Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 25,806 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

Info

4.6

Based on 25,806 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

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English

“Very convenient, large space parking adjacent to the terminal. Easy access and egress.”

Helpful Report

(Premium Fast Track) - Posted 1 year ago

“overall a great service though sometimes the number plate recognition hasn't read my car and it's taken me an extra 10 minutes to get out of the car park. That's never pleasant.”

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(Short Stay 2) - Posted 1 year ago

“Parking bays not identified. In a full car park establishing where your vehicle is very difficult. After approximately one hour of searching eventually found car but on top of that unable to make contact with anyone either by calling or visible attendants Very disappointed”

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(Long Stay) - Posted 1 year ago

“From booking to arival and departure everything was more than satisfactory.”

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(Short Stay 1) - Posted 1 year ago

“Everything is very user friendly. Easy to find, park, check in and security. Free water to fill bottles from outlets serving drinks. Click and collect all waiting for me in duty-free.”

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(Long Stay) - Posted 1 year ago

“Excellent seamless service with a smile. Quite expensive for the duration we used the facility”

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(Premium Meet And Greet) - Posted 1 year ago

“Ver good service , easy to book and really easy instructions on how to access and leave, no problems at all Thank youb”

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(Short Stay 1) - Posted 1 year ago

“Parked in the Short Stay 1 area. Perfect location as we were straight into the terminal building with little fuss.”

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(Short Stay 1) - Posted 1 year ago

“The staff are all friendly and helpful. The entire process is easy and stress free.”

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(Premium Meet And Greet) - Posted 1 year ago

“Not cheapest parking option but very convemient: close to terminal, larger than average parking bays, simple to pay in advance, well sign-posted, ticket machines/bariers worked smoothly.”

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(Premium Fast Track) - Posted 1 year ago

“Once again a very pleasant experience using Newcastle.”

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(Short Stay 1) - Posted 1 year ago

“Excellent service, no stress and no hassle would definitely use again.”

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(Premium Meet And Greet) - Posted 1 year ago

“As always, we had a good couple of hours at the airport. Very happy with the new refurbished restaurants etc.”

Newcastle Airport 5 star review on 10th June 2024

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(Long Stay) - Posted 1 year ago

“Excellent parking service”

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(Premium Meet And Greet) - Posted 1 year ago

“I have used the car park on numerous occasions it has been perfect every time plenty of spaces and so easy t0 get to,”

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(Long Stay) - Posted 1 year ago

“There is nowhere easier, more convenient, better to park than the Premium Meet and Greet car park at Newcastle Airport. It's totally stress and worry free so is the perfect start and end to your holiday. The cost is very favourable too. We never park anywhere else now.”

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(Premium Meet And Greet) - Posted 1 year ago

“Busy car park but found spaces. Good service overall.”

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(Long Stay) - Posted 1 year ago

“Excellent service at Meet and Greet parking.”

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(Premium Meet And Greet) - Posted 1 year ago

“We stayed for 7 days easy parking with no problems at all”

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(Short Stay 2) - Posted 1 year ago

“Very efficent staff,clean and tidy. Excellent”

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(Premium Meet And Greet) - Posted 1 year ago

Newcastle Airport is rated 4.6 based on 25,806 reviews