Oceans Alive Reviews

4.8 Rating 3,821 Reviews
97 %
of reviewers recommend Oceans Alive
4.8
Based on 3,821 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Oceans Alive Reviews

About Oceans Alive:

Natural Health Products - with a preference for organic, GMO Free, non synthetic...yet maximum effect

Visit Website

Phone:

01614682711

Email:

admin@oceansalive.co.uk

Location:

CROWDZAP LIMITED, Voltek House, 2 Chapel House Road
Nelson
BB9 9DJ

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Too expensive
Helpful Report
Posted 3 years ago
Hi Anca Marian If you are struggling to pay for items, it would be a good idea to sign up for and use your 2% cashback via Ocean Reward Points!
Posted 3 years ago
I was very disappointed that the support did not even try to apply the points that were due me because I had bought the product whilst unknowingly logged out. Every single site can still apply these points, so why can you not do so.
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Posted 3 years ago
Hi I am very sorry we were unable to change it. It is a new system and in the future we will hopefully have the capability to do things like this. Please accept the sincerest apologies i can offer. For the time being please ensure you are logged in in order to earn points and redeem them. Wishing you health, Ian
Posted 3 years ago
I bought a sample bottle and on day 2 I'm already in love with this product. My only issue was delivery. I paid for next day delivery and it did not arrive with the time I paid for. I asked for a refund and customer service wasn't very good. I did not get a refund.
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Posted 3 years ago
Hi - thanks for the feedback - it is much appreciated! I am very sorry it was a day late. Sometimes to Northern Ireland it does and can take a day longer, hence the recent update to our shipping times for N.I and other outer UK regions. Many thanks Ian
Posted 3 years ago
Delivery time was slow considering the fact I paid extra for an expedited shipment.
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Posted 3 years ago
Hi Eldad Moneta, Thanks for the info. I checked and can see only standard free delivery was selected = no expedited delivery was paid for. As such the item was delivered ahead of schedule. Please call us should you wish to discuss any aspect. best wishes Ian
Posted 3 years ago
free postage is good and good products but the points thing they do is rubbish - they run out of time and also can't be used in conjunction with money so you have to buy something you don't want to that value rather than take the money off your favourite product.
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Posted 4 years ago
Item took 4 days to arrive although asked for 2 day delivery
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Posted 4 years ago
Oceans Alive is rated 4.8 based on 3,821 reviews