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OLDIES.com Reviews

4.7 Rating 19,110 Reviews
92 %
of reviewers recommend OLDIES.com
Company Reviews Product Reviews
21
 Metrics Info
4.7
Based on 19,110 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read OLDIES.com Reviews

About OLDIES.com:

We are the premier music and movie mail-order company in the United States. Shop online at www.OLDIES.com or call 888-MY-OLDIES for a free catalog.

Visit Website

Phone:

1-800-336-4627

Email:

Customer-Service@OLDIES.com

Location:

203 Windsor Rd,
Pottstown
Pennsylvania
19464

Write Your review

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Customer
Verified Buyer
“U ordered a two disc season 7 I got a single disc It’s not wat I ordered and was 28$?? K it’s on Amazon for 14 If I wanted that one? I would have got it I ordered the 2 disc edition got ine disc bs and honestly I’ll prob return it but total hassle First time last time maybe we c”
Helpful Report
Posted 5 years ago
Hello! We're sorry, but we've got no idea what you're referring to. Please reach out to us at 1-800-336-4627 and we'll be more than happy to address any issues with your order.
Posted 5 years ago
Ethan S
Verified Reviewer
“After ordering a CD nearly a month ago, I was forced to cancel the order this morning, as it still had not shipped. Customer service was short and rude, and I will not order from this company in the future.”
Helpful Report
Posted 5 years ago
Customer
Verified Buyer
“Music not what we expected,difficult to sing with”
Helpful Report
Posted 5 years ago
Natalie B
Verified Buyer
“They sell products that aren't available, AND the only time you find out is after you open the delivered package. Terrible thing to do ANY time of the year. But, now I have to scramble to find the ONE item to go a long with the rest of the items. I won't EVER buy from this place again, nor should YOU!!”
Helpful Report
Posted 5 years ago
Anonymous
Unverified Reviewer
“Rude woman on phone. No class.”
Helpful Report
Posted 5 years ago
Denise P
Verified Buyer
“not satisfied..sorry Denise”
Helpful Report
Posted 5 years ago
Wesley S
Verified Buyer
“Sold me an item they didn't have in-stock, called customer service and was told they would ship item when it arrived. 2 weeks later emailed again and was told that item was "a close out item and not available for back order". Was still charged for mutilple item shipping even though only one single item ever arrived.. VERY poor customer service and would not recommend this business.”
Helpful Report
Posted 5 years ago
Veronica B
Verified Buyer
“I’m not very pleased with my order. Why would you think I would want three of the same dvd. I will never order from you again”
Helpful Report
Posted 5 years ago
Kenneth C
Verified Buyer
“They didn’t have the item I ordered so they sent me a very similar product. I could spend my life sending stuff back or just never order from people who do this ever again.”
Helpful Report
Posted 5 years ago
Customer
Verified Buyer
“I live 30 mins. away, it took 7 days to arrive, at a cost of $6.98. order #2 cost $7.98. order 36 bottles of wine from Calif. 5 to 7 days shipping cost less.. a 2 oz. tape cost $4.00 each to ship to the same address, a few miles away, great money maker ! will try other options.”
Helpful Report
Posted 5 years ago
Christine G
Verified Buyer
“After weeks of waiting for the order, 2 of the 9 DVD’s arrived with a note that, if all you ordered did not come, they are out of stock or not available. The ordering system should be able to recognize that a product is not available when a customer places the order. We will not use Oldies.com again.”
Helpful Report
Posted 5 years ago
Customer
Verified Buyer
“I am sending tham back. I don't know who ordered them but I DID NOT! I am sending them unopened back to the return address. If you have a problem with that, let me know.”
Helpful Report
Posted 5 years ago
Nick F
Verified Buyer
“you sent the wrong thing. ordered a cassette and you sent a cd”
Helpful Report
Posted 5 years ago
Hey, Nick. We checked your original order -- you did indeed place an order for an Audio CD, see here: https://www.oldies.com/product-view/78068R.html You are welcome to return any item in unopened condition within 30 days of receipt for a refund of your purchase price. Best regards, CUSTOMER SERVICE DEPT OLDIES.com
Posted 5 years ago
Ronald I
Verified Buyer
“I ordered a Harry Potter insulated travel mug and they shipped me a kitchen mitt that said "Get ready to undo your pants." Funny, yes, but not what I ordered.”
Helpful Report
Posted 5 years ago
Jamie M
Verified Buyer
“Ordered The White Queen series. Advertised and paid for digital and did not receive what I paid for 🤬 Contacted customer service a week ago and still no reply.”
Helpful Report
Posted 5 years ago
Mario A
Verified Buyer
“They gave me a price of 17.99 and changed me 21.00.both are totals.”
Helpful Report
Posted 5 years ago
Customer
Verified Buyer
“Item was listed as Karaoke. This is not a Karaoke CD/DVD. I have no use for a CD that I can download myself.”
Helpful Report
Posted 5 years ago
Marlene S
Verified Reviewer
“I’ve spent $324.98 with 4 orders within a short time. This feels like a dumpster-drive website to me. Really dislike their website and service. The music I got seems poor cheapskate junk and it shows. Cd’s in the wrong cases. CD's with songs that don't match the case labeling or labels that look and feel like they were just ‘now’ stuck on. My Spectrum Analyzer shows many of the music Cd's have very low frequency response and hundreds of songs in 'Mono' only. Playing them sound like my 1964 transistor radio with that 1 inch single speaker. Got 150 movies and some are watchable (barely). Sickening stuff and sorry but from my experience I can't recommend. 1066952, 1062383, 1057970, 1057610,”
Helpful Report
Posted 5 years ago
Nikki
Verified Reviewer
“My CD order of 10/18/20 arrived on 11/13/20 with a cracked case. I would have been happy to receive it though if I hadn't already received another from ebay that I ordered after being told on 10/30/20 by "Bernie" at oldies.com that the CD had been "discontinued" and that he would ask the company to credit my paypal account, which I mistakenly thought would happen. I will never take a chance on ordering from oldies.com again. Too bad. Sounds like others have had good experiences with the company.”
Helpful Report
Posted 5 years ago
Customer
Verified Buyer
“My very first order was delivered. It was nice that it came with two CDs. But bad news is the first one had nothing on it. I had to return it to make things right for them.”
Helpful Report
Posted 5 years ago
OLDIES.com is rated 4.7 based on 19,110 reviews
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