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OLDIES.com Reviews

4.7 Rating 19,110 Reviews
92 %
of reviewers recommend OLDIES.com
4.7
Based on 19,110 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read OLDIES.com Reviews

About OLDIES.com:

We are the premier music and movie mail-order company in the United States. Shop online at www.OLDIES.com or call 888-MY-OLDIES for a free catalog.

Visit Website

Phone:

1-800-336-4627

Email:

Customer-Service@OLDIES.com

Location:

203 Windsor Rd,
Pottstown
Pennsylvania
19464

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Records came dinged up because the shipping box was paper thin
Helpful Report
Posted 5 years ago
Bernie, I got your recording. Tried to call but today Saturday. Please look at the case itself before sending. It shows the whole family and mentions toward the bottom number of songs. Only 2 left. Will I get one? I got the rma but must wait on paper label since the phone can't print a label. I promise to return the wrong one sealed to you. Ra1842
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Posted 5 years ago
The product arrived timely but was damaged when I received it
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Posted 5 years ago
my item was easy to order and was keep informed along the way of receiving it. Thank you
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Posted 5 years ago
The reason for this review is that they get their money (payment) upfront but make you wait until they take their good old time to ship. I Will not buy from them again. My money is good at any retailer with out them jerking me around on shipping.
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Posted 5 years ago
Main item is on back order, would have never placed order with this information
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Posted 5 years ago
not happy I received some1 elses order ,,, and missed my girlfriends birthday gift... thanks ,,,you get a failure from me il never order again
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Posted 5 years ago
Completely different from what was advertised
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Posted 5 years ago
Purchased 4 records and packaging was too loose causing seam split on one record.
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Posted 5 years ago
Lousy online service. Site said 5 cd's available, then when order'd you said backorder'd. Amazon is able to keep track of what they have in stock....saying "one left" and if you order it you get it. So your behind the times. I've tried to get rid of all your ad's that keep popin' up, but I can't. It's just the worst. I unsuscribed to everything I could and ask'd nothing mailed to my email....and what ya know...the ads pop everywhere. On eBay, On Aol. I will see if I can ask my computer repair man if he can get you out of my life for goo. Tell people that.... after they order a CD, you will be on their computer for life, bothering them. If they are like me, they will never ever order from you again. I'll stick to Amazon.
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Posted 5 years ago
The order has not been received be the person I sent it to yet. Very dissatisfied
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Posted 5 years ago
Nothing went right about this order. Took too long. Half the order arrived, over-charged for shipping, not notified of back order.
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Posted 5 years ago
From Australia Oldies is one of the worst ones you can come across the complaints procedure non existence Do not return emails Did not give the correct advertisement on DVD video time length Access issues to the web page You can only access the guest page once only then you need a password only reason I went to oldies is because of the DVDs the have is not available in Australia The refuse to allow the return of dvd movies Which is illegal They take too long to send out DVD movies The only best solution to sort this company is legal action then see how smart they are This my worst experience ever DVD buying
Helpful Report
Posted 5 years ago
Zero follow-up on an order. No notice that one of my items went into back-order AFTER the entire order was mis-shipped to another customer. Promise to send one of the items from my order that was available never materialized after one month of waiting. Never received my order. The tone of my follow-up call after a month wait for my order was not pleasant. I don't need confrontation and condescending language from a vendor I am trying to support. Off my list of resources for music. Bye-bye Oldies.
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Posted 5 years ago
Very happy with all my purchases over the past years . Good quality, price and delivery. I will keep ordering. Dan
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Posted 5 years ago
Your company failed to change the shipping address on my one and only order. Therefore the label was misprinted and it has been bouncing around post offices in Milwaukee WI. I just found out that the Post Office gave my package to someone who wasn't me and I want to start an inquiry into this matter because I never did receive the shipment. I will be demanding my money back on order #1044590. I expect a full refund because of your gross negligence in this matter.
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Posted 5 years ago
I received my copy of LOVE, and it doesn't play in my player. On your site, you say it is region 0 (worldwide). However, when it arrives, it is region B. Now what?
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Posted 5 years ago
..........
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Posted 5 years ago
All but 1 of the vinyl records I ordered descriptions were wrong. When I received them, they were picture disc versions and not the 2 LP vinyl editions that were stated in the descriptions. I called customer service and explained that I would like to return the picture discs for a refund and they stated I needed to pay for return shipping. I explained that the mistake was on their end so they should pay for return shipping. After being on the phone for almost an hour I was told they would email me a prepaid return label. It has been over a week and I still have not received a return label. Yes,..I’m checking my spam folder as well.. I will never do business with this scam of a company again...and you shouldn’t either!
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Posted 5 years ago
This disc is completely unplayable. I know this because 1. I bought it. 2. I made it. Yep. These were defective from day 1. I asked oldies.com to remove the product they refused. DO NOT BUY THIS DISC.
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Posted 5 years ago
OLDIES.com is rated 4.7 based on 19,110 reviews