Next Reviews

Name: Next
Rating: 3.50

3.5 Rating 1,310 Reviews

63 %

of reviewers recommend Next

Company Reviews

Questions

Metrics

3.5

Based on 1,310 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 32%
Accurate And Undamaged Orders	Greater than 71%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.6 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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info@next.co.uk

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good value and a great website. Quick delivery and great quality”

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Posted 7 years ago

“EASY TO FIND WHAT YOU ARE LOOKING FOR BEST QUALITY VALUE OF MONEY FAST DELIVERY RETURN POLICY”

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Posted 7 years ago

“Good service lovely clothes. Also a wide range of styles to choose from.”

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Posted 7 years ago

“saved me money”

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Posted 7 years ago

“Amazing products with good quality , speedy delivery and frequently updated delivery status.”

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Posted 7 years ago

“Great service, good quality at a very reasonable price.”

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Posted 7 years ago

“Really good clothes at great prices.”

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Posted 7 years ago

“Super service very quick and really easy to return goods if you change your mind”

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Posted 7 years ago

“I'm happy so far I have no problems with them. They look tough”

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Posted 7 years ago

“excellent web page, fantastic service and delivery with always a professional service and exceptional quality”

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Posted 7 years ago

“Very useful in the Channel Islands to have an online shop selling quality stuff.”

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Posted 7 years ago

“Parcel always arrives quickly and products are always excellent quality”

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Posted 7 years ago

“Ordered click and collect and arrived very quickly at my chosen location great quality”

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Posted 7 years ago

“Quick delivery, nice produkt”

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Posted 7 years ago

“Cannot fault. Easy to order, quick delivery to store and nice staff.”

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Posted 7 years ago

“Quick delivery and lovely products.”

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Posted 7 years ago

“Quick delivery to store”

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Posted 7 years ago

“So easy to order and fast delivery”

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Posted 7 years ago

“Order placed before 10pm and it arrived the next day! Great customer service”

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Posted 7 years ago

“Great customer service. Fast and reliable click and collect service. Love Next!!!”

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Posted 7 years ago

Next is rated 3.5 based on 1,310 reviews