Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 26,969 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

Info

4.6

Based on 26,969 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

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“The meet and greet was so worth it. Easy drop off and collection”

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(Premium Meet And Greet) - Posted 2 years ago

“Easy to use. Bus service great. No issues with entry and exit using the prepaid service.”

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(Long Stay) - Posted 2 years ago

“Excellent facilities will use all the time now”

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(Premium Fast Track) - Posted 2 years ago

“Always use short stay 1 not cheap but very handy”

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(Short Stay 1) - Posted 2 years ago

“Need to allow better access for Priority Pass holders to Lounge when it is half empty”

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(Premium Meet And Greet) - Posted 2 years ago

“Great parking in long stay 1, so close to terminal”

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(Short Stay 1) - Posted 2 years ago

“I have used this service for a number of years now without any issues at all. Highly recommended.”

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(Premium Meet And Greet) - Posted 2 years ago

“Parking easy to access well signposted”

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(Short Stay 2) - Posted 2 years ago

“Parking was easy and seamless. Exactly what we wanted”

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(Short Stay 1) - Posted 2 years ago

“Very easy to book, easy to find when driving there and plenty of parking and not that far from the terminal and when our ticket wouldn't work on way out the man was very friendly and funny. Will definitely be using parking again there”

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(Long Stay) - Posted 2 years ago

“Ease of parking and excellent bus service from the terminal to car park The bus driver was very friendly and caring”

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(Long Stay) - Posted 2 years ago

“I'm very happy to use the Newcastle airports official carpark mainly due to its convenience. I only have one gripe and I do think over the years the cost has become a little to steep even with the discount codes, if you can get them to work. As a business you know you have a captive audience and you know this is a big cost to your traveller. I believe you are exploiting this! Please bring your prices down, you will still get the custom, but custom from people who think they are getting a good deal from a company that cares and not form one perceived to be taking their eyes out.”

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(Long Stay) - Posted 2 years ago

“No problem arriving and car park had several spaces. Unfortunately when we were leaving the car park the ticket asked us to pay £525 at the barrier! It took a long time for the help button to be answered and we couldn’t find any other way of contacting anyone. Eventually the person who answered managed to find our reservation but he said that our registration was not on the system. Made for a more stressful experience than we had expected.”

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(Premium Fast Track) - Posted 2 years ago

“excellent a quick”

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(Premium Meet And Greet) - Posted 2 years ago

“One of the best,number plate recognition and ticketless would be even better..”

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(Short Stay 1) - Posted 2 years ago

“Needed help to jump my battery the staff where very helpful a credit to Newcastle airport parking”

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(Long Stay) - Posted 2 years ago

“The Meet and Greet service is excellent however it is quite pricey!”

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(Premium Meet And Greet) - Posted 2 years ago

“Great check in experience, security queues go through quickly, plenty of food and drink outlets.”

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(Short Stay 2) - Posted 2 years ago

“Excellent service, very easy to book and simple instructions to find the parking. Only issue I’d paid before arrival and on exit barrier requested payment, however great customer service on the help line on the barrier rectified the issue quickly. Highly recommend.”

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(Short Stay 1) - Posted 2 years ago

“Great customer service and so easy to use. Would definitely use again.”

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(Premium Meet And Greet) - Posted 2 years ago

Newcastle Airport is rated 4.6 based on 26,969 reviews