Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 26,970 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

Info

4.6

Based on 26,970 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

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“Great customer service and so easy to use. Would definitely use again.”

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(Premium Meet And Greet) - Posted 2 years ago

“Very easy to set up online in advance, for parking for our holiday. Some great tips on your website for how to use the service once we arrived. Easy to use on arrival and departure. We now use the parking service for all of our flights from Newcastle airport.”

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(Long Stay) - Posted 2 years ago

“Very efficient process with friendly staff.”

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(Premium Meet And Greet) - Posted 2 years ago

“Easy to book , used short stay 1 no trouble finding a space and right outside terminal. Have used this service numerous times and never a problem.”

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(Short Stay 1) - Posted 2 years ago

“Easy to book for the required dates. A liitle bit overpriced and would have appreciated some sort of discount as a public service employee. Plenty of spaces to choose from but clearer signage and lighting would have been useful when picking up the car in the middle of the night.”

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(Long Stay) - Posted 2 years ago

“Queue small . Guys on the ball . Car in convenient place on return”

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(Premium Meet And Greet) - Posted 2 years ago

“Easy parking and pick up No hassle at all”

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(Long Stay) - Posted 2 years ago

“Made parking extremely easy at the airport”

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(Premium Meet And Greet) - Posted 2 years ago

“A convenient local airport with good facilities”

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(Long Stay) - Posted 2 years ago

“Very pleased with service .on going out I was requested to pay £270 Dut a quick call to staff it was sorted out”

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(Short Stay 1) - Posted 2 years ago

“Excellent service 👍”

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(Premium Meet And Greet) - Posted 2 years ago

“Very efficient”

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(Premium Meet And Greet) - Posted 2 years ago

“So easy to use pull in to meet and great shown where to park short walk drop keys off short walk to terminal. On return easy to pick up keys and short walk to car. Staff very professional would recommend. No issues going through terminal on in & outbound flights.”

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(Premium Meet And Greet) - Posted 2 years ago

“Very efficient service”

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(Premium Meet And Greet) - Posted 2 years ago

“No hassle parking. Perfect way to start our trip”

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(Long Stay) - Posted 2 years ago

“Great, although I want to try meet and greet next time as I've been told it is brilliant.”

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(Long Stay) - Posted 2 years ago

“No problems getting the cars parked.”

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(Short Stay 1) - Posted 2 years ago

“Great Service”

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(Premium Meet And Greet) - Posted 2 years ago

“Drop off and collection went smoothly. It is however comforting to know that there are staff on site “human beings” …whatever next😂…to help if you have a problem. Keep up the good work.”

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(Short Stay 2) - Posted 2 years ago

“Absolutely no issues with using the long term car park. Didn't use the complementary bus as I needed the exercise after sitting so long”

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(Long Stay) - Posted 2 years ago

Newcastle Airport is rated 4.6 based on 26,970 reviews