Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 26,713 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

Info

4.6

Based on 26,713 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Parking was easy and a short walk or courtesy bus to terminal. Charges have more than doubled in the last 2 years so expensive now. Check in at Tui was chaotic despite having checked in online. Security was reasonably fast despite the airport being busy. Could do with more places to sit. Shopping and cafes were nice. Areas were clean and tidy”

Helpful Report

(Long Stay) - Posted 2 years ago

“Meet & greet parking good but pricey Check in & security reasonable quick Slight concern due to boarding gate being No 31 Quite a few passengers did not know there was a gate 31 never mind were it was but managed to locate eventually ( improved information about it would have been a help) On return usual long queue for the automated passport scanners which are always very temperamental & few in numbers”

Helpful Report

(Premium Meet And Greet) - Posted 2 years ago

“Easy to book and check out”

Helpful Report

(Long Stay) - Posted 2 years ago

“Parking is convenient and simple to book but so expensive. £96 for a week is robbery”

Helpful Report

(Long Stay) - Posted 2 years ago

“Brilliant service”

Helpful Report

(Premium Meet And Greet) - Posted 2 years ago

“Easy to book and park /walk to airport terminal, Automatic barriers and number plate recognition works well. Only negative is prices are creeping up and eventually there will be a large difference between a taxi journey to airport or chossing parking, leading to more taxi journeys.”

Helpful Report

(Long Stay) - Posted 2 years ago

“Very easy booking process and extremely convenient for accessing the terminal.”

Helpful Report

(Premium Fast Track) - Posted 2 years ago

“Very convenient, large space parking adjacent to the terminal. Easy access and egress.”

Helpful Report

(Premium Fast Track) - Posted 2 years ago

“overall a great service though sometimes the number plate recognition hasn't read my car and it's taken me an extra 10 minutes to get out of the car park. That's never pleasant.”

Helpful Report

(Short Stay 2) - Posted 2 years ago

“Parking bays not identified. In a full car park establishing where your vehicle is very difficult. After approximately one hour of searching eventually found car but on top of that unable to make contact with anyone either by calling or visible attendants Very disappointed”

Helpful Report

(Long Stay) - Posted 2 years ago

“From booking to arival and departure everything was more than satisfactory.”

Helpful Report

(Short Stay 1) - Posted 2 years ago

“Everything is very user friendly. Easy to find, park, check in and security. Free water to fill bottles from outlets serving drinks. Click and collect all waiting for me in duty-free.”

Helpful Report

(Long Stay) - Posted 2 years ago

“Excellent seamless service with a smile. Quite expensive for the duration we used the facility”

Helpful Report

(Premium Meet And Greet) - Posted 2 years ago

“Ver good service , easy to book and really easy instructions on how to access and leave, no problems at all Thank youb”

Helpful Report

(Short Stay 1) - Posted 2 years ago

“Parked in the Short Stay 1 area. Perfect location as we were straight into the terminal building with little fuss.”

Helpful Report

(Short Stay 1) - Posted 2 years ago

“The staff are all friendly and helpful. The entire process is easy and stress free.”

Helpful Report

(Premium Meet And Greet) - Posted 2 years ago

“Not cheapest parking option but very convemient: close to terminal, larger than average parking bays, simple to pay in advance, well sign-posted, ticket machines/bariers worked smoothly.”

Helpful Report

(Premium Fast Track) - Posted 2 years ago

“Once again a very pleasant experience using Newcastle.”

Helpful Report

(Short Stay 1) - Posted 2 years ago

“Excellent service, no stress and no hassle would definitely use again.”

Helpful Report

(Premium Meet And Greet) - Posted 2 years ago

“As always, we had a good couple of hours at the airport. Very happy with the new refurbished restaurants etc.”

Newcastle Airport 5 star review on 10th June 2024

Helpful Report

(Long Stay) - Posted 2 years ago

Newcastle Airport is rated 4.6 based on 26,713 reviews