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O'Briens Wine Reviews

4.8 Rating 8,038 Reviews
94 %
of reviewers recommend O'Briens Wine
Company Reviews Product Reviews
4,058
 Metrics Info
4.8
Based on 8,038 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read O\'Briens Wine Reviews
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Phone:

+353 1 2693139

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Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Jane O Shea
Verified Buyer
“Good service Knowledgeable staff On line & delivery a godsend in the current situation”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Good range; reasonable prices; prompt delivery”
Helpful Report
Posted 6 years ago
Rodney Devitt
Verified Buyer
“Very swift delivery. Choice of products on website quite limited. All "special offer" prices gone. One bottle missing from my last order.”
Helpful Report
Posted 6 years ago
Raymond Renaghan
Verified Buyer
“Took a few days to arrive and the beer selection online is limited, but I can't complain about the service. Great as ever.”
Helpful Report
Posted 6 years ago
Paul Farrell
Verified Buyer
“A small error in the delivery was rectified immediately despite the considerable distance.”
Helpful Report
Posted 6 years ago
Mary Quinn
Verified Buyer
“We opted for a special offer of 12 bottles for €100 and free delivery, Everything went well, and we will do so again”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Great service”
Helpful Report
Posted 6 years ago
Peter Mccartney
Verified Buyer
“Online choice much smaller than shop. I couldn’t order some of my favorites like Russian Jack and Volpetta Chiante. Delivery service etc was excellent.”
Helpful Report
Posted 6 years ago
David Stone
Verified Buyer
“No issues, it was a good experience”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Hi Order went well but was delivered a day late which wasn’t great. Tried to order again but couldn’t access account on line as it repeatedly stated password or email incorrect. Requested new pass word a number of times but none sent”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Always delivered on time Receiver always notified before delivery”
Helpful Report
Posted 6 years ago
Gareth Randles
Verified Buyer
“Very helpful staff and great wine selection. Free delivery over €60 helpful. Occasional system glitches but dealt with efficiently by staff.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“I’ve been shopping with O’Briens for years now but am unhappy they raised the free shipping to €100. They get 5* if not for that!”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“I would have given a 5 but for the fact that your website could not process my payment online. As I live in Australia this made the ordering process much less convenient. Otherwise, a great selection of wine and efficient delivery service.”
Helpful Report
Posted 6 years ago
John Waldron
Verified Buyer
“wine good delivery good. But (and I know its hard to please people) the wine came in 5 boxes - with only 6 bottles to a box - meant I had to do a special trip to the recycling place - huge amount of cardboard. Pity there is no option to just get the wine and no boxes.”
Helpful Report
Posted 6 years ago
Paul Gregan
Verified Buyer
“The ordering online was seamless and very straightforward but when I changed the delivery date with the courier company they were a day later than requested which caused some issues at my end.”
Helpful Report
Posted 6 years ago
Kevin Byrne
Verified Buyer
“The product, a mixed case of 12 was fantastic value but I was unable to collect it from the store. Delivery was arranged but it didn't suit so I was able to change it by making a phone call. One other issue was that i could not add the points to my card as it wouldn't recognise my code.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Excellent price and good service”
Helpful Report
Posted 6 years ago
Sean Dunne
Verified Buyer
“I bought wine in Templeogue on 5th November. The service in the shop is terrific. The loyalty points were reflected on the till receipt but NOT online because of sync problems, this delayed my ordering a case on the 5th. It took 5 days to resolve this issue which resulted in a delay in my ordering a case of wine online and a further delay in my receiving loyalty points there too. 8 days later there was no sign of the wine. I rang O'Brien's and spoke with Sinéad she was ver apologetic and professional and arranged the delivery for me on the following day. I have shopped in O'Briens for more than 15 years and I always recommend O'Briens to my family and friends and they are never disappointed.Keep up the good work”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“A very professional and competent service, wouldn't hesitate to use them again should the occasion arise”
Helpful Report
Posted 6 years ago
O'Briens Wine is rated 4.8 based on 8,038 reviews
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