Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 26,027 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

Info

4.6

Based on 26,027 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Easy to use”

Helpful Report

(Premium Meet And Greet) - Posted 1 year ago

“No problem parking and with bus link, my issue is the astronomical parking charges incurred. I think this needs addressing.”

Helpful Report

(Long Stay) - Posted 1 year ago

“Good value parking, on the doorstep, no need for a 15 bus ride from car to departures”

Helpful Report

(Short Stay 2) - Posted 1 year ago

“Great communication. Helpful staff when we returned to a car with a flat battery!”

Helpful Report

(Short Stay 1) - Posted 1 year ago

“Excellent Service & Friendly Staff”

Helpful Report

(Premium Meet And Greet) - Posted 1 year ago

“Excellent from point of drop off. No time delays or waiting to be dealt with. Car there at specified time of return in first class condition in the parking space we were given. Excellent. Your representative Ted Ure was looked after us superbly.”

Helpful Report

(Premium Meet And Greet) - Posted 1 year ago

“Excellent from start to finish. Lovely staff especially the new man that had started that day, so helpfull.”

Helpful Report

(Premium Meet And Greet) - Posted 1 year ago

“Great place to park but had a problem trying to get out it wanted us to pay another £255 spoilt the end of a great holiday lucky we pressed for help it was resolved but it shouldn't have happened”

Helpful Report

(Short Stay 1) - Posted 1 year ago

“An absolutely excellent service. Makes the journey all the more easier . Great , quick , efficient process and the staff are lovely .”

Helpful Report

(Premium Meet And Greet) - Posted 1 year ago

“Parking is hood but ridiculously expensive”

Helpful Report

(Long Stay) - Posted 1 year ago

“Very efficient from booking through to drop off and collection.”

Helpful Report

(Premium Meet And Greet) - Posted 1 year ago

“Great parking facilities , speedy check in , helpful staff , good facilities”

Helpful Report

(Premium Meet And Greet) - Posted 1 year ago

“All ok except when we left our prepaid parking place and the exit barrier wanted to charge us £350+. Sorted before we left but initially they couldn’t find our booking.”

Helpful Report

(Short Stay 1) - Posted 1 year ago

“Meet and greet is a brilliant option parking at Newcastle. Park car, walk to reception, hand key over and cross road to airport in about 5 mins. It was quiet when we arrived.”

Helpful Report

(Premium Meet And Greet) - Posted 1 year ago

“Friendly staff and very helpful, was a pleasure to be.using this service”

Helpful Report

(Premium Meet And Greet) - Posted 1 year ago

“Excellent service and very easy to use. Close ton the airport terminal. Worth the cost”

Helpful Report

(Premium Meet And Greet) - Posted 1 year ago

“Worst airport I've use. Delayed over 6 hours. Made to climb stairs to the gates 3 times with 2 kids and a pram with no lifts available. Very small airport. Will never use this airport again. No issues with parking. Probably best part of the airport.”

Helpful Report

(Premium Meet And Greet) - Posted 1 year ago

“All good at meet and greet. So easy and slick transition from carpark too terminal. Orth it evey time.”

Helpful Report

(Premium Meet And Greet) - Posted 1 year ago

“It was the first time that I used the car park and it was very easy and so useful as it was close to the terminal. It was heavy rain on our departure and arrival back to Newcastle.. I will certainly use it again in the future.”

Helpful Report

(Premium Fast Track) - Posted 1 year ago

“Excellent from start to finish. Easy to use and safe”

Helpful Report

(Long Stay) - Posted 1 year ago

Newcastle Airport is rated 4.6 based on 26,027 reviews