“Having previously been a customer of Octopus Energy (to my shame I foolishly left them in 2018!) I was relieved to find their helping hands as good as ever and Hassan led me through the transfer process in a most helpful manner. I truly feel relieved that I am back "in the fold"! Thank you Hassan!”
“I have problems signing up for an account therefore i dial in. Emily was super helpful and patient explaining everything in details and responding to my questions. Thank you so much Emily!”
“Kainaat was a credit to your organisation. Knowledge polite patient and efficient .Price was slightly better than I'm currently paying bit I'm future proofing as I may go with solar panels shortly”
“I had an issue with the tariff I selected online and emailed octopus, Mark H COV 10 , fixed it and offered a far better and suitable tariff
EXCELLENT”
“I called Octopus energy to ask I wanted to switch from EDF, Tom took my call and within 15 minutes I was a new customer! Very smooth way of switching and I wish I'd done it much sooner.”
“I did not have a bad experience quite the contrary i was very pleased with the information I received from Sim today he was very helpful thank u again Sim.”
“Kieran was a pleasure to have help me with my issue. Easy to speak to, knowledgeable on the problems I was experiencing and how to solve them quickly and without stress. 5 star customer service, a truly seamless experience.”
“Just changed from British Gas to Octopus. Joshua made the switch so easy.
Early days,but if the company manages everything like this it’ll be a great decision.”
