Next Reviews

Name: Next
Rating: 3.55

3.6 Rating 1,272 Reviews

64 %

of reviewers recommend Next

Company Reviews

Questions

Metrics

3.6

Based on 1,272 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 33%
Accurate And Undamaged Orders	Greater than 68%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

info@next.co.uk

Write Your review

Tell us how Next made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good product, excellent delivery service”

Helpful Report

Posted 6 years ago

“Execellent quality, great range of products but always seem to be short on size availabilty.”

Helpful Report

Posted 6 years ago

“Bit more quality than the general high street shops”

Helpful Report

Posted 6 years ago

“Good quality children's clothing.”

Helpful Report

Posted 6 years ago

“Basically asked me if I needed help backed off when I said I didn't let me relax to shop and was pleasant at the checkout”

Helpful Report

Posted 6 years ago

“I love their next day delivery and find a huge choice of excellent quality clothing on their website.”

Helpful Report

Posted 6 years ago

“Very happy with 14yr old son's jeans”

Helpful Report

Posted 6 years ago

“Very fast delivery and good value. Smart casual clothes are great and 360 jeans are wonderful. Just need to work on sizing....sometimes hit and miss!”

Helpful Report

Posted 6 years ago

“They have amazing offers, however the reason I haven't put excellent is to the fact that they never have some sizes that are in demand.”

Helpful Report

Posted 6 years ago

“They sell good shoes.”

Helpful Report

Posted 6 years ago

“Bought curtains and bedding on line very pleased w it's the product excellent quality and delivery was good”

Helpful Report

Posted 6 years ago

“Swift delivery to store”

Helpful Report

Posted 6 years ago

“Good quality suit,fitting service,helpful”

Helpful Report

Posted 6 years ago

“Good choice and quality”

Helpful Report

Posted 6 years ago

“Ansawed that question in the question.”

Helpful Report

Posted 6 years ago

“Very prompt delivery however I would have purchsases more of stock availability had not been such an issue”

Helpful Report

Posted 6 years ago

“The store layout was clear, easy to find what I was looking for. The staff were friendly and helpful. Great customer service.”

Helpful Report

Posted 6 years ago

“I was able to order two shirts for free 'next day' collection into store. The staff were helpful and refunded the shirt size that was too big on the spot after letting me try them on in the changing room. Great service!”

Helpful Report

Posted 6 years ago

“Very friendly and helpful staff”

Helpful Report

Posted 6 years ago

“Cheap and quick”

Helpful Report

Posted 6 years ago

Next is rated 3.6 based on 1,272 reviews