Next Reviews

Name: Next
Rating: 3.47

3.5 Rating 1,341 Reviews

62 %

of reviewers recommend Next

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3.5

Based on 1,341 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email, Telephone

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info@next.co.uk

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love the quality and many styles/designs from next . The delivery is always prompt and if there is ever a problem it is always dealt with in a quick courteous manner . I especially love the sales , you can grab a bargain knowing that you or your children will have quality clothes that will last a good while.”

Helpful Report

Posted 7 years ago

“I find shopping online with next so easy and returning any items even easier. My new go to shop!”

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Posted 7 years ago

“Super fast delivery and good returns service”

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Posted 7 years ago

“I love using next , the delivery is efficient and great courier collection service. .The clothes are good quality”

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Posted 7 years ago

“I was so impressed by a young lady named Bahja who works in your store in Westfield White City. Bahja was a delight very helpful and full of life and full of knowledge about your products. It was a pleasure dealing with Bahja”

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Posted 7 years ago

“I have visited your store in Westfields London many times and have not been very impressed by your shop floor staff. On Monday 28.1.2019 I went to your store and the shop floor assistant named Bahja was most helpful,polite and went into great depth on the product I was buying. I have given Bahja a 5 star review”

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Posted 7 years ago

“A great site selling Next & other big name fashion, accessories & homewares Very quick & easy to navigatie there are great pictures and product descriptions”

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Posted 7 years ago

“Great products, fast delivery and easy returns. Love it!”

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Posted 7 years ago

“Buying online to collect at my nearest store trying it on and finding it was not right and returning it to the shop was all straightforward and hassle free.”

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Posted 7 years ago

“I do not usually shop at Next in Stratford Upon Avon's Maybird Centre but on this occasion I was served by a lovely lady called Nicola who was so helpful and made my shopping so easy that I shall certainly be shopping there again”

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Posted 7 years ago

“WOW ..... AMAZING service at the Cheltenham High Street store. Last minute panic to find Xmas Sprout PJ's for my daughter (26yrs) with memories of my unsuccessful hunt for BRATZ dolls in 2001 and the resulting devastation on Xmas morning!!! Your staff went way beyond what you'd expect to ensure I 'bagged' a pair they had, patiently leading me through the online process with such good humour, and a level of care that you just don't expect from a High St chain. Brilliant!”

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Posted 7 years ago

“Barnsley next is one of the best stocked, lovely efficient staff!!!”

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Posted 7 years ago

“Went to your shop tonight in John Lewis centre in Glasgow and was served by a young man named Chris, without his help I would not have found what I was looking for. His lovely service guided me to the exact clothing I wanted and helped me so much, would just like to say a big thank you to Chris for his kindness, his service was much appreciated.”

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Posted 7 years ago

“The staff very helpful, and extremely pleasant.”

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Posted 7 years ago

“They offer a brilliant next day delivery service and their staff are always happy and helpful in the Harrogate Store.”

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Posted 7 years ago

“Exceptional customer service by phone, courteous and friendly with great advice given and followed. Online payment service is also very good and easy to use with very friendly and helpful operators. Thank you very much.”

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Posted 7 years ago

“I love next especially their VIP Next sale. Great products and variety.”

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Posted 7 years ago

“Hight quality and fast delivery”

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Posted 7 years ago

“Fantastic quality and service”

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Posted 7 years ago

“Thank you for the fast delivery of miss Brn Epp Cromb jacket size 16 . Very pleased with the coat great guiltily and looks great .”

Helpful Report

Posted 7 years ago

Next is rated 3.5 based on 1,341 reviews