Oak Furniture Land Reviews

Name: Oak Furniture Land
Address: DC2 Viscount Way, Swindon
Rating: 3.82

3.8 Rating 1,762 Reviews

71 %

of reviewers recommend Oak Furniture Land

Company Reviews

Product Reviews

4,479

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Phone:

0800 440 2253

Email:

social@jbglobal.co.uk

Location:

DC2 Viscount Way
Swindon
SN34TN

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Oak Furniture Land 2 star review on 25th September 2024

Nadejda Pattiyage

Oak Furniture Land 5 star review on 29th July 2024

Julie T

Oak Furniture Land 1 star review on 20th June 2024

Dhnw19672

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Arrived on time and in perfect condition after it's journey. We absolutely love our new sideboard, it looks beautiful and we've had plenty of coplements already. Would most certainly recommend.”

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(Oak Furniture Land Online) - Posted 9 years ago

“Very good products, delivery and receipt of goods flawless”

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(Oak Furniture Land Glasgow) - Posted 9 years ago

“Service really good and the table is great love it”

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(Oak Furniture Land Oxford) - Posted 9 years ago

“Sales assistant was very helpful in showing us all our options regarding our requirements. Very informative about aftercare and delivery options. Delivery men were very helpful and were very polite. If I require furniture in the future I would definitely try here first.”

Helpful Report

(Oak Furniture Land Peterborough) - Posted 9 years ago

“After many years of flat packs and self installation, i realised that a minimal self installation to almost nothing at all is a privilege and the creme de la creme, its hardwood. What more can I ask for? By the way, I came back for more. Impressive.”

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(Oak Furniture Land Croydon) - Posted 9 years ago

“very good when can I have 3 moreplease revamping my lounge phone or email please”

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Posted 9 years ago

“Excellent quality and workmanship”

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(Oak Furniture Land Bolton) - Posted 9 years ago

“Luv our new furniture, great service thank you”

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Posted 9 years ago

“During February 2016 I took delivery of a bed and mattress from Oak furniture land. The delivery men were polite, helpful and completed the task in a professional manner. Job well-done. Unfortunately the delivery took a sour note when I was handed a ‘card’ asking me to unpack the bed and mattress and report any issues within 24 hours of receipt. This was not practical as room decoration was incomplete and there was no available space in the bedroom for the next few weeks. I emailed Oak Furniture Land requesting an extension to allow time to complete the decoration but their proposal was limited to one week. I found this small-minded approach disappointing and stressful particularly as the Consumer Rights Act gives me the opportunity to return goods within the first 6 months if they are not “fit for purpose” or not of a “satisfactory quality”. The bed and mattress are now in place and as expected appear to be in good condition and blend in very pleasantly with the surrounding furniture. Notwithstanding that, it is most regrettable this company was not able to take the high ground at the beginning and have more confidence in the quality of their goods to grant me a relatively and modest short extension. Perhaps Oak Furniture Land will learn from this experience and modify the 24 hour deadline to wording that is more in line and more appropriate with Consumer Rights. I do hope there is an improvement to the wording of the ‘card’ as customers should not ever be placed in an unreasonably, uncomfortable position and subjected to unnecessary, undue pressure. AND Oak Furniture Land does have very good products on display and such inappropriate after-sales wording should not be allowed to impede even more sales.”

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Posted 9 years ago

“Extremely pleased with the product, and the service from the Worcester branch staff, particularly Jas.”

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(Oak Furniture Land Worcester) - Posted 9 years ago

“Beautiful oak wardrobe. Speedy delivery , very professional. Lovely to get solid furniture which requires no assembly.”

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Posted 9 years ago

“We had a very good experience in your store e never felt under pressure as zoo. As we walked in like some places all in all it was very pleasant thanks to the sales man who dealt with us”

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Posted 9 years ago

“Love my furniture from Oak Furniture Land. Brilliant customer service, friendly delivery men and above all beautiful furniture *****”

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(Oak Furniture Land Online) - Posted 9 years ago

“Quality product, no damage to corners or draws, looked even better after polishing. Delivered as requested and the delivery crew were very professional and accommodating.”

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Posted 9 years ago

“Great product. Great service. Great piece of furniture xx”

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Posted 9 years ago

“Excellent service and product from start to finish would recommend Oak Furniture Store to anyone”

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(Oak Furniture Land Chester) - Posted 9 years ago

“Very good in store staff , good delivery guys and great furniture .”

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(Oak Furniture Land Liverpool - Speke) - Posted 9 years ago

“Service from start to finish was top class. In store staff were friendlyand helpful and when our furniture was delivered there was plenty of helpful tips on how to remove it from the packaging and polishing from the delivery men. Many thanks we will definitely use your services again.”

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(Oak Furniture Land Swansea) - Posted 9 years ago

“Very happy with our sons bedroom furniture.”

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Posted 9 years ago

“Ordered a number of items online and received everything the following week. Delivery was well organised, guys unloading were very friendly and helpful. All items were well packaged and are of beautiful quality craftsmanship. I will definitely be ordering from Oak Furnitureland in future. THANKS FOR THE GREAT SERVICE.”

Helpful Report

(Oak Furniture Land Online) - Posted 9 years ago

Oak Furniture Land is rated 3.8 based on 1,762 reviews