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OLDIES.com Reviews

4.7 Rating 18,650 Reviews
91 %
of reviewers recommend OLDIES.com
Company Reviews Product Reviews
21
 Metrics Info
4.7
Based on 18,650 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read OLDIES.com Reviews

About OLDIES.com:

We are the premier music and movie mail-order company in the United States. Shop online at www.OLDIES.com or call 888-MY-OLDIES for a free catalog.

Visit Website

Phone:

1-800-336-4627

Email:

Customer-Service@OLDIES.com

Location:

203 Windsor Rd,
Pottstown
Pennsylvania
19464

Write Your review

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Cochran T
Verified Buyer
“Not what I expected not satisfied”
Helpful Report
Posted 4 years ago
Velma R
Verified Buyer
“I am a long time, high end collector. After Covid-19, the service has changed. My order was missing 4 items. I can't get anyone on the phone, or the phone rings busy. I could not access my long time account. My Password no longer worked. Can someone call me back about my refund? Or allow me to order some other items. I'm going to blame it on Covid-19. I've been a happy customer for over 15 years.”
Helpful Report
Posted 4 years ago
Wesley M
Verified Buyer
“Don't waste your money. First it took over 2 weeks to get it than one dvd crushed and the other never sent but got charged for it, and no refund. First and last time I order from them!!!”
Helpful Report
Posted 4 years ago
Mona T
Verified Buyer
“I immediately notified them that my address had changed.(my bad I should have updated). I was informed that there was no way to change the shipping info and I could not cancel the order. So, my package was sent and who knows who received it. I have been a customer for years but no more. The worst customer service ever. only got a recording when I called.”
Helpful Report
Posted 4 years ago
Carl H
Verified Buyer
“This is my 1st purchase and I had high hopes for Oldies because I like old movies. All three movies locked up when played. I have three different DVD players and the movies locked up in all three. And for the record I have hundreds of DVDs that have run perfectly in one or more of these devices. Sending all three DVDs back. Bummer!”
Helpful Report
Posted 4 years ago
Anonymous
Unverified Reviewer
“I hit a roadblock when I tried to cancel an order. I'm not impressed with their customer service. I will not order from them again. Nor can I recommend Oldies.com to others.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Reviewer
“I tried to cancel an order before it was shipped and got nowhere. I found their customer service to be terrible. I am a first and last time customer!”
Helpful Report
Posted 4 years ago
...reekking...
Unverified Reviewer
“...like...glad to read that Copious people are rock Hard with the oldies experience ...i mean...yea there IS a plague on Everything Is different...butt...6 days to pull & box dvds & bendy toys¿?... i shall wait & see what the gigg is or will try to be...i have no choice....though somehow Amazon packed &shipped dvd action in less than 12hrs Even with a plague on....& i didnt give Amazon like nearly $200.0 ...BAM! your mama... ....butt who cares...?!¿... ...no....freal...who cares¿...wh..whoever?”
Helpful Report
Posted 5 years ago
Sheppard-Bonner
Verified Buyer
“Took way too long”
Helpful Report
Posted 5 years ago
Joanne S
Verified Buyer
“Thrilled that you had the Classical guitar CD I was looking for. ( because Arkive music.com did not).Arrived quickly.”
Helpful Report
Posted 5 years ago
Martin V
Verified Buyer
“Ordered 5 DVDs. They arrived promptly enough, but none of them played or indicated content of any kind. I tried them again on a different playback machine. Same thing. All 5 discs are apparently blank (or not formatted for the appropriate domestic U.S. region). I've never had a problem with a DVD not playing unless cracked. These are not. A complete fraud.”
Helpful Report
Posted 5 years ago
Customer
Verified Buyer
“Wrong cd in sealed package ordered.”
Helpful Report
Posted 5 years ago
Scott C
Verified Buyer
“I did not receive 2 item from my order. No response from customer service at all to let me know why. WILL NEVER ORDER ANOTHER THING FROM THEM”
Helpful Report
Posted 5 years ago
Richard J
Verified Buyer
“well, since i havent received my order yet, i have no choice but a "very poor" rating...”
Helpful Report
Posted 5 years ago
Anonymous
Unverified Reviewer
“Asked for catalog and company wasn't friendly and doesn't like customers who ask when they have had hard times. Prices are not the same and will pay more if not by credit card.”
Helpful Report
Posted 5 years ago
Marta I
Verified Buyer
“Hidden illegible description.I get different item which was originally order.”
Helpful Report
Posted 5 years ago
Foster
Verified Buyer
“I orderd the same cd twice and both it stated that is was delivered and both times I received nothing. This company is ripoff.”
Helpful Report
Posted 5 years ago
Wyatt M
Verified Buyer
“Was given the wrong item”
Helpful Report
Posted 5 years ago
David M
Verified Buyer
“You are asking 4 a review BEFORE I HAVE received my order..SO NO A BAD REVIEW..what the hell..obviously you are NOT CHECKING THAT..so sad”
Helpful Report
Posted 5 years ago
GM G
Verified Buyer
“I ordered two cds on Feb 12, at $42.80 plus $8.98 shipping for both. On Feb 21 you sent me a notice that they had been shipped, followed by tracking and delivery notices. But only one cd arrived for which I was charged $30.38. When I called this morning I was told that the other cd was not available; at no time was I told this. I would never have ordered one of two as they form a two-disc collection, as you can plainly see. When I was asked why I was charged full shipping for half an order, I was told $7.98 was standard cost of shipping for a $21 order. When I pointed out that I was charged $8.98, she told me I would be refunded one dollar. She could not explain why the one disc took two weeks to mail. This is how you do business now? I've ordered dozens of discs from Oldies. Never again.”
Helpful Report
Posted 5 years ago
OLDIES.com is rated 4.7 based on 18,650 reviews
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