 2) - Posted 1 year ago

“Great Airport. Check In No Issues, Security Quick, Flight Ontime, Parking Close.”

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(Short Stay 2) - Posted 1 year ago

“Although i use airport parking reguarly it is getting cheaper to use taxis now Didnt mind when it was the same price as taxis but its a lot more now So i foubt i will be booking again”

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(Short Stay 1) - Posted 1 year ago

“Parking all ok except I think it's expensive”

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(Long Stay) - Posted 1 year ago

“Polite and friendly receptionist quick and easy to use”

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(Premium Meet And Greet) - Posted 1 year ago

Newcastle Airport is rated 4.6 based on 25,801 reviews