Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 25,801 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

Info

4.6

Based on 25,801 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

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English

“Getting to expensive the prices seem to be going up”

Helpful Report

(Short Stay 2) - Posted 1 year ago

“Could not exit the car park with the ticket that was issued on entrance. Had to speak to person who was on call, confirmed my details and then remotely lifted the barrier allowing my exit”

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(Short Stay 2) - Posted 1 year ago

“Easy to book car parking. Had a slight problem when leaving the ticket machine was asking for payment, used the call button to tell them and they lifted the barrier with no issues.”

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(Short Stay 1) - Posted 1 year ago

“Got in through the barrier no problem to find a lot of the car parks closed. We ended up in A it felt like miles away lugging suitcases.”

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(Long Stay) - Posted 1 year ago

“Really easy to find, parking in the premium is smooth with great size parking spaces. A hassle free journey”

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(Premium Fast Track) - Posted 1 year ago

“Great experience until we flew back and tried to exit the car park. Although we had bought a pre paid ticket the barrier didn’t lift and the machine told us we owed £290. It was resolved when we pressed the intercom and spoke to someone but at 2.30am it is not a welcome problem to have to sort out.”

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(Short Stay 1) - Posted 1 year ago

“Walk not too far. Drive around a lot to find a space. Used to be regular busses, but didn’t see one.”

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(Long Stay) - Posted 1 year ago

“Great service as normal.I’m A regular user and will have used the meet and greet 5 times this year alone by the end of November. Very close to terminal and they regularly email discount codes for bookings. No problems if you have to change or cancel a booking either online or via telephone, They regularly email discount codes and I’d advise to book as far in advance for best prices.”

Helpful Report

(Premium Meet And Greet) - Posted 1 year ago

“In the past we have had no problems on leaving the airport after prebooking. However, twice this year we have had problems as our prebooking was not recognised which is annoying as we were returning from Vancouver and the second time when returning home after our flight was delayed and when trying leaving the airport at 5.30 am the member of staff took ages in replying when my husband was calling for help. Also the car parking fees are rising it is now alot cheaper to travel by taxi which we will be looking at in the near future.”

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(Short Stay 1) - Posted 1 year ago

“Expensive for car parking”

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(Long Stay) - Posted 1 year ago

“Straightforward”

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(Short Stay 2) - Posted 1 year ago

“Usually great BUT this time our ticket didn’t allow us to leave automatically. Booked directly with Newcastle airport parking so disappointing that we had to sit there while they found the pre paid booking before they raised the barrier to let us out. No sign of a bus anywhere near when we arrived or returned so had to walk the full distance both ways. Again, disappointing.”

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(Long Stay) - Posted 1 year ago

“perfect in everyway”

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(Short Stay 1) - Posted 1 year ago

“Hi Great service only one minor issue . The Signage there were no signs saying car park closed . we headed to the car park with the most spaces parked and walked we passesd the hut were the car park attendant sat he informed us that the car park area that we had used was closed and would not be serviced by a bus . If there are no signs saying closed how are we to know .”

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(Long Stay) - Posted 1 year ago

“Easy to park, great access to terminal. Ticket machine did not register I had pre booked so had to press button for help, gave reference to colleague and it was resolved. Not great but didn’t spoil the experience as so convenient”

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(Short Stay 1) - Posted 1 year ago

“The car parking is easy to use but very expensive”

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(Short Stay 2) - Posted 1 year ago

“Short Stay Car Park 1 great to use and easy to find a space. However when leaving the machine did not recognise my ticket (again) resulting in a delay as other cars obviously had the same problem.”

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(Short Stay 1) - Posted 1 year ago

“Premium Fast Track is an excellent service. A little more expensive but well worth it for convenience.”

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(Premium Meet And Greet) - Posted 1 year ago

“Easy to book the parking online we parked in the Long Stay 2 park both entry and exit was simple and was a short stroll to the terminal building1”

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(Long Stay) - Posted 1 year ago

“Had to cancel our booking due to an unexpected hospital admission, so can't review the parking. But very pleased with the professional way the fee was returned. Excellent service, will hopefully use again in the future. Regards Richard”

Helpful Report

(Premium Fast Track) - Posted 1 year ago

Newcastle Airport is rated 4.6 based on 25,801 reviews