Oak Furniture Land Reviews

Name: Oak Furniture Land
Address: DC2 Viscount Way, Swindon
Rating: 3.79

3.8 Rating 1,784 Reviews

70 %

of reviewers recommend Oak Furniture Land

Company Reviews

Product Reviews

4,479

Questions

Visit Website

Phone:

0800 440 2253

Email:

social@jbglobal.co.uk

Location:

DC2 Viscount Way
Swindon
SN34TN

Write Your review

Tell us how Oak Furniture Land made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Oak Furniture Land 2 star review on 25th September 2024

Nadejda Pattiyage

Oak Furniture Land 5 star review on 29th July 2024

Julie T

Oak Furniture Land 1 star review on 20th June 2024

Dhnw19672

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful furniture looks great and excellent quality. Very pleased with delivery and packages.”

Helpful Report

(Oak Furniture Land Reading) - Posted 10 years ago

“Having purchased my furniture I popped back into the store and noticed that the two cupboard units, the small and the large were of different heights by 30mm. I am a design engineer myself and I cannot conceive of a designer making two pieces of matching furniture which can and do in many cases go side by side or at least very close together. This to me and every one I have spoken to agree that an idiot would not do this. Even if the majority of sales are individual why would someone design a matching piece of furniture less than one and a quarter inches lower than its matching counterpart. I didn't check to see if you have done this with other styles but if you have then you must surely get rid of your designer or give him a reality pill. I was and am happy with my furniture because I have got two pieces of oak and polished them to match the colour and put the unit on these. I have not fixed them to the furniture as this would have made my guarantee null and void but I feel that if your designers had done there job right I would not have had to do this. Do not try to tell me that it was deliberately designed this way so that it would "look right" as it looked WRONG. The reason it is not spotted in the store is that the mirror is at a height to take the eye away and also surrounded by lots of other furniture all of different heights. I would be interested to find out if many people have mentioned this or do they think that You know better???!!!!”

Helpful Report

(Oak Furniture Land Poole) - Posted 10 years ago

“Arrived on time and in perfect condition after it's journey. We absolutely love our new sideboard, it looks beautiful and we've had plenty of coplements already. Would most certainly recommend.”

Helpful Report

(Oak Furniture Land Online) - Posted 10 years ago

“Very good products, delivery and receipt of goods flawless”

Helpful Report

(Oak Furniture Land Glasgow) - Posted 10 years ago

“Service really good and the table is great love it”

Helpful Report

(Oak Furniture Land Oxford) - Posted 10 years ago

“Sales assistant was very helpful in showing us all our options regarding our requirements. Very informative about aftercare and delivery options. Delivery men were very helpful and were very polite. If I require furniture in the future I would definitely try here first.”

Helpful Report

(Oak Furniture Land Peterborough) - Posted 10 years ago

“After many years of flat packs and self installation, i realised that a minimal self installation to almost nothing at all is a privilege and the creme de la creme, its hardwood. What more can I ask for? By the way, I came back for more. Impressive.”

Helpful Report

(Oak Furniture Land Croydon) - Posted 10 years ago

“very good when can I have 3 moreplease revamping my lounge phone or email please”

Helpful Report

Posted 10 years ago

“Excellent quality and workmanship”

Helpful Report

(Oak Furniture Land Bolton) - Posted 10 years ago

“Luv our new furniture, great service thank you”

Helpful Report

Posted 10 years ago

“During February 2016 I took delivery of a bed and mattress from Oak furniture land. The delivery men were polite, helpful and completed the task in a professional manner. Job well-done. Unfortunately the delivery took a sour note when I was handed a ‘card’ asking me to unpack the bed and mattress and report any issues within 24 hours of receipt. This was not practical as room decoration was incomplete and there was no available space in the bedroom for the next few weeks. I emailed Oak Furniture Land requesting an extension to allow time to complete the decoration but their proposal was limited to one week. I found this small-minded approach disappointing and stressful particularly as the Consumer Rights Act gives me the opportunity to return goods within the first 6 months if they are not “fit for purpose” or not of a “satisfactory quality”. The bed and mattress are now in place and as expected appear to be in good condition and blend in very pleasantly with the surrounding furniture. Notwithstanding that, it is most regrettable this company was not able to take the high ground at the beginning and have more confidence in the quality of their goods to grant me a relatively and modest short extension. Perhaps Oak Furniture Land will learn from this experience and modify the 24 hour deadline to wording that is more in line and more appropriate with Consumer Rights. I do hope there is an improvement to the wording of the ‘card’ as customers should not ever be placed in an unreasonably, uncomfortable position and subjected to unnecessary, undue pressure. AND Oak Furniture Land does have very good products on display and such inappropriate after-sales wording should not be allowed to impede even more sales.”

Helpful Report

Posted 10 years ago

“Extremely pleased with the product, and the service from the Worcester branch staff, particularly Jas.”

Helpful Report

(Oak Furniture Land Worcester) - Posted 10 years ago

“Beautiful oak wardrobe. Speedy delivery , very professional. Lovely to get solid furniture which requires no assembly.”

Helpful Report

Posted 10 years ago

“We had a very good experience in your store e never felt under pressure as zoo. As we walked in like some places all in all it was very pleasant thanks to the sales man who dealt with us”

Helpful Report

Posted 10 years ago

“Love my furniture from Oak Furniture Land. Brilliant customer service, friendly delivery men and above all beautiful furniture *****”

Helpful Report

(Oak Furniture Land Online) - Posted 10 years ago

“Quality product, no damage to corners or draws, looked even better after polishing. Delivered as requested and the delivery crew were very professional and accommodating.”

Helpful Report

Posted 10 years ago

“Great product. Great service. Great piece of furniture xx”

Helpful Report

Posted 10 years ago

“Excellent service and product from start to finish would recommend Oak Furniture Store to anyone”

Helpful Report

(Oak Furniture Land Chester) - Posted 10 years ago

“Very good in store staff , good delivery guys and great furniture .”

Helpful Report

(Oak Furniture Land Liverpool - Speke) - Posted 10 years ago

“Service from start to finish was top class. In store staff were friendlyand helpful and when our furniture was delivered there was plenty of helpful tips on how to remove it from the packaging and polishing from the delivery men. Many thanks we will definitely use your services again.”

Helpful Report

(Oak Furniture Land Swansea) - Posted 10 years ago

Oak Furniture Land is rated 3.8 based on 1,784 reviews