O'Briens Wine Reviews

Name: O'Briens Wine
Rating: 4.74

4.7 Rating 7,034 Reviews

94 %

of reviewers recommend O'Briens Wine

4.7

Based on 7,034 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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O'Briens Wine 5 star review on 23rd April 2025

Anonymous // 01/01/2019

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English

“O’Brien’s are do professional and possess an excellent selection of quality wine. Ordering is simple and efficient, delivery exceptional and overall an excellency service.”

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Posted 3 weeks ago

“Good choice”

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Posted 3 weeks ago

“The delivery arrived without the note I'd left and it sounds like it was quite difficult for the person receiving it to find out who it was from when they called customer service.”

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Posted 3 weeks ago

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Hi Ian, We’re really sorry to hear that the delivery arrived without the note and that it caused confusion when you contacted customer service. That’s not the experience we want for our customers. Thank you for taking time time to share this feedback so we can improve our service. We’ll investigate this with our delivery team to understand what happened and ensure future orders include the correct sender details. Kind regards, O'Briens Wine Team

Posted 3 weeks ago

“the 6 bottles of Fleurie were not delivered!”

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Posted 3 weeks ago

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Hi there, We’re really sorry to hear the 6 bottles of Fleurie were not delivered. I hope you have gotten to enjoy some of the lovely wine, now that your order was sorted. Sorry again for the delay. Kind regards, O'Briens Wine Team

Posted 1 week ago

“Good price and fast shipping.”

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Posted 3 weeks ago

“As always. Delivered quickly and well packaged. Thank you.”

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Posted 3 weeks ago

“I bought the wine for Christmas so haven’t tasted it yet. I did buy both from you before and was very happy. Your service is superb. No hassle and immediate delivery. Will be highly recommending. 👍👍”

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Posted 3 weeks ago

“Always a pleasure doing business with you. Cheers🍷”

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Posted 3 weeks ago

“excellent service”

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Posted 3 weeks ago

“Great choices, super prices and prompt delivery.”

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Posted 3 weeks ago

“I ordered this for delivery. When I got notification that it was being delivered I contacted DPD to change the day as there was nobody at home. DPD still delivered, and left the wine at the front door of the house in full view of the steet. Luckily it was still there that night, but alcahol should not be left like that. I won't be getting delivery from here again.”

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Posted 3 weeks ago

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Hi there, We’re really sorry to hear about the delivery issue and the concern over leaving alcohol unattended. Our items are high value and restricted items. Under no circumstances should and order be left outside a property. I am glad your order was there when you arrived home, but it should have been signed for and safely delivered, not left. That’s not the experience we want for our customers. I will send feedback to our couriers to reconfirm correct delivery requirements of these restricted items and to improve future deliveries for all orders. Apologies for the poor delivery experience. Thank you for sharing your feedback so we can improve our service. Kind regards, O'Briens Wine Team

Posted 3 weeks ago

“Great service the order arrived the day after I ordered it. Will use the service again”

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Posted 3 weeks ago

“Quick and easy buying experience. Kept up to date through the whole experience from purchase to delivery.”

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Posted 3 weeks ago

“Talk about next day delivery. Made order at 4pm and delivery arrived next morning. Well packaged, fast, reliable delivery. Nice job!”

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Posted 3 weeks ago

“No issues at all. Efficient delivery. Great delivery communication.”

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Posted 3 weeks ago

“A brilliant service to be able to pick my favourite beverages from the comfort of my home and delivery within 2 days! I will be shopping again for certain...”

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Posted 3 weeks ago

“Great value and quick deliveries”

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Posted 3 weeks ago

“Order delivered next day, very efficient service, many thanks”

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Posted 3 weeks ago

“Very efficient and pleasant staff when delivering very good wines.”

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Posted 3 weeks ago

“Super service… very quick delivery”

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Posted 3 weeks ago

O'Briens Wine is rated 4.7 based on 7,034 reviews