O'Briens Wine Reviews

Name: O'Briens Wine
Rating: 4.74

4.7 Rating 7,034 Reviews

94 %

of reviewers recommend O'Briens Wine

4.7

Based on 7,034 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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O'Briens Wine 5 star review on 23rd April 2025

Anonymous // 01/01/2019

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English

“Always good wines with excellent delivery”

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Posted 3 weeks ago

“Very quick and efficient service from ordering to delivery. Good communication including proof of delivery. Will recommend!”

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Posted 3 weeks ago

“Half of my order has still not arrived. I have sent two emails to the address provided with the order confirmation asking for an update and have not received a reply from either. This is not what I’ve experienced in the past so I’m disappointed in the service and also concerned about the rest of the order that I’ve paid for.”

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Posted 3 weeks ago

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Hi Janice, We’re really sorry to hear about the incomplete delivery and the lack of response. That’s not the experience we want you to have. Thank you for your feedback, and for taking time to speak with our team today. Kind regards, O'Briens Wine Team

Posted 3 weeks ago

“THE WINE ARRIVED FAST AND WELL BOXED. IT WAS GREATLY APPRICATED. THANK YOU FOR YOUR GREAT SERVICE. IRENE”

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Posted 4 weeks ago

“Really good product really fast delivery”

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Posted 4 weeks ago

“Good prices and nice wine. Speedy delivery.”

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Posted 4 weeks ago

“Efficient and quick order and delivery”

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Posted 4 weeks ago

“The online service is dreadful. I placed my order 8 days ago with a promise to deliver within 1 to 3 working days. Tracking my order, it shows it still with O’Briens awaiting collection by the courier. Emailed O’Briens 3 days ago, no response. Sort out your logistics please”

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Posted 4 weeks ago

$Read O\'Briens Wine Reviews$

Hi Tony, We’re sorry to hear about the delay and lack of response. Apologies for the delay in getting your order. Thank you for taking the time to speak with us today and give us an opportunity to resolve this experience for you. Kind regards, O'Briens Wine Team

Posted 4 weeks ago

“Great offers fast & efficient delivery”

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Posted 4 weeks ago

“Really quick delivery to a third party in a pretty remote location”

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Posted 4 weeks ago

“Nice selection at reasonable prices. Biggest problem is delivery: driver ignores video doorbell, taps gently on the door (once) and leaves a large carton of wine value €150 , clearly labelled as “O’Briens Wines” on the doorstep, and departs. Every time.”

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Posted 1 month ago

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Hi Paul, Thanks for flagging this. I’m sorry to hear about the delivery issue—that’s not how we want orders to be handled. These are high value restricted items and need to be signed for. We’ll raise this with our courier to ensure it doesn’t happen again. Thank you for flagging this with us. Kind regards, O'Briens Wine Team

Posted 3 weeks ago

“Excellent, apart from writing delivery addresses online is quite tricky”

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Posted 1 month ago

“I was very satisfied with the speed of delivery of my order and shall be more than happy to order online from you in the future.”

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Posted 1 month ago

“O'Briens wine was very prompt at delivering my wine consignment. It was a present so I haven't tasted the wine myself. The problem was with the courier service: DPD. The first time slot they gave me was Friday 14/11/2025. There was someone in at that time, but the consignment was sent back to the depot and not delivered. It did get there Monday 17/11. The delivery was on time, but not delivering it on the first try caused some stress and frustration.”

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Posted 1 month ago

“Fast and efficient service and great value too. Unfortunately box of 12 wines was left in the porch even though there was someone (over 18) indoors waiting for the order to arrive. Bottom of box was partially open as the sealing tape was torn. I would give 5 stars for quality and value of the wines and speed of delivery but an open box and leaving the box in the porch unfortunately downgrades this review to 3 stars.”

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Posted 1 month ago

$Read O\'Briens Wine Reviews$

Hi there, Thank you for your feedback and I’m sorry to hear about the delivery issue. Our orders are high value and restricted items, and should be delivered with care. I am sorry this was not your experience. If you had a moment to email online@obrienswine.ie with your order number I can feedback to our couriers to help improve our service. The expectation is the orders are signed for by someone over 18 to ensure safe delivery. Kind regards, O'Briens Wine Team

Posted 4 weeks ago

“Super service and efficient delivery of my order”

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Posted 1 month ago

“From ordering to delivery the process is quick and dependable, have enjoyed this service for the past few and will definitely will use it in future.”

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Posted 1 month ago

“I love them”

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Posted 1 month ago

“I ordered my Christmas wines from O'Briens this year instead of traipsing around supermarkets and dragging them home. The wines are really well described and explained on the website and I received my order within 36 hours. The cost was also equal to what I would pay elsewhere and also saved my shoe leather!! I will definitely go back to O'Briens online again. Great service 👏”

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Posted 1 month ago

“Service was great. Wine delivered promptly after ordering”

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Posted 1 month ago

O'Briens Wine is rated 4.7 based on 7,034 reviews