O'Briens Wine Reviews

Name: O'Briens Wine
Rating: 4.74

4.7 Rating 7,052 Reviews

94 %

of reviewers recommend O'Briens Wine

4.7

Based on 7,052 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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O'Briens Wine 5 star review on 23rd April 2025

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“The ordering online was seamless and very straightforward but when I changed the delivery date with the courier company they were a day later than requested which caused some issues at my end.”

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Posted 6 years ago

“The product, a mixed case of 12 was fantastic value but I was unable to collect it from the store. Delivery was arranged but it didn't suit so I was able to change it by making a phone call. One other issue was that i could not add the points to my card as it wouldn't recognise my code.”

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Posted 6 years ago

“Excellent price and good service”

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Posted 6 years ago

“I bought wine in Templeogue on 5th November. The service in the shop is terrific. The loyalty points were reflected on the till receipt but NOT online because of sync problems, this delayed my ordering a case on the 5th. It took 5 days to resolve this issue which resulted in a delay in my ordering a case of wine online and a further delay in my receiving loyalty points there too. 8 days later there was no sign of the wine. I rang O'Brien's and spoke with Sinéad she was ver apologetic and professional and arranged the delivery for me on the following day. I have shopped in O'Briens for more than 15 years and I always recommend O'Briens to my family and friends and they are never disappointed.Keep up the good work”

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Posted 6 years ago

“A very professional and competent service, wouldn't hesitate to use them again should the occasion arise”

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Posted 6 years ago

“Delivery was very satisfactory.”

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Posted 6 years ago

“Efficient service. Not apparentlybable to use, or be credited loyalty points”

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Posted 6 years ago

“I will never use the delivery service again far too slow. Other than that it is fine”

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Posted 6 years ago

“Selection of craft beer has become very poor”

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Posted 6 years ago

“My only reservation is about packaging. Boxes of 12 bottles, especially of sparkling wines, are very heavy and couriers usually will not bring them into the house/apartment. It would be helpful if boxes were limited to 6 bottles”

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Posted 6 years ago

“Excellent Service, easy to use website, extensive wine range on line. (The beer range on line could be a little better). After sales service also very good. Only quibble which is not really an O'Brien's issue is the Courier Agent DPD who have got our address incorrect on more than one occasion (even though it is accurate on the O'Brien's account) leading to occasional delays on deliveries.”

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Posted 6 years ago

O'Briens Wine is rated 4.7 based on 7,052 reviews