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O'Briens Wine Reviews

4.8 Rating 7,828 Reviews
94 %
of reviewers recommend O'Briens Wine
4.8
Based on 7,828 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read O\'Briens Wine Reviews
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Phone:

+353 1 2693139

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In general, I have been happy buying wine and spirits from OBriens Last weekend I ordered 6bottles of each of two wines, total value €710. I wanted the delivery to be delayed until I was back home. I could not see how to do this online as part of the order, so did it by follow-up email to O’Briens. This was not actioned as it was a bank holiday weekend. So on Tuesday, I got a notice from DPD that wine would be delivered that morning. I immediately responded to DPD asking for delivery to be delayed til Friday. I received an acknowledgement of this request and confirmation that this change would be effected. Despite this communication, I did not trust DPD to action this so I contacted OBriens customer service. They noted my request and promised to contact DPD to emphasise the request. Which they did. DPD delivered the case anyway on Tuesday, sending me a photo of a neighbour taking the case into their house. So now a neighbour is inconvenienced by all this. I opened the case on Friday. One of the wines was a different vintage - 2024 instead of 2022. So I email OBriens to inform them that the vintage was not the one I ordered. Running out of stock is no excuse for this unsatisfactory substitution. A very helpful person, Sara-Marie in OBriens Customer Service, rang me to tell me she had rung branches to check on availability of the ordered vintage and found 3 in the Beacon branch. As the last thing I wanted was a delivery of 3bottles of 2022 to swap out for 3 bottles of 2024, Sara-Marie arranged for my name to be put on these bottles so I could do the swap in the beacon branch which I did yesterday. A lot of different things went wrong with this order. I am very reluctant to order online from OBriens again, particularly if DPD is the delivery agent.
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Posted 3 months ago
Very well packaged delivery
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Posted 3 months ago
Absolutely outstanding service whether in store or online.
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Posted 3 months ago
Great service. Very fast dispatch. Happy customer.
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Posted 3 months ago
Great as always ! On time and as ordered - would like to see more top drawer Burgundy on line though
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Posted 4 months ago
Again when i ordered fron yourselves super fast service, great competitve prices quality wines, i ordered 2 bottles of whispering angel ,all well as been packaged and ensuring my order arrives to the aran islands in perfect condition..thanks to all at o briens wines for everythjng.
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Posted 4 months ago
Great service Prompt delivery.
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Posted 4 months ago
Excellent service. Much appreciated
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Posted 4 months ago
Our order was delivered very fast. So far the wine we have tasted is excellent . We ordered red wine. We are currently looking at white wine. It’s so easy to get it delivered to your door without the hassle of carrying!
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Posted 4 months ago
My order came in 3 days and everything was in great condition.
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Posted 4 months ago
Cocktails in the garden season has begun. Thanks O'Briens. All arrived safely and quickly...
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Posted 4 months ago
Excellent service with online purchase.
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Posted 4 months ago
Great service Delivered very quickly
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Posted 4 months ago
Delivery was very quick and bottles were securely packed
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Posted 4 months ago
Very good Service
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Posted 4 months ago
Great service. Thank you
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Posted 4 months ago
Excellent service. I needed a case of wine sent as a gift and it was delivered next day. O'Briens could not have been more helpful and efficient.
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Posted 4 months ago
Very good value with prompt delivery!
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Posted 4 months ago
All excellent, great service.
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Posted 4 months ago
Very easy process from start to finish. Great prices and super fast delivery.
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Posted 4 months ago
O'Briens Wine is rated 4.8 based on 7,828 reviews