Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 26,955 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

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4.6

Based on 26,955 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

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“Never have any problems”

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(Long Stay) - Posted 1 year ago

“Meet and greet isn’t exactly what it says on the tin. You park in another car park set away from the main one. Roll your cases into an office, hand your keys in either at the desk or via a self serve kiosk and then wheel your cases across the road outside into the main building. Returning, same thing wheel your cases from the main building to the office you’re given your keys after providing your details and told which space your car is in and you wheel your case across the carpark. It felt like we would’ve benefited more from spending the money on a lounge before flying. We did have a 6am outbound flight and 2pm inbound so it might be more worthwhile for later flights.”

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(Premium Meet And Greet) - Posted 1 year ago

“Safe and secure parking plus piece of mind while away”

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(Long Stay) - Posted 1 year ago

“Okokokokok”

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(Short Stay 2) - Posted 1 year ago

“Meet and greet is very efficient”

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(Premium Meet And Greet) - Posted 1 year ago

“It is always faultless , great staff , great service !”

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(Premium Meet And Greet) - Posted 1 year ago

“Car park very close to the airport, secure and convenient.”

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(Long Stay) - Posted 1 year ago

“Great service as always, thanks👍”

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(Long Stay) - Posted 1 year ago

“Short Stay Two is perfectly placed so you can walk to the terminal & not rely on the courtesy bus. We’ve used it for every holiday & so far no problems at all with our car on return. Pre booking means it’s all so speedy on the day & it’s priced competitively.”

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(Short Stay 2) - Posted 1 year ago

“Newcastle Airport is by far the best airport we've used over our many flying years. Just 45 minutes from our Alnwick home it's incredibly conveniently located and so easy to navigate from parking and through the terminal for both outbound and inbound journeys. We've never had a bad experience, quite the opposite in fact, and the ground staff are unfailingly polite and efficient. We actually now choose our destinations in many cases depending which fly from and to Newcastle.”

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(Short Stay 2) - Posted 1 year ago

“Easy to book, use and excellent access.”

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(Premium Meet And Greet) - Posted 1 year ago

“Excellent. So close to the airport Entrance.”

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(Premium Meet And Greet) - Posted 1 year ago

“Always use this service - absoutely delighted with the friendliness and efficiency of the staff.”

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(Premium Meet And Greet) - Posted 1 year ago

“I had a problem at the car park exit barrier but was rectified by the staff in no time at all.great service.”

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(Short Stay 2) - Posted 1 year ago

“Excellent service. Very busy when we arrived but one of the gentleman that was parking the car's(who was also very busy moving cars)stepped in and helped with the self service check in. Regards Ian”

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(Premium Meet And Greet) - Posted 1 year ago

“All very good. Only criticism is the cost, very few good deals to be had nowadays.”

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(Short Stay 2) - Posted 1 year ago

“Excellent service”

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(Premium Meet And Greet) - Posted 1 year ago

“Always spaces available plus the bus service is 1st class KEEP IT UP”

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(Long Stay) - Posted 1 year ago

“The car parking at Newcastle Airport is easy to book and use. The car parks are nicely tarmaxed now. The only negative is the price. Since the car park areas have been upgraded the prices have more than doubled, making the cheaper option , to use a Taxi.”

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(Long Stay) - Posted 1 year ago

“Meet and greet is a easy to use facility”

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(Premium Meet And Greet) - Posted 1 year ago

Newcastle Airport is rated 4.6 based on 26,955 reviews