Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 26,960 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

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4.6

Based on 26,960 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We have been using your Premium Fast Track parking several times a year for many years now, although it is a bit expensive (and goes up every year) it is a excellent place to park safely at Newcastle Airport. A frequent user discount may be a good incentive to use it.”

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(Premium Fast Track) - Posted 1 year ago

“Excellent no fuss service”

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(Long Stay) - Posted 1 year ago

“Security and passport check was very busy, massive queues and once through it was very stressful, massive queues everywhere for food, very little seating, seem to be an area not big enough for all the passengers waiting to board their planes, in comparison to other international airports this area needs to be bigger, it was claustrophobic.”

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(Long Stay) - Posted 1 year ago

“Premium park and fly is so easy to use , great service! On the other hand £5 to actually just drop my family off which took 2 minutes is obscene!”

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(Premium Meet And Greet) - Posted 1 year ago

“very efficient and helpful staff very easy experience”

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(Premium Meet And Greet) - Posted 1 year ago

“Best car parking experience ever at Newcastle Airport, worth every penny. Well done you have spot on.”

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(Premium Meet And Greet) - Posted 1 year ago

“Great parking with the premium meet and greet, my only criticism is lack of trolley bays to put the trolley back into, when you come home and the weather isn't always the best it's a right pain having to trek back up to the office area to offload the trolley, it's not ideal”

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(Premium Meet And Greet) - Posted 1 year ago

“Everything as it should be.”

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(Premium Meet And Greet) - Posted 1 year ago

“good all round service.”

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(Premium Meet And Greet) - Posted 1 year ago

“This was my 2nd time doing this it was so easy and straight forward.”

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(Long Stay) - Posted 1 year ago

“Fast, efficient and friendly service”

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(Premium Meet And Greet) - Posted 1 year ago

“It was very easy to check in the car, we were assisted at the self check in and it could not have been easier. We then did the short walk to the terminal On return the car was ready for us and we collected the keys told whereabouts the car was parked and after loading the cases into the car boot we were driving back to home in minutes.”

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(Premium Meet And Greet) - Posted 1 year ago

“No hassle parking drive in hand keys in office then walk to terminal when you come back go to office collect keys and drive away simple but effective strongly recommend”

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(Premium Meet And Greet) - Posted 1 year ago

“Absolutely exemplary, the process of booking,bringing our car,dropping it off, plus I managed to leave a caravan tool in my hand baggage, security allowed me to take it back, my car had already been parked. As promised on out return it was in the bottle storage area beside my gearstick. Pick up at 3.30am magically fast getting us home as soon as possible thank you 😊”

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(Premium Meet And Greet) - Posted 1 year ago

“Good shuttle bus service and staff helpful and pleasant”

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(Long Stay) - Posted 1 year ago

“Very easy and great experience.”

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(Short Stay 2) - Posted 1 year ago

“The physical direction signs to Premier Fast Track parking are unclear. I found myself in long stay and needed the operators help. At the end of the stay the exit machine failed to recognise my ticket and again I needed assistance But, the car park is conveniently located with wider than normal parking bays.”

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(Premium Fast Track) - Posted 1 year ago

“Great airport”

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(Premium Meet And Greet) - Posted 1 year ago

“Hassle free, left car right outside the Airport and it was waiting for is in car park just next to Airport when we got back. Easy check in check out and plenty of people available if you need any assistance”

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(Premium Meet And Greet) - Posted 1 year ago

“Very fast and efficient way to travel dropped car in perfect spot for terminal when leaving barrier read my reg plate and opened best way to travel hassle free”

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(Short Stay 1) - Posted 1 year ago

Newcastle Airport is rated 4.6 based on 26,960 reviews