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OLDIES.com Reviews

4.7 Rating 18,650 Reviews
91 %
of reviewers recommend OLDIES.com
Company Reviews Product Reviews
21
 Metrics Info
4.7
Based on 18,650 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read OLDIES.com Reviews

About OLDIES.com:

We are the premier music and movie mail-order company in the United States. Shop online at www.OLDIES.com or call 888-MY-OLDIES for a free catalog.

Visit Website

Phone:

1-800-336-4627

Email:

Customer-Service@OLDIES.com

Location:

203 Windsor Rd,
Pottstown
Pennsylvania
19464

Write Your review

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Daniel D
Verified Buyer
“Very happy with all my purchases over the past years . Good quality, price and delivery. I will keep ordering. Dan”
Helpful Report
Posted 4 years ago
Robert D
Verified Buyer
“Your company failed to change the shipping address on my one and only order. Therefore the label was misprinted and it has been bouncing around post offices in Milwaukee WI. I just found out that the Post Office gave my package to someone who wasn't me and I want to start an inquiry into this matter because I never did receive the shipment. I will be demanding my money back on order #1044590. I expect a full refund because of your gross negligence in this matter.”
Helpful Report
Posted 4 years ago
Steve T
Verified Buyer
“I received my copy of LOVE, and it doesn't play in my player. On your site, you say it is region 0 (worldwide). However, when it arrives, it is region B. Now what?”
Helpful Report
Posted 4 years ago
Thomas C
Verified Buyer
“..........”
Helpful Report
Posted 4 years ago
Joseph R
Verified Buyer
“All but 1 of the vinyl records I ordered descriptions were wrong. When I received them, they were picture disc versions and not the 2 LP vinyl editions that were stated in the descriptions. I called customer service and explained that I would like to return the picture discs for a refund and they stated I needed to pay for return shipping. I explained that the mistake was on their end so they should pay for return shipping. After being on the phone for almost an hour I was told they would email me a prepaid return label. It has been over a week and I still have not received a return label. Yes,..I’m checking my spam folder as well.. I will never do business with this scam of a company again...and you shouldn’t either!”
Helpful Report
Posted 4 years ago
Customer
Verified Buyer
“This disc is completely unplayable. I know this because 1. I bought it. 2. I made it. Yep. These were defective from day 1. I asked oldies.com to remove the product they refused. DO NOT BUY THIS DISC.”
Helpful Report
Posted 4 years ago
Caves
Unverified Reviewer
“Shipping was way too slow. Took them 8 working days to ship, then they suddenly did not have one of my three items that was in stock when I ordered?”
Helpful Report
Posted 4 years ago
Regarding the negative feedback, you had a special order item on this order. As indicated on the item's detail page, during checkout, and on your original order confirmation email), this item required 5-8 business days before we can ship, since we have to order it in for you. We hope that this addresses your concern.
Posted 4 years ago
Jeffrey T
Verified Buyer
“This is the first order that I've placed in about five years — because I thought there was no way that Oldies.com was still pulling that scam where they'd bill you for your entire order and try to hold on to the money for stock that they no longer had. Now, however, it seems that the company has just decided to no longer admit that's what they're doing. That's all I can figure from this idiocy where you've informed me that I have a "balance" of $14.58 after my "deposit" of $50.46 because Oldies didn't have two items in stock. This is crooked.”
Helpful Report
Posted 4 years ago
Customer
Verified Buyer
“My order was missing items as usual.I received confirmation that all items on my Ofer had shipped but when I received my shipment the DVD birth of a nation was missing. Not the first time this has happened. Very frustrating”
Helpful Report
Posted 4 years ago
Jeremy G
Verified Reviewer
“This was my first experience with Oldies.com. My order sat pending for a few days so I called the 800 number to see if the item was in stock. The rep on the phone was really rude. She said she'd have no idea until Monday if it's in stock when the warehouse opens . I asked if I could cancel my order - she said yes and hung up on me. I called back and the second person I talked to was slightly nicer. No thanks though, with all the shopping options I'll never shop somewhere where the people at the call centers hate their lives that much. At least be fake nice - I do it all day at my job.”
Helpful Report
Posted 4 years ago
Customer
Verified Buyer
“You charge m e $3.49 for shipping on a catalogue? Does that makes sense to you? You want the customer to pay to see what you're offering? Well, you can bet that I won't be ordering anything. I'm will to absorb the cost of your catalogue. Are you will to have my business taken else where? And believe me when I tell you take I will be all over social media letting everyone else know about this practice.”
Helpful Report
Posted 4 years ago
Thanks for the feedback! Catalogs are indeed free. Mailing of the catalogs is also free if we send them to you as part of a regular catalog mailing each month. However, if you special-order a copy of an already-mailed catalog off our website, shipping charges do apply. We hope this addresses your concern!
Posted 4 years ago
Larry J
Verified Buyer
“Please unsubscribe me from ALL your e-mails.”
Helpful Report
Posted 4 years ago
Richard B
Verified Buyer
“Horrible product condition - worse customer service”
Helpful Report
Posted 4 years ago
Maribel N
Verified Buyer
“I purchased 2 albums. One was missing a track. The other was supposed to be 1/2 red and 1/2 yellow but I received an all black vinyl.”
Helpful Report
Posted 4 years ago
Jordan F
Verified Buyer
“Whoever I talked to on customer service was unfriendly even when I told him I accidentally put In the wrong delivery address no solutions were ever offered and I guess someone else received my package.. Oh well I guess.”
Helpful Report
Posted 4 years ago
Klein
Verified Buyer
“the disc could not be read by our Bose system and was not playable.”
Helpful Report
Posted 4 years ago
Michael M
Verified Buyer
“Poor communication, Snail/Slug speed processing BUT once mailed quick shipping”
Helpful Report
Posted 4 years ago
Maria S
Verified Buyer
“Way too long for delivery”
Helpful Report
Posted 4 years ago
Anonymous
Unverified Reviewer
“I find this is a liable business for frying and old and I radio or one now because it's underrated or one is effective to find an old.eddie dillard”
Helpful Report
Posted 4 years ago
Rick P
Unverified Reviewer
“i am looking into filing a class action lawsuit against Oldies.com i will be reaching out to past and present customers of said business who have had horrible dealings with this company and have suffered financial loss. stay tuned.”
OLDIES.com 1 star review on 5th June 2020
Helpful Report
Posted 4 years ago
OLDIES.com is rated 4.7 based on 18,650 reviews
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