Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 26,511 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

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4.6

Based on 26,511 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

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English

“Convenient however parking bays rather small for getting luggage in and out”

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(Short Stay 2) - Posted 1 year ago

“On return picked up car key and given nominated parking bay on going to packing bay in question found this was not my car. However reliased that the car key I recieved was not for my car?”

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(Premium Meet And Greet) - Posted 1 year ago

“Fast, efficient and no problems but very expensive to the point of exploitation.”

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(Short Stay 1) - Posted 1 year ago

“Very helpful after a ticket problem when we arrived home this week.”

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(Short Stay 1) - Posted 1 year ago

“Excellent service, safe and secure parking”

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(Short Stay 2) - Posted 1 year ago

“..........................”

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(Short Stay 2) - Posted 1 year ago

“Easy to use and worth the money”

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(Long Stay) - Posted 1 year ago

“A clean modern airport, not too busy. A particular bonus was being able to book ahead to use the short stay car park for long stay parking. This meant only a short walk to and from the terminal. One minor glitch on our return was that our car number plate had been incorrectly read by the barrier camera when we originally entered, so the barrier did not raise automatically as we tried to exit. There was a short delay before our call was answered - it was late on a Sunday evening - but the problem was soon resolved and we were on our way.”

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(Short Stay 1) - Posted 1 year ago

“We found the service and staff brilliant very friendly everything was sorted for our drop of and they are fully aware of our flight times even if there is a deal in and out very quickly on on our way We would not consider using any other service as we know we can trust the staff to look after our vehicle”

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(Premium Meet And Greet) - Posted 1 year ago

“So easy to use, very friendly staff, will definitely be using your service again”

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(Premium Meet And Greet) - Posted 1 year ago

“Great location next to the airport, transfer buses ran at regular intervals”

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(Long Stay) - Posted 1 year ago

“Booked online, received ticket on entry and parked up. On return, drove up to barrier which automatically opened and we left. So easy, tension free.”

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(Short Stay 1) - Posted 1 year ago

“Parking was in walking distance of entrance . Took us 2 minutes. Entry and exit was simple without any problems. Have used this car parking before and will use again in future.”

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(Short Stay 1) - Posted 1 year ago

“Think the parking charge is very expensive compared to Edinburgh & Teeside. Would leave my car more often if it was cheaper. Sometimes it’s cheaper to get taxi in & out.”

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(Long Stay) - Posted 1 year ago

“Very good”

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(Short Stay 2) - Posted 1 year ago

“Process for booking is simple and efficient. Instructions and information are provided after booking and gives clear and concise details about arrival and departure. Overall an easy and well managed process.”

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(Short Stay 1) - Posted 1 year ago

“Easy efficient service, many thanks.”

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(Premium Meet And Greet) - Posted 1 year ago

“Always provide an excellent service friendly staff and the site is very secure.”

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(Premium Meet And Greet) - Posted 1 year ago

“Prices are crazy to park cheaper to get a taxi”

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(Premium Meet And Greet) - Posted 1 year ago

“The carpark is to far away lfrom the main airport”

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(Long Stay) - Posted 1 year ago

Newcastle Airport is rated 4.6 based on 26,511 reviews