Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 26,511 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

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4.6

Based on 26,511 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

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English

“When you arrive at first roundabout it should be more clear direction to Short Stay 1 .....”

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(Short Stay 1) - Posted 2 years ago

“Very convenient and close to terminal building”

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(Short Stay 1) - Posted 2 years ago

“Staff always very helpful and efficient. Excellent service”

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(Long Stay) - Posted 2 years ago

“Good location and friendly staff at meet and greet”

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(Premium Meet And Greet) - Posted 2 years ago

“Easy to find park and leave”

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(Long Stay) - Posted 2 years ago

“Excellent service, friendly staff. The ease of meet and greet is superb”

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(Premium Meet And Greet) - Posted 2 years ago

“The Meet & Greet service takes all the hassle out of leaving and collecting your car.”

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(Premium Meet And Greet) - Posted 2 years ago

“Plenty of spaces, closer to airport so a shorter walk. We managed to get a luggage trolley that had been left which made it easier to move cases. Good price.”

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(Short Stay 2) - Posted 2 years ago

“Stayed in short stay 2, plenty of a Spaces available close to where you need to walk to airport. Worth paying the extra to be closer.”

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(Short Stay 2) - Posted 2 years ago

“Nice & clean”

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(Long Stay) - Posted 2 years ago

“Very easy to use. We have had no problems using this parking facility. Just a short walk from the terminal (7 mins). Bus available if required. Number plate recognition works really well.”

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(Long Stay) - Posted 2 years ago

“Great start to the holiday, fast easy efficient and close to the terminal”

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(Premium Meet And Greet) - Posted 2 years ago

“easy to park and in the short stay just minutes into the terminal”

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(Short Stay 1) - Posted 2 years ago

“Quick and freindly srevice use them eveytime i go on holiday now”

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(Premium Meet And Greet) - Posted 2 years ago

“The car parks are fine but extremely and ridiculously expensive. The price needs to be reduced. Newcastle is one of the most expensive airports. Unjustifiable.”

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(Short Stay 1) - Posted 2 years ago

“I am, as always more than happy with all of the airport’s facilities and helpful friendly staff the only problem that I have is the cost of parking even in the long stay car parks which can take you 15 minutes or more to reach the terminal building have on numerous occasions cost me more than the flight I was catching. £80/£90 odd pounds to park your car for a week is extortionate. Other than that great! Thank you.”

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(Long Stay) - Posted 2 years ago

“Easy to book online for a great price. We use the short stay car park just outside the terminal, this is great when arriving back late as it's straight back on the road home.”

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(Short Stay 1) - Posted 2 years ago

“The meet & greet is by far the best (if a bit expensive) service at Newcastle airport”

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(Premium Meet And Greet) - Posted 2 years ago

“Intercoms not working, you had to phone a number. Many elderly would be unable to do this.Also bus shelters had not been cleaned for some time, dirty and mucky .”

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(Long Stay) - Posted 2 years ago

“A good service , which is so much better than the service I received at Manchester airport”

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(Premium Meet And Greet) - Posted 2 years ago

Newcastle Airport is rated 4.6 based on 26,511 reviews