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OLDIES.com Reviews

4.7 Rating 19,110 Reviews
92 %
of reviewers recommend OLDIES.com
Company Reviews Product Reviews
21
 Metrics Info
4.7
Based on 19,110 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read OLDIES.com Reviews

About OLDIES.com:

We are the premier music and movie mail-order company in the United States. Shop online at www.OLDIES.com or call 888-MY-OLDIES for a free catalog.

Visit Website

Phone:

1-800-336-4627

Email:

Customer-Service@OLDIES.com

Location:

203 Windsor Rd,
Pottstown
Pennsylvania
19464

Write Your review

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Jeremy G
Unverified Reviewer
“Two bad experiences with this website - both involving pre-orders. The first time the item wasn't in stock. The consumer representative on the phone was rude and actually hung up on me! I had to call back and talk to a second person who was a little better. The manager called me later that night and he was super nice. Second bad experienced: Pre-ordered Joni Mitchell's "Archives" box set for a great sale price. Release date came and went and after a week no shipping of product. I called and have a medium-friendly representative who simply told me the item was out of stock and they would cancel the order. I asked for the manager to call back and he never did. So in conclusion: 1) Don't preorder from this site - if the item is not in stock it will sit in limbo indefinitely. 2) It seems the solution is to cancel an order rather than work to get the item in stock. I'm especially mad because other websites were running sales on this box set that I've now missed. Now I have to pay full price. After both these terrible experiences I'll never shop here again.”
Helpful Report
Posted 5 years ago
Willard S
Verified Buyer
“Ordered a DVD. Paid for it. Received notice that it had been delivered. The DVD had NOT been delivered. Called Oldies office. Was told to take it up with the Post Office. My bad luck.”
Helpful Report
Posted 5 years ago
Customer
Verified Buyer
“It takes too long to get DVDs from oldies.com. I didn't think I was going to get my DVD. Also shipping was to much for DVD. I get free shipping from Amazon I get free shipping from. Barnes & Noble and other places on DVDs. I just received my DVD yesterday Nov 3, 2019 I'm very dissatisfied customer.”
Helpful Report
Posted 5 years ago
R G
Verified Buyer
“The entire reason of shopping, they had plenty of the DVDS in stock but without warning they sent the purchase without the product which was the reason for the purchase. Inaccurate inventories, no notification that they were out of stock. Would have gone elsewhere.”
Helpful Report
Posted 5 years ago
Jesse S
Verified Buyer
“total order process was a clusterfuck”
Helpful Report
Posted 5 years ago
Dave R
Verified Buyer
“If I could give 0 stars I would. I placed an order and then was over charged for the item and never told that one of the items i was not receiving.”
Helpful Report
Posted 5 years ago
Customer
Verified Buyer
“The DVD didn't work. 3 times it was rejected. The player's screen said, "ERROR" as it pushed it out. Please email me for a Return label--and credit the total cost to my AMEX account. What a disappointment. I haven't been able to find a Los Lobos DVD anywhere. Could the one you sent me just be the rare bad one?”
Helpful Report
Posted 5 years ago
Hunter B
Verified Buyer
“I bought a nice stack of records. Lots of sealed Todd Rundgren albums that were dirt cheap. But... I purchased 4 of the same Blind Illusion LP... 3 of them are TOTALLY unplayable. Warped soooooo bad. My turntable can handle a little warping. These warps are full on waves. SO I spent almost 80 dollars on one decent Blind Illusion LP. R.I.P. my wallet”
Helpful Report
Posted 5 years ago
Heffington
Verified Buyer
“It took longer than any order I had ever placed to receive the CD. I received the CD and the next day I got another one. I called to inform you that I received another one and the person said they would E-mail a return postage slip by E-mail. I never received it. I don't care for the CD that much that I would want two. I am not going to pay to send it back. Your company needs better customer service.”
Helpful Report
Posted 5 years ago
Terri H
Verified Buyer
“I didn’t get my entire order which was needed for my party-when I called I was told they are on back order-so why didn’t somebody call me? Terrible customer service! Poor business-never recommend you!”
Helpful Report
Posted 5 years ago
Customer
Verified Buyer
“I ordered Halloween 2 and Halloween 3. I opened the package and I got the DVD Obscene Beauty which I have never even heard of. I am very disappointed. I was really looking forward to my two DVDs”
Helpful Report
Posted 5 years ago
Archuleta
Verified Buyer
“Happily to charge you expedited shipping, yet doesn’t follow through on it; then makes “excuses” in refunding you.”
Helpful Report
Posted 5 years ago
Scott L
Verified Buyer
“Was shipped the wrong vinyl variant. Sent customer service a full description of issue and was told to call. I called the number for over an hour and got a busy signal every time. Finally after getting in touch with someone, was told I could return the vinyl for a full refund. Not long following got a follow up email from customer service telling me I was calling the wrong number because if I was getting a busy signal that means I was, which I wasn’t. Not a good experience. No one ever apologized And by email pretty much called me a lair instead of helping me.”
Helpful Report
Posted 5 years ago
Shania C
Verified Buyer
“The item I receieved was not the one described.”
Helpful Report
Posted 5 years ago
Candice J
Verified Buyer
“My order has not arrived but the emails are stating it was delivered. not easy to get through to customer service and when they answered, they told me there was nothing they could do”
Helpful Report
Posted 5 years ago
André C
Verified Reviewer
“they are bandits he never sent me my 2 orders i help ask for a full refund impossible to have contact with them they say 3 to 5 working days for your order are liar its never been i am in canada he stole over $ 155.00 from me. As I know a lot of moviegoers I will do everything to dissuade anyone who wants to buy from these bandits.”
Helpful Report
Posted 5 years ago
Hayden D
Verified Buyer
“I should be able to cancel my order like every other webstore”
Helpful Report
Posted 5 years ago
ANDRE C
Verified Reviewer
“i never received my orders i asked them to refund me, they never answer the email. bandits win. they kept me over $ 200.00. no contact with them other i am in canada more easy for them to keep the money.”
Helpful Report
Posted 5 years ago
Nancy D
Verified Buyer
“Great service, great prices❤”
Helpful Report
Posted 5 years ago
Joseph C
Verified Buyer
“Only received half my order, then got the run around. Very disappointed”
Helpful Report
Posted 5 years ago
OLDIES.com is rated 4.7 based on 19,110 reviews
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