Next Reviews

Name: Next
Rating: 3.55

3.6 Rating 1,272 Reviews

64 %

of reviewers recommend Next

Company Reviews

Questions

Metrics

3.6

Based on 1,272 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 33%
Accurate And Undamaged Orders	Greater than 68%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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info@next.co.uk

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Well priced, good quality item which was delivered on time.”

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Posted 6 years ago

“Really happy. Great prices and staff were great help.”

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Posted 6 years ago

“The products came on the ride time.. And the didnt did any mistake on my order like usc”

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Posted 6 years ago

“good service”

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Posted 6 years ago

“Good value, good range!”

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Posted 6 years ago

“Love their sales, good quality clothin n houseware. Friendly staff both on line and in the shop”

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Posted 6 years ago

“A beautiful display of home furnishings to choose from.”

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Posted 6 years ago

“They made me happy because of the selections and styles despite being in that older age bracket I still found lots of choices where I cannot find in other high street shops!”

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Posted 6 years ago

“Quick & easy to order. Good quality”

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Posted 6 years ago

“Next are prompt - always next day - delivery, free refurns in store, or delivered to store the next day for FREE.”

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Posted 6 years ago

“Fast delivery,good quality”

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Posted 6 years ago

“Great service good prices fast delivery”

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Posted 6 years ago

“They are quite good at customer service but the sizes are not always good. They have a petite brand which is great for me, but not all of the shops have it and not a lot of variety”