Not In The Dog House Reviews

Name: Not In The Dog House
Address: Merlin House, Low Moor Lane, Knaresborough
Rating: 1.52

1.5 Rating 4,550 Reviews

11 %

of reviewers recommend Not In The Dog House

Company Reviews

Questions

Metrics

1.5

Based on 4,550 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 8%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01423611220

Email:

will@notinthedoghouse.co.uk

Location:

Merlin House, Low Moor Lane
Knaresborough
HG5 9JB

Write Your review

Tell us how Not In The Dog House made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Not In The Dog House 5 star review on 30th September 2023

Tanya Hambidge

Not In The Dog House 5 star review on 29th September 2023

Rosanne Creighton

Not In The Dog House 5 star review on 7th September 2023

Susan Wilde

Gwendolyn Richards

Sandra Maxwell

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“excellent service, even received delivery next day!”

Helpful Report

Posted 2 years ago

“My cats absolutely loved the food, and he can't wait for more. Only problem I have is the delivery service as I opted for express delivery its taken 5+ days to get here”

Helpful Report

Posted 2 years ago

“I had a slight issue with my 1st order but it was dealt with very well by the company. No problem ordering again for further products.”

Helpful Report

Posted 2 years ago

“My dog loves these whimzees and so I am very happy with my purchase. Well packaged and quick delivery.”

Helpful Report

Posted 2 years ago

“Good range of products, received promptly”

Helpful Report

Posted 2 years ago

“Shocking service, I ordered 2 Hotter dog coats which took nearly 3 months to turn up. I had to return them as they were enormous. Many many emails later, some with a response and some without I have not received a refund. No longer get any reply to emails and the telephone number is unanswered except by machine. I can only assume this company is either fake or gone into receivership/closed down. I don't hold out much hope of getting my money back ever as it would probably cost more to pursue than the coats were worth. Don't order anything from this company.”

Helpful Report

Posted 2 years ago

Not In The Dog House is rated 1.5 based on 4,550 reviews