“It meant a lot to me too. Receiving satisfaction reviews from customers, when I had had similar job years back.
Thank you mate for you information provided. Friendly and prompt conversation leaving me happy.
I then phoned back up and spoke with another friendly adviser. My experience was excellent and would highly recommend to anyone.
Keep up the good work
My only advice. Not for you directly.
I could hear agents in the background whilst on the call. This isn't a big problem. But given you guys more space to work in. More space between advisors would mean a clearer conversation.
This is more with the space provided. The second agent I do believe had more space between other workers and I could only hear him speaking.
Not an issue as an agent. Normally a call centre location. And I'm seriously nit picking here.
You were excellent mate and clearly did give me the faith I needed to call back after some thinking. As the customer service was excellent.
Take care and all the best.
Justin”
“The phone conversation with Radhika was excellent. she made the switch to Octopus energy very professional and smooth. I hope the service from you is as good.”
“Just spoke to greg from octopus energy and he was so helpful and explained everything without making it difficult at all and was the smoothest transaction”
“Your representative Greg Jackson was super efficient.
No question was left unanswered.
Everything was explained in clear and concise language. Greg was a pleasure to deal with.”
“Aadam was incredibly helpful and was very quick with his support. He explained everything thoroughly to me to ensure I selected the right option and I’m very pleased with the service.”
