Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 25,806 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

Info

4.6

Based on 25,806 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

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English

“Perfectly professional as usual”

Helpful Report

(Premium Meet And Greet) - Posted 1 year ago

“Good access, close to the terminal”

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(Short Stay 1) - Posted 1 year ago

“Tha service provided by Newcastle Airport Meet and greet was second to none very straight forward book pay turn up on the day park in lane check in leave key upon return hand you ticket in directed towards your car and away. Fantastic service”

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(Premium Meet And Greet) - Posted 1 year ago

“I regularly travel for work and the”

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(Premium Meet And Greet) - Posted 1 year ago

“I have used meet and greet 8 times over the last 20 months and I love everything about the process. The staff are friendly even though it is normally about 4.30 in the morning. My only issue is that I believe there should be a loyalty card for frequent users. There is a 10% discount for anyone if they have a code which anyone can. It’s not cheap but starting to work out expensive for request users.”

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(Premium Meet And Greet) - Posted 1 year ago

“Excellent service. Highly recommended.”

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(Premium Meet And Greet) - Posted 1 year ago

“Very polite staff and good service.”

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(Premium Meet And Greet) - Posted 1 year ago

“Very expensive”

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(Short Stay 2) - Posted 1 year ago

“Straight into the correct parking area. Got a space but found no signs which way to walk to the correct walkway.”

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(Short Stay 2) - Posted 1 year ago

“The car park was easy to find, enter and park. The terminal building was close by and reached via a covered walkway.”

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(Premium Fast Track) - Posted 1 year ago

“I have used the meet and greet service numerous times and have always found it to be a first class service.”

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(Premium Meet And Greet) - Posted 1 year ago

“Excellent close by bit expensive to other airport car parks used recently”

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(Short Stay 2) - Posted 1 year ago

“We always need special assist as my partner is disabled and the staff are fantastic they couldn’t be more helpful it’s a real pleasure to use the airport a specially meet & greet”

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(Premium Meet And Greet) - Posted 1 year ago

“Parking was easy and a short walk or courtesy bus to terminal. Charges have more than doubled in the last 2 years so expensive now. Check in at Tui was chaotic despite having checked in online. Security was reasonably fast despite the airport being busy. Could do with more places to sit. Shopping and cafes were nice. Areas were clean and tidy”

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(Long Stay) - Posted 1 year ago

“Meet & greet parking good but pricey Check in & security reasonable quick Slight concern due to boarding gate being No 31 Quite a few passengers did not know there was a gate 31 never mind were it was but managed to locate eventually ( improved information about it would have been a help) On return usual long queue for the automated passport scanners which are always very temperamental & few in numbers”

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(Premium Meet And Greet) - Posted 1 year ago

“Easy to book and check out”

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(Long Stay) - Posted 1 year ago

“Parking is convenient and simple to book but so expensive. £96 for a week is robbery”

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(Long Stay) - Posted 1 year ago

“Brilliant service”

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(Premium Meet And Greet) - Posted 1 year ago

“Easy to book and park /walk to airport terminal, Automatic barriers and number plate recognition works well. Only negative is prices are creeping up and eventually there will be a large difference between a taxi journey to airport or chossing parking, leading to more taxi journeys.”

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(Long Stay) - Posted 1 year ago

“Very easy booking process and extremely convenient for accessing the terminal.”

Helpful Report

(Premium Fast Track) - Posted 1 year ago

Newcastle Airport is rated 4.6 based on 25,806 reviews