Not In The Dog House Reviews

Name: Not In The Dog House
Address: Merlin House, Low Moor Lane, Knaresborough
Rating: 1.52

1.5 Rating 4,550 Reviews

11 %

of reviewers recommend Not In The Dog House

Company Reviews

Questions

Metrics

1.5

Based on 4,550 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 8%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01423611220

Email:

will@notinthedoghouse.co.uk

Location:

Merlin House, Low Moor Lane
Knaresborough
HG5 9JB

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Not In The Dog House 5 star review on 30th September 2023

Tanya Hambidge

Not In The Dog House 5 star review on 29th September 2023

Rosanne Creighton

Not In The Dog House 5 star review on 7th September 2023

Susan Wilde

Gwendolyn Richards

Sandra Maxwell

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had a small issue with my order but it was easily fixed would use again”

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Posted 3 years ago

“Fast delivery and great prices”

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Posted 3 years ago

“Order arrived within a couple of days, well packaged. Prompt replies to emails prior to ordering too! Thanks!”

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Posted 4 years ago

“I cannot fault the service. Great product. Speedy delivery. Brilliant price.”

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Posted 4 years ago

“Ordered 3 bags of Billy + Margot kibble. I decided to read through the reviews the day after I placed the order and I was shocked at what I saw. I thought my money was gone and I wouldn't receive my order. A couple of days later my order arrived safe and sound. Well packaged, fast delivery. Thanks”

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Posted 4 years ago

“Great company - never had any issues when ordering from them”

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Posted 4 years ago

“I buy my dogs raw frozen food from Not In The dog House every month and it has always been delivered on time and is always well packaged. Would recommend to others.”

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Posted 4 years ago

Not In The Dog House is rated 1.5 based on 4,550 reviews